So happy with the quality and aesthetic of the dining room table and chairs I ordered. Also very happy with the customer service and communication which was excellent. The chairs were on back order... Se mer
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Det här tycker kunderna
Wow what a fantastic company I received my long awaited table today and it didnt disappoint Delivery date met. 2 lovely guys delivered it. Quality is beautiful Highly recommend
Företaget har svarat
The quality of the furniture at La Residence is amazing. We were lucky enough to visit the showroom and the people there were so helpful and knowledgeable. We have bought 2 pieces from them and the de... Se mer
Företaget har svarat
Excellent throughout my journey of deciding to have this gorgeous ottoman sofa table....shall I, shan't I? I am absolutely delighted with it and it looks fantastic in our lounge with our new suite.... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.
Kontaktuppgifter
Unit 15-16, Alfold Business Centre, Loxwood Road, Alfold, GU6 8HP, Surrey, Storbritannien
- 01403 752245
- contact@laresidenceinteriors.co.uk
- laresidenceinteriors.co.uk
4,8
Utmärkt
436 omdömen
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Svar från La Residence Interiors
Dear James,
Thank you so much for your kind feedback. It was a pleasure helping you, and we are glad you had a great experience with our delivery team.
Kind regards
The La Residence Interiors Team
Pleased with the tsble
8 oktober 2026
Svar från La Residence Interiors
Dear Caroline,
Thank you for your review. We are so happy to hear that you are pleased with your new table.
Kind regards
The La Residence Interiors Team
Armchair was exactly as expected and…
Armchair was exactly as expected and delivery on time and friendly. Took away packaging too!
5 oktober 2026
Svar från La Residence Interiors
Dear Mark,
Thank you for your lovely review. We are delighted to hear that you are happy with your new armchair and that the delivery went smoothly. We will pass on your kind words to our delivery team. Enjoy your new armchair.
Kind regards
The La Residence Interiors Team
Svar från La Residence Interiors
Dear Sean,
Thank you so much for your lovely feedback.
We are delighted to hear that you are happy with the quality of our furniture and the service you received. Your kind words mean a lot to us, and we truly appreciate your support.
Kind regards
The La Residence Interiors Team
You claim to have delivered the items
You claim to have delivered the items - we have been at home - nothing has been delivered.
8 oktober 2026
Svar från La Residence Interiors
Dear Ashish,
Thank you for your review.
We are so sorry to hear that you have not received your order.
Our delivery company has advised us that your order was delivered on 8 October, as scheduled. We can also see that the delivery has been signed for, and photographs have been provided showing your items in situ at your delivery location.
However, our sales team will be in touch with you to investigate this further and follow up with you directly to resolve the issue.
Kind regards
The La Residence Interiors Team
Excellent quality and customer service
So happy with the quality and aesthetic of the dining room table and chairs I ordered. Also very happy with the customer service and communication which was excellent. The chairs were on back order but I was updated several times on when they were expected to arrive. Would definitely purchase more furniture in the future from La Residence Interiors
8 oktober 2026
Very happy and the quality is great.
7 oktober 2026
Excellent delivery
Although the delivery of our table was delayed to 9pm, the 2 delivery guys brought in the table with care and assembled and demonstrated it with efficiency and humour.
5 oktober 2026
Claremont set of draws delivered today
Claremont set of draws delivered today. Not only is the unit excellent quality I was also impressed by the seamless service from order to delivery.
Delivery was provided by professionals who treated my home and the product with the greatest care and respect.
1 oktober 2026
Svar från La Residence Interiors
Dear Maureen,
Thank you for your lovely feedback. We are delighted to hear you were happy with our service and delivery. We really appreciate your support and look forward to helping you again soon.
Kind regards
The La Residence Interiors Team
We were kept informed about the…
We were kept informed about the delivery and are very pleased with our chosen piece of furniture
2 oktober 2026
Svar från La Residence Interiors
Dear Stephen,
Thank you so much for your lovely review. We are delighted to hear that you were happy with our prompt delivery and found our delivery team so helpful. We will be sure to pass on your kind words to them. We really appreciate your support.
Kind regards
The La Residence Interiors Team
Good service
Good service. Delivery took a long time but the table we ordered is stunning. Extremely happy.
29 september 2026
Svar från La Residence Interiors
Dear Lisa,
Thank you so much for your lovely review. We are delighted to hear that you are thrilled with your new table and think it's stunning. We sincerely apologise for the long wait and really appreciate your patience and understanding. We are so pleased that you love your table and hope you enjoy it for many years to come.
Kind regards
The La Residence Interiors Team
Straight forward service- great quality…
Straight forward service- great quality product
23 september 2026
Svar från La Residence Interiors
Dear Tracy,
Thank you for your lovely feedback. We are delighted to hear you were happy with our service and the quality of our products. We really appreciate your support.
Kind regards
The La Residence Interiors Team
Svar från La Residence Interiors
Dear Julie,
Thank you so much for your kind words. We are thrilled to hear you had such a positive experience with us. Your support means a lot to our team, and we hope to welcome you back again in the future.
Kind regards
The La Residence Interiors Team
Absolutely love our new table it really…
Absolutely love our new table it really looks fab in the new dining room, delivery was exceptional with care and setting it up for me! 5 ⭐️⭐️⭐️⭐️⭐️
24 september 2026
Svar från La Residence Interiors
Dear Sam,
Thank you so much for your lovely 5-star review. We are absolutely delighted to hear that you love your new table and that it looks fabulous in your dining room. It's wonderful to know that you were so happy with the delivery service and the care taken to set everything up for you. We really appreciate your support and hope you enjoy many happy moments around your beautiful new table.
Kind regards
The La Residence Interiors Team
Unfortunately we do not share the same…
Unfortunately we do not share the same good opinion regarding the shopping experience at La Residence.
We purchased a round table from La Residence and had a very poor experience arranging transportation from the UK to the Netherlands. The sales representative assisting us was extremely difficult to communicate with and made numerous mistakes when completing the required paperwork. What should have taken a few days ultimately took more than a month to resolve. We seriously considered cancelling the purchase several times, but we really wanted the table and therefore decided to continue with the order.
Unfortunately, the problems did not end once the table arrived. Within just a few days, white discoloration and patches appeared on the surface seemingly out of nowhere.
I contacted customer support and was told that the issue was “strange” and that we should simply take the table to a restoration company to have it repaired. This left us with the impression that, once the payment had been made, we were essentially on our own and expected to arrange and pay for the repair ourselves.
I also contacted the sales representative again, but the communication was once more very disappointing. Rather than trying to help us resolve the issue, she appeared to focus on finding a reason to attribute the damage to us. She repeatedly took parts of our explanations out of context, despite the fact that I clearly explained several times that we had only cleaned the table with water. When the stains appeared, we also tried cleaning them with a gentle wood soap, but this did not improve the situation.
I am still waiting for La Residence to clarify the warranty terms and to provide information about the exact colour, finish and treatment used on the table, as this information is required by the restoration company to determine the appropriate repair method.
It has now been almost two weeks without receiving a response.
Overall, the experience has been extremely disappointing.
We hope La Residence will finally provide the requested information and clarify how they intend to address the issue under the applicable warranty.
10 september 2026
Omdöme utan inbjudan
Svar från La Residence Interiors
Dear Agata,
Thank you for taking the time to share your experience. We are sorry to hear that you have been disappointed with the service and for the issues you have encountered with your dining table.
Our Technical Team have been in communication regarding the condition of the table, and we are currently awaiting a response from you to clarify exactly what product was used to clean the dining table. This information is important in helping us understand what may have caused the discolouration and to determine the most appropriate way forward.
As this was an International delivery to the Netherlands, additional documentation was required, which unfortunately contributed to delays in this instance and we apologise for this.
We look forward to receiving this information from you and working together in order to resolve this matter as soon as possible.
Kind regards
The La Residence Team
Wow what a fantastic company
Wow what a fantastic company
I received my long awaited table today and it didnt disappoint
Delivery date met. 2 lovely guys delivered it.
Quality is beautiful
Highly recommend
22 september 2026
Omdöme utan inbjudan
Svar från La Residence Interiors
Dear Caroline,
Thank you so much for your lovely review. We are absolutely delighted to hear that your table lived up to your expectations and that you are happy with the quality. We are also so pleased that everything went smoothly with the delivery. We will pass your kind words on to our delivery team. Thank you for your recommendation and for choosing us. We hope you enjoy your beautiful new table for many years to come.
Kind regards
The La Residence Interiors Team
Excellent efficient service
11 september 2026
Svar från La Residence Interiors
Dear Nigel,
Thank you for your kind feedback. We are delighted to hear you were pleased with our efficient service. We really appreciate your support and look forward to welcoming you again.
Kind regards
The La Residence Interiors Team
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