Rockar Land Rover Omdömen 

998
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Se mer

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Betygsatt 5 av 5 stjärnor

What an incredible buying experience!!! This company is streets ahead of dealerships that I’ve bought from before. From unbeatable pricing, first class customer service, quality car, friendly staff (... Se mer

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Betygsatt 5 av 5 stjärnor

Found Rockar via Carwow and can’t speak highly enough of how easy the process was from start to finish. Was a little concerned about ordering from London given I live in Scotland but I shouldn’t... Se mer

Företaget har svarat

Företagsinformation

  1. Återförsäljare av motorfordon

Skrivet av företaget

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

998 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(998)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Friendy

Friendy, courtious, knowledgable

7 januari 2024
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Hi David, thank you for your kind words and 5 star review. We hope you love your new Land Rover :-)

Betygsatt 5 av 5 stjärnor

Highly recommended dealership

Highly recommended.

Spent 2 hours at their office in Newbald to try and get the best deal for me as I had a budget.

Got the car of my dreams and delivered within 2 weeks of ordering.

The whole process is seamless and easy. Customer service is a priority and I have received a number of calls from people making sure everything is ok. Car delivered to my door with a thorough run through of all aspects of the process vehicle by the delivery driver.

Michael, Carolann and Richard were amazing throughout.

27 december 2023
Omdöme utan inbjudan
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Svar från Rockar Land Rover

Hi John, thank you for taking the time to leave us this wonderful 5 star review. We're thrilled to hear you enjoyed your Rockar experience. We'll be sure to pass the feedback onto the relevant teams and we hope you love your new car! :-) Rockar

Betygsatt 5 av 5 stjärnor

Good

Good, straightforward process with great service.

21 december 2023
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Svar från Rockar Land Rover

Hi Piers, thank you for taking the time to leave us a 5 star review :-) have a lovely Christmas and enjoy your new Land Rover!

Betygsatt 5 av 5 stjärnor

Great service

Quick response to questions. Very friendly and efficient from start to finish. Really nice pleasant people to deal with.

8 december 2023
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Svar från Rockar Land Rover

Morning Jedd, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience. We hope you love your new Land Rover. Rockar

Betygsatt 5 av 5 stjärnor

Excellent personal service

Excellent personal service. All the answers. Made it very easy.

14 december 2023
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Svar från Rockar Land Rover

Hi Roger, Thank you for leaving us a 5 star review. Enjoy your new Land Rover :-) Rockar

Betygsatt 5 av 5 stjärnor

Third car from these

Third car from these! They really are the most accommodating franchise, I have had Range Rovers for 30 years and used many and I have found these are the best and they deliver!
Definitely recommend

7 december 2023
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Svar från Rockar Land Rover

Hi John, thank you for taking the time to leave us a 5* review. We're thrilled you enjoyed your Rockar experience and we hope you love your new Land Rover :-) Rockar

Betygsatt 5 av 5 stjärnor

Jak was fantastic and really made the…

Jak was fantastic and really made the whole experience of buying my first car great!

2 december 2023
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Svar från Rockar Land Rover

Hi Matteo, thank you for your 5 star review. We'll be sure to pass the feedback onto Jak and the team in store. We hope you love your new Land Rover :-) Rockar

Betygsatt 5 av 5 stjärnor

Top customer service

Great support team - Pauline, Amy and Michael! I can totally recommend Rockar for buying your Range Rover.

29 november 2023
Omdöme utan inbjudan
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Svar från Rockar Land Rover

Morning Gary, thank you for taking the time to leave us a 5 star review. We'll be sure to pass your feedback onto the Online Experience Team :-) Rockar

Betygsatt 1 av 5 stjärnor

Avoid buying from this dealership at all costs!!!

If I could give this zero stars I would!!

Within a week of buying an F-Pace from here I was driving with my 3 year old son in his car seat in the back of the car. Someone pulled out on me and the seatbelt failed! My son came flying into the centre console in his car seat. I reported the fault to Rockar and they denied anything was wrong with the vehicle. I went through Jaguar finance and they made Rockar take the car back and fault check it. Lo and behold there was a clear issue and they fixed it and offered me a meal voucher to take my family for some food! Obviously I was disgusted with this and said no as we could have been having a completely different conversation had the potential accident happened.
To this day 8 months later my poor son still will not get in the car or even go near it. I’ve reported this to the dealership and they said as they’ve now fixed the seatbelt they don’t see an issue but they’re sorry my son won’t get in the car. The best they can now offer me is to part exchange the car but as I’m in negative equity with my current car I have from them I’d end up paying more out.
Service from so cold managers and senior staff has being nothing short of disgraceful and embarrassing.
I’ve had an absolutely horrific experience with this company and this is still ongoing. They don’t call or follow through on anything they say.
Please avoid this company!

29 november 2023
Omdöme utan inbjudan
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Svar från Rockar Land Rover

Hi Mr Coleman, we're extremely sorry to hear you were dissatisfied with your experience. Thank you for your feedback, we have passed this onto our Senior Management team. Thank you, Rockar

Betygsatt 5 av 5 stjärnor

The assistant was very helpful and the…

The assistant was very helpful and the site facilities are simple direct.

27 november 2023
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Svar från Rockar Land Rover

Hi Mrs Maplley, thank you for taking the time to leave us a 5 star review. We hope you love your new Land Rover :-) Rockar

Betygsatt 5 av 5 stjärnor

The Almighty Defender

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got an immediate thumbs up from the Good Lady; having highly spec'd one, approached several dealers. Rockar Landrover provided the best customer journey without any pressure. On top received the best discount plus trailer delivery and the cherry on top a full fuel tank. Falling in love all over again after my recent bereavement! A very happy chappy once more.
Paul Anton Essex AKA The Almighty One

24 november 2023
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Svar från Rockar Land Rover

Hi Paul (AKA The Almighty One) We LOVE this review! We're so happy we could help you fall in love all over again and that you loved your Rockar journey. Thank you for taking the time to leave us this 5 star review. Happy driving! Rockar :-)

Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service from the start. I’m over the moon with our car and the personal assistant received

13 november 2023
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Svar från Rockar Land Rover

Thank you Elizabeth for your lovely review. We're thrilled to hear you're over the moon with your new Land Rover! :-)

Betygsatt 5 av 5 stjärnor

New car from Rockar

Having had very poor experiences with other JLR dealerships I thought I'd give Rockar a try and buy the car online. What a great experience from start to finish - easy online process and very helpful staff just a call away when I needed more info. I visited Canary Wharf as well and the experience was the same - very helpful. New car delivered this week to my doorstep with a really information 30 minute handover. I couldn't be happier with the car and the buying experience (plus the treat I found in the boot). I would recommend Rockar without hesitation. Special shout out to Juliet in the online team for her help.

14 november 2023
Omdöme utan inbjudan
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Svar från Rockar Land Rover

Hi Mark, thank you for taking the time to write this wonderful review. We're thrilled your enjoyed your Rockar experience. Thank you again and we hope you love your new car... and your treat! Rockar :-)

Betygsatt 5 av 5 stjärnor

It was really a great experience to drive defender 130.I feel so great to drive this car though I was using Evouke before. Everybody should have taste of this car in life time

It was really a great experience to have car from Rockar.
Rockar canary wharf team Evelina, Arizona, Alina , head office customer services Amy, Christian , delivery person Shaye all are excellent people ever. They are supper friendly and professional.
They are supper good to resolve queries- specifically Evelina.

31 oktober 2023
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Svar från Rockar Land Rover

Hi Mohammad, thank you for your wonderful review. We'll be sure to pass this onto the teams! Thank you again, and we hope you love your new Land Rover. Rockar :-)

Betygsatt 5 av 5 stjärnor

Excellent service delivery

She was patient and informative.
Customer service was excellent.
Payment options explained
Well done

12 november 2023
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Svar från Rockar Land Rover

Hi Patricia, thank you for your lovely review! We hope you love your new Land Rover

Betygsatt 5 av 5 stjärnor

Richard at Rockar personally helped me…

Richard at Rockar personally helped me through the ordering process, so personal service and contact so important to me. Everything explained step by step.

7 november 2023
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Svar från Rockar Land Rover

Hi Pauline, thank you for leaving a 5 star review. We'll be sure to pass this onto Richard and the Online Experience Team. Thank you again and we hope you love your new Jaguar! :-)

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