Rockar Land Rover Omdömen 

998
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Se mer

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Betygsatt 5 av 5 stjärnor

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Se mer

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Betygsatt 5 av 5 stjärnor

What an incredible buying experience!!! This company is streets ahead of dealerships that I’ve bought from before. From unbeatable pricing, first class customer service, quality car, friendly staff (... Se mer

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Betygsatt 5 av 5 stjärnor

Found Rockar via Carwow and can’t speak highly enough of how easy the process was from start to finish. Was a little concerned about ordering from London given I live in Scotland but I shouldn’t... Se mer

Företaget har svarat

Företagsinformation

  1. Återförsäljare av motorfordon

Skrivet av företaget

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

998 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(998)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very competitive prices

Very competitive prices, professional service and friendly and helpful team. Highly recommended.

10 mars 2024
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Hi Archie, thank you for taking the time to leave us a 5 star review :-) Rockar

Betygsatt 5 av 5 stjärnor

Car buying made easy

Friendly and helpful advice would highly recommend.

19 februari 2024
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Svar från Rockar Land Rover

Hi Nina, thank you for taking the time to leave us a 5 star review. We're thrilled you are happy with your service. We hope you love your new Jaguar! :-) Rockar

Betygsatt 5 av 5 stjärnor

Great experience

Chloe has been very helpful in sorting paperwork and pricing. The whole experience was very effortless when placing the order for the New Business Lease.

23 februari 2024
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Hi Tracy, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience. We hope you love your new Land Rover :-)

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, both guys in the showroom were very friendly and went through all the options really clearly. Very smooth buying process!

22 februari 2024
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Svar från Rockar Land Rover

Thank you Will for your 5 star review. We'll be sure to pass this feedback onto the store team. Thank you again and we hope you love your new Land Rover :-) Rockar

Betygsatt 5 av 5 stjärnor

Was taken through the buying process by…

Was taken through the buying process by Carly very helpful and knowledgeable

21 februari 2024
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Svar från Rockar Land Rover

Thank you for your 5 star review Mike. We believe it was Chloe who helped you in store, we'll be sure to pass this feedback onto the store team. Thank you again and we hope you love your new Land Rover :-) Rockar

Betygsatt 5 av 5 stjärnor

Rockar - brilliant …

The dealership made the entire buying experience so easy and straightforward - all with a smile and in a professional manner. Thanks Edward and the Rockar team - well done!!!

14 februari 2024
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Hi Imran, thank you for your lovely review. We're thrilled you loved your Rockar experience. We'll be sure to pass the feedback onto Eddy and the team in store! Thank you again and we hope you love your new Land Rover. Rockar

Betygsatt 5 av 5 stjärnor

Amazing Service and Very Competitive Prices!

An amazingly friendly, professional and efficient service from start - including an unaccompanied and unrushed test drive - to finish (not forgetting a full tank of fuel!). We were incredibly well looked after and special recognition goes to Pavel for his patience and great care in explaining all the features of our new Evoque and for doing the big reveal! We were also impressed by the very effective and efficient communication through the Rockar portal, including the ease with which documents could be uploaded / downloaded. Response times for the messaging service were superb so no one should feel put off by the location of the Canary Wharf showroom (which was actually very convenient for us). Above all, Rockar were extremely competitively priced for new cars, including those with short lead-in times (which we needed). Well done Team and keep up the great work - we will certainly have no hesitation in recommending you to friends and family!

31 januari 2024
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Svar från Rockar Land Rover

Hi Chris, thank you for leaving us this wonderful 5 star review. We're thrilled you enjoyed the service and we'll be sure to pass the feedback to Pavel and the team in store. Thank you for choosing Rockar and we hope you love your new Land Rover! :-)

Betygsatt 5 av 5 stjärnor

Great service.

5 februari 2024
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Good Morning, thank you for taking the time to leave us a 5 star review. Rockar :-)

Betygsatt 1 av 5 stjärnor

Poor

I have bought 2 cars from Rockar and I will say that the purchasing process has always gone very smoothly. However, a different story when things go wrong. Lack of communication, me having to chase up to find out what is going on. My Evoque is 18 months old and has had numerous EV problems. It was in the garage for a new heater until last week and then I had to call LR assist out again yesterday! Rockar have not been helpful at all. They have not offered me any kind of resolution to the problems I have experienced. I would not recommend them as their after care has been terrible.

13 februari 2024
Omdöme utan inbjudan
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Morning Mary, Thank you for taking the time to share your feedback with us. We apologise for the inconvenience and frustration you have experienced with your Evoque.

We want to assure you that your concerns are being taken seriously. Our team are actively working to resolve the issues with your vehicle and will do our best to find a satisfactory resolution for you.

We appreciate your patience and understanding as we work through this process. Thank you, Rockar

Betygsatt 5 av 5 stjärnor

Great experience

Found Rockar via Carwow and can’t speak highly enough of how easy the process was from start to finish. Was a little concerned about ordering from London given I live in Scotland but I shouldn’t have worried.

Got a great deal on my F-Pace which was delivered right to my door with a full tank of fuel within a concealed vehicle carrier.

Special mention to Omar who was really quick to respond to my queries and exceptionally helpful.

7 februari 2024
Omdöme utan inbjudan
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Hi Pete, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your Rockar experience. We'll be sure to pass the feedback onto the team and hope you love your new F-Pace! :-)

Betygsatt 5 av 5 stjärnor

Well taken car of from start to finish

Well taken car of from start to finish. No complaints

29 januari 2024
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Svar från Rockar Land Rover

Hi Suresh, thank you for leaving us a 5 star review. We're glad you enjoyed your Rockar experience from start to finish! We hope you love your new Land Rover :-)

Betygsatt 5 av 5 stjärnor

excellent customer service from Rocker…

excellent customer service from Rocker sales team, in from particular Pauline Holmes..

31 januari 2024
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Svar från Rockar Land Rover

Hi Charlie, we're thrilled you enjoyed your Rockar experience and thank you for your lovely feedback. We'll be sure to pass the comments onto Pauline and the Online Experience Team. Thank you, Rockar!

Betygsatt 5 av 5 stjärnor

Easy to order online and a significant…

Easy to order online and a significant discount on the RRP too. What's not to like?

31 januari 2024
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Svar från Rockar Land Rover

Hi Brian, thank you for your 5 star review. We're thrilled your enjoyed your Rockar experience! We hope you love your new Jaguar :-) Rockar

Betygsatt 5 av 5 stjärnor

Edward patience and care

Edward patience and care

30 januari 2024
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Hi Ola, thank you for your feedback. We'll pass this onto Eddy and the team in store. We hope you love your new Land Rover :-) Rockar

Betygsatt 5 av 5 stjärnor

Great service......

Juliet was really helpful and made the process simple and straightforward.

24 januari 2024
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Hi Quentin, thank you for leaving us a 5 star review. We'll be sure to pass the feedback onto Juliet and the team. We hope you love your new Land Rover! Rockar :-)

Betygsatt 4 av 5 stjärnor

Almost but not quite the perfect sale

The buying process online - so easy and convenient. It's great to be able to deal with documentation online and track progress of the car. I love this method of buying.
The car was delivered on time by Darren, awesome chap, happy for a chat, took me through the main controls etc and ensured I was comfortable before he left.
This should be a 5* review right? Wrong... With 14 miles on the clock the car is on its way back to a dealer for defective lights. While the manufacturer is responsible for the build of the car, I do expect the dealer, prior to release to the customer, to be doing some checks! Lights is definitely on the list of what I expect to be checked. I have some lights not working at all and some intermittent as found by roadside recovery.. they advised an immediate return for in-depth review of the lighting system. We have a second car on order which will remain on order should this fault turn out to be easily fixed and I don't become a frequent visitor of the service bay of Landrover!

To keep it positive, aside from the dodgy lights and my first drive in the car being to a dealership service department, the buying process and customer service/communication with Rockar has been really great.

22 januari 2024
Omdöme utan inbjudan
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Morning Lisa, thank you for taking the time to share your experience with us. We're sorry to hear there seems to be an issue with the lights. Our team is committed to resolving this matter promptly, and we will be in touch today to address and rectify the situation.

We appreciate your positive feedback on the buying process and the delivery service provided by Darren. We strive to ensure that every aspect of your experience meets the highest standards.
Thank you for your understanding, and we look forward to resolving this matter to your satisfaction. Rockar :-)

Betygsatt 5 av 5 stjärnor

Simon and his team were very…

Simon and his team were very professional, courteous and helpful.

10 januari 2024
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Hi Laurence, thank you for your 5 star review, we're happy you enjoyed your Rockar experience! We'll be sure to pass the feedback onto the team. Thank you again and we hope you love your new Land Rover :-) Rockar

Betygsatt 5 av 5 stjärnor

Really quick responses to my questions…

Really quick responses to my questions and the whole online experience was great to follow and use

16 januari 2024
Logotyp för Rockar Land Rover

Svar från Rockar Land Rover

Hi Martin, thank you for taking the time to leave us a 5 star review. We're thrilled you enjoyed your experience and we hope you love your Jaguar! Rockar :-)

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