Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Never send the goods! I ordered the white fox tracksuit a month ago, I got the shipment email but no goods ever arrived 😞 very disappointing as money lost! Order number: #1621 If company sees... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Hand lotion. Really nice scent, easy lathering, leaves your hands feeling (and smelling) fresh and clean. Bottle lasts for ages, no sticky residue down the side of the bottle.

Betygsatt 5 av 5 stjärnor

I am absolutely in LOVE with L'amour products. The brand definitely lives up to it's name. I got the White Musk handwash which comes with a beautiful fragrance and Revitalizing Vera facewash gives a r... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Complete scam clothing company.6 weeks and still no dress. I’ve just found another website called Luna clothing selling the same dress and the website looks almost identical. Everybody who’s been sca... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av skönhetsprodukter

Skrivet av företaget

Manufacturer of premium Bath, Body and Hair personal care collection representing an icon of British luxury style and elegance. All L'amour products are proudly British made, using the best naturally derived ingredients, extracts and essential oils. We do not promote harsh chemicals for skincare products and all our formulations are sulphate free. Our products are suitable for all skin type, making your skin feel refreshed, moisturized and smelling heavenly with our eclectic selection of fragrances. We want to make a positive difference to people's lives at an affordable price tag for all!


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

38 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Complete scam clothing company.6 weeks…

Complete scam clothing company.6 weeks and still no dress. I’ve just found another website called Luna clothing selling the same dress and the website looks almost identical. Everybody who’s been scammed go take a look

10 augusti 2024
Omdöme utan inbjudan
Logotyp för Cosmetics

Svar från Cosmetics

Dear Consumer, you are leaving a negative review for another clothing company on our platform, which has no connection with us but share the same company name. We are a cosmetics company and we have tried to explain to so many consumers who are using our Trustpilot platform to leave reviews for another company. This has brought our Trustpilot score low due to such a mis-understanding.

Betygsatt 1 av 5 stjärnor

DO NOT order from this company

DO NOT order from this company. I ordered an item at the beginning of Aug and to date have received nothing!!!! I received one e mail from them to say there was a delay and then silence! I have emailed 6 times and no response whatsoever. Had to contact my bank to get a refund. Disgusting way to run a business BEWARE of them!!!

18 september 2024
Omdöme utan inbjudan
Logotyp för Cosmetics

Svar från Cosmetics

Dear Consumer, you are leaving a negative review for another clothing company on our platform, which has no connection with us but share the same company name. We are a cosmetics company and we have tried to explain to so many consumers who are using our Trustpilot platform to leave reviews for another company. This has brought our Trustpilot score low due to such a mis-understanding.

Betygsatt 1 av 5 stjärnor

Terrible company

Terrible company. Awful quality, delivery is shocking and they never respond to emails. Avoid!

15 juli 2024
Omdöme utan inbjudan
Logotyp för Cosmetics

Svar från Cosmetics

Dear Consumer, you are leaving a negative review for another clothing company on our platform, which has no connection with us but share the same company name. We are a cosmetics company and we have tried to explain to so many consumers who are using our Trustpilot platform to leave reviews for another company. This has brought our Trustpilot score low due to such a mis-understanding.

Betygsatt 1 av 5 stjärnor

Scam? I’ve sent 2 emails to which I’ve had no…

I’ve sent 2 emails to which I’ve had no response. I can’t track my order because it’s not recognising the number it gave me! It’s well over the delivery time & I’ve missed the things I bought the items for. Can someone PLEASE contact me?! I will have to contact trading standards if I don’t get a response and/or my order!

1 september 2024
Omdöme utan inbjudan
Logotyp för Cosmetics

Svar från Cosmetics

Hi, it seems a clothing company has been confused for our company resulting in negative reviews. If you could screenshot orders and email us we can help inquire further.

Dear Consumer, you are leaving a negative review for another clothing company on our platform, which has no connection with us but share the same company name. We are a cosmetics company and we have tried to explain to so many consumers who are using our Trustpilot platform to leave reviews for another company. This has brought our Trustpilot score low due to such a mis-understanding.

Betygsatt 1 av 5 stjärnor

Never send the goods

Never send the goods! I ordered the white fox tracksuit a month ago, I got the shipment email but no goods ever arrived 😞 very disappointing as money lost!

Order number: #1621

If company sees this please contact me as it’s unfair ripping customers off like this, if no response I will be going to the Ombudsman about this!

9 augusti 2024
Omdöme utan inbjudan
Logotyp för Cosmetics

Svar från Cosmetics

Dear Lauren, we are a skincare company!
We do not sell clothes, you have confused with another company. Please share where you have purchased and why you have left an un-related review for our company!!

Dear Consumer, you are leaving a negative review for another clothing company on our platform, which has no connection with us but share the same company name. We are a cosmetics company and we have tried to explain to so many consumers who are using our Trustpilot platform to leave reviews for another company. This has brought our Trustpilot score low due to such a mis-understanding.

Betygsatt 1 av 5 stjärnor

Fake company

Have tried emailing company three times. No answer, ordered my dress ten days ago. No update or anything! Fake website. Will try and get my money back somehow.

16 augusti 2024
Omdöme utan inbjudan
Logotyp för Cosmetics

Svar från Cosmetics

Our company does not sell dresses. You have contacted the wrong business.

Dear Consumer, you are leaving a negative review for another clothing company on our platform, which has no connection with us but share the same company name. We are a cosmetics company and we have tried to explain to so many consumers who are using our Trustpilot platform to leave reviews for another company. This has brought our Trustpilot score low due to such a mis-understanding.

Betygsatt 1 av 5 stjärnor

Hi I ordered through your site on the…

Hi I ordered through your site on the 3rd of August and have sent 4 emails chasing where my items are and still no response to give me a tracking number or an update.
This isn’t great at all as I need this items.

Could someone get back to me asap my order number is #1273

3 augusti 2024
Omdöme utan inbjudan
Logotyp för Cosmetics

Svar från Cosmetics

Our order number is not in this format. This is a fake review

Dear Consumer, you are leaving a negative review for another clothing company on our platform, which has no connection with us but share the same company name. We are a cosmetics company and we have tried to explain to so many consumers who are using our Trustpilot platform to leave reviews for another company. This has brought our Trustpilot score low due to such a mis-understanding.

Betygsatt 1 av 5 stjärnor

Made an order still no update on…

Made an order still no update on delivery details been 4 days now can I have update order number - #1286

3 augusti 2024
Omdöme utan inbjudan
Logotyp för Cosmetics

Svar från Cosmetics

Hi, can you please confirm if this order was placed with Amazon or through L’amour website? Our order references do not start with this number. Please send a copy of the order confirmation to cs@lamourlondon.com. If you have placed an order through other merchants, please contact them directly as they are responsible for dispatching the products. We are very responsive to purchases made through our website. We would appreciate if the negative review is removed as we are not held accountable for dispatch issues faced with other merchants.

Dear Consumer, you are leaving a negative review for another clothing company on our platform, which has no connection with us but share the same company name. We are a cosmetics company and we have tried to explain to so many consumers who are using our Trustpilot platform to leave reviews for another company. This has brought our Trustpilot score low due to such a mis-understanding.

Betygsatt 5 av 5 stjärnor

Great products and great service!

Great products and great service, received the items really quick. Love the smell of them. For someone who suffers with excema/hand dermatitis, the handwash has left my hands feeling soft and smooth... so far so good. Can't wait to try more products!

6 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely amazing

Absolutely amazing! Would personally reccomennd getting a gift box - amazing value, safe to say it makes a great gift 😊

25 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Khalid Waheed

Got a handwash to try, I must say it's brilliant product has really nice black oud fragrance , will recommend to all my friends .

14 oktober 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hand wash set

I recently purchased three hand washes( black oud, buzzing manuka and revitalising vera). Excellent products, device smells and leave a soft nourishing finish. Will buy those again no doubt 😊😊

29 september 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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