Bought a beautiful Penton jacket from Lakeland. My son managed to get a water mark on it so I contacted Lakeland for advice which they replied straight away. I bought the care kit which I wish I had b... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I usually only buy big name brands. Like mulberry and LV etc, but my Lakeland’s bag, is absolutely amazing! Wouldn’t hesitate to recommend! Well done!
It was easy to order. The only reason I never gave a 5 star was I received an email thanking me for “making another purchase”. This was my first purchase which then made me think I had accidentally... Se mer
I ordered on Friday and received order the following day. Absolutely marvellous turn around. Very pleased with my purchase the leather is good quality and very pleased with the fit. I went up one size... Se mer
Företagsinformation
Skrivet av företaget
Founded in 1955, Lakeland Leather is the UK’s largest independent leather retailer. Based in the heart of the beautiful Lake District, we are passionate about crafting the best quality products that stand the test of time. We currently have 15 retail stores across the UK, as well as an online shop offering an extensive range of womenswear, menswear, footwear and accessories. Also featuring renowned brands like Robell, Crew Clothing and Lotus Shoes, you’re sure to find the perfect addition to your wardrobe. From classic aviators to iconic bikers and racers, we offer a full variety of premium leather and sheepskin outerwear styles. If you’re in search of a leather jacket, bag, belt or anything in between, you can rest assured that our products are quality guaranteed, backed by decades of experience. We are committed to providing an unparalleled customer experience, whether that’s through our knowledgeable and friendly in-store crew or our dedicated online customer service team. With speedy UK delivery, free click and collect, as well as straightforward returns, it has never been easier to join the Lakeland Leather community.
Kontaktuppgifter
Rothay Road, LA22 0EJ, Ambleside, Storbritannien
- 01539439020
- online@lakelandleather.co.uk
- lakelandleather.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 29 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered a bag from the…
I ordered a bag from the website,arrived on time,as expected..happy with my purchase.Have shopped at Lakeland for years and am so sad that various shops are closing..
Excellent Customer Service
I bought a jacket from the Debenhams website. I needed to exchange it as it was a bit too small. Lakeland's customer services team were excellent. I ended up buying my replacement directly from them rather than through Debenhams. They were flexible about shipping to an alternative address as I was going on holiday and did not want to rick the jacket going out of stock. Excellent all round. Would recommend. No AI here :-)
Great leather belt
Easy to order on-line, good description of the leather belt, arrived in a short time and kept informed of delivery. A really nice well-made belt. I ordered extra small which is perfect. You can have it any size you want as there aren’t specific holes for the buckle. The colour is great and so is the quality.
Very pleased with my handbag
Very pleased with my handbag, arrived in 3 days, well packaged, high quality leather, well made. There is absolutely nothing to fault. Definitely will buy more from Lakeland Leather. Thank you guys for your hard work and excellent products.
Amazing service
Amazing service. Extremely quick delivery, lovely jacket, great quality, good price. Would buy from again.
Easy to use website
Easy to use website, kept me updated on my order, very quick delivery. Very pleased with my purchase excellent quality. Excellent customer service.
Beautiful high quality jacket
I’m extremely pleased with the leather biker jacket I bought. The quality is exceptional, the leather is beautifully soft and the fit is excellent. I have been looking for a leather biker jacket that is a little longer than the standard and this fits the bill perfectly. Delivery was also super quick!
I always find buying online stressful
I always find buying online stressful. Lakeland served me well, the information they sent as they packaged and posted my jacket was really reassuring. The Jacket arrived in good time, well packaged and true to size.
Genuine leather products are never cheap (as a leather worker on a much smaller scale - I know the costs!), but the jacket was well priced and well made.
Would recommend again.
Very good slippers I bye them every 2…
Very good slippers I bye them every 2 years the best
Charcoal slippers size 9.
Quality and fast delivery service, slippers will be ideal for the winter, well worth the price.
Excellent customer service from…
Excellent customer service from Geraldine. Polite, friendly and very professional. A credit to your company.
After a couple of emails sorting out a return, and then re-ordering the same item in a different colour, Geraldine allowed me to have the same discount I had on the original order.
I have purchased many items from Lakeland Leather over the years and always found them to be of excellent quality.
Very happy customer indeed.
Thank you. 🙂
Leather jacket
It was a great experience from ordering to receiving my jacket,ordering was easy and clear,was a very quick delivery and nicely packaged ,fantastic service
First time using On-line but everything…
First time using On-line but everything went perfect.
Its good to know there is a 28 day return time if not ok.
As for the Jacket my wife loves it and the sizing chart was bob on
Handbag birthday present
The bag is really lovely..and very practical. It is made with a very smart leather and came with excellent information as to how to look after it and preserve the leather.
Arrived as estimated and tracking the delivery was easy .
I saw Lakeland Leathers come up on…
I saw Lakeland Leathers come up on google after searching black jacket. I saw one I liked and thought I’d order it after reading good reviews. I was very impressed. The sizing was spot on, the leather was soft and the jacket well made. I loved my new jacket. I’m now looking at the bags. Delivery good and packaging great. A proper box.
Quality bag and good service
Bag was delivered promptly and well wrapped. Product itself was nice soft leather and well made. Very satisfied.
Another Lakeland buy.
Item arrived promptly in good condition. Perfect for what I wanted it for.
Quality product & excellent customer service
What a delight to deal with Lakeland Leather. My experience has far exceeded any previous customer service experiences. Deliveries are quick and the quality of the product is exceptional. The leather is soft and of excellent quality I dealt with Geraldine and she was absolutely fabulous. There was a slight issue which was settled very quickly and I can only thank Geraldine for being the perfect Customer Service representative. The company must be very proud of such an excellent employee
Delighted
Good descriptions on website which made ordering easy. Bag true to description. Well made, good quality leather. Stylish. Speedy delivery. Delighted.
Professional service from start to…
Professional service from start to finish with both my orders, including a return and refund.
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