Delivered 17 days later. Inquiries to online chat are answered by someone one the road EVERYTIME. No email replies where shipment was. Asked for faster shipping due to their “dropping of the ball” b... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cleaning solution arrived well packed and protected for possible leaks in transit. Used the solution and it did a great job of cleaning the unit following the provided instructions. Only small compl... Se mer
Företaget har svarat
Randy, the owner, is great at communicating with you about your order and it’s status. Just know these are built by one man, by hand, so it can take about a week or two for it to ship..
Företaget har svarat
You packed this delicate aluminum filter in a cardboard box with no support. Sure enough, it got damaged during shipping and the filter had a bend in it. I was able to straighten it and make it work,... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
LakeAir Brand Air Purifiers are manufactured by RK Ventures Inc. in Racine WI. LakeAir Air Purifiers and Smoke Eaters have been made in the USA since 1968. Our air purifiers are commercial in nature; made from all steel. We focus first on superior product function. Our products are built to to last through out a generation. They are built to be easily repaired by the common man. We use green manufacturing processes to minimize the ecological footprint of our products.
Kontaktuppgifter
1509 Rapids Drive, Suite 23, 53404, RACINE, USA
- 2626321229
- sales@lakeair.com
- lakeair.com
3,5
Medel
39 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The manual is unclear as to which…
The manual is unclear as to which carbon filter is used in my model. I received one that was quite different from the original. Nonetheless, responses to my inquiries were prompt, and satisfied my issues in short order.
7 september 2023
Svar från LakeAir
Hello Ralph, I apologize for any confusion. I remember the conversation, and in our chat, you mentioned you found the unit in a relatives basement. The manual I sent you was for the current model (not sure how old your found unit was). Products and manuals evolve over the years. Again I apologize for any confusion.
LakeAir was able to find the product I…
LakeAir was able to find the product I needed and shipped to me in a good time.
24 maj 2023
Svar från LakeAir
Hello Chip, If you ever need assistance finding a product give us a call and we will do what we can to help.
Ease of placing order
Ease of placing order. Correspondence related to order was thorough and informative.
17 maj 2023
Svar från LakeAir
Hello Brian, Thanks for your kind words!
Answered my question thank you.
26 maj 2023
Svar från LakeAir
Paul, We like to inform our site visitors, because an informed customer is a great customer!
Svar från LakeAir
John, glad the speed of service was to your expectation. If you need an help, please let me know.
Online ordering
The product I wanted was easy to find and order. The only thing that I didn't like was an e-mail confirming my order. Other than that, the package arrived on time and well packed. Shipping was a little pricey, but so is everything else these last couple of years.
3 maj 2023
Svar från LakeAir
We are working on improving our communication system. Shipping is a continual struggle, I couldn't agree more
Repair parts available for a10+ year…
Repair parts available for a10+ year old, well built appliance. Will probably last another 10 years!
16 april 2023
Svar från LakeAir
Thanks for the Kind words Bruce. At LakeAir we are working to engineer the ability for consumers to repair our products more easily. We will continue to keep the parts in stock for another 10 years plus.
Purchase of replacement carbon filters
28 mars 2023
Svar från LakeAir
I am glad you like the filters Mary, You can save more money on replacement filters by purchasing them through our filter subscription program.
Svar från LakeAir
Thanks for nice review William.
Easy to work with & very knowledgeable
Easy to work with & very knowledgeable. Great product
26 februari 2023
Svar från LakeAir
Michael, we strive to constantly improve our products and knowledge base. Thanks for the encouraging thought.
Quick response and answers to questions…
Quick response and answers to questions and AMERICAN MADE.
25 januari 2023
Svar från LakeAir
We are very proud to produce great American products made by American Craftsmen and women.
smoke eater
Choosing the smoke eater was very easy on R K Ventures website. It was easy to navigate and very educational. Most helpful when trying to decide which unit was right for my business. Also if you need to call for help Randy was there to answer any questions, Very Professional.
I would recommend anyone to this company.
11 november 2022
Svar från LakeAir
Hello Mark, LakeAir is America's Cigar air purifier. Thanks for the kind words.
Works faster than I expected
The Maxum Electrostatic appears to be a fine machine. Have had it running for about 4 hours and the whole house smells better and the air just feels lighter. My sinuses have cleared up just in that short amount of time. We have a lot of wood furniture and trim and the wood grain model looks great and blends right in, it looks like it’s been here all along. Shipping was very fast also. I refuse to buy imports unless there are no domestic options available. I’m glad to have found a USA made product that doesn’t require replacing expensive filters. Though it is inconvenient to have to clean the filter cell, the cost savings are huge when compared to HEPA. I am very proud of my purchase.
26 november 2022
Svar från LakeAir
Hey Cody. I am glad the Electrostatic works well for you. Remember it needs to washed regularly and you will get a long life of service
Product ordered is exactly what I…
Product ordered is exactly what I received. Packed well, came in good condition.
6 maj 2022
Svar från LakeAir
Thanks for the nice review, we aim to please.
Cleaning solution arrived well packed…
Cleaning solution arrived well packed and protected for possible leaks in transit. Used the solution and it did a great job of cleaning the unit following the provided instructions. Only small complaint is the total cost with shipping is a little steep. I understand shipping a gallon of liquid is not cheap just wish there was a solution I could buy locally.
22 mars 2022
Svar från LakeAir
The LA99 works great, You can also wash the electrostatic cell in the dishwasher to save a few dollars.
I've been searching for a smoke eater
I've been searching for a smoke eater, came upon your site, bought the home model a year ago and im in love with my smoke eater, I clean it monthly, easy peasy and I just replaced filter with the canna filter,wow it works fabulous
18 mars 2022
Svar från LakeAir
Hey Tamie. I am so glad our smoke eater work well for you, remember to keep it clean and you will have clean air going forward.
I called there to order and quess what?
I called there to order and quess what? The president of the company answered! I could not believe my ears! Where do you go that you get a real person to talk to you without waiting a hour or so? I loved it and I would recommend these people totally. If you need a LAke AIR product or a filter for them just let these people know! They will certainly take good care of you!
21 februari 2022
Svar från LakeAir
Hello Barbara, I am the owner and I enjoy speaking with all my customers. Call anytime you need service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.