Great customer service, I didn't know how Kweli works, so I decided, to reach them out on watsup, they later called me to confirm my order, then they were patient, kept in touch with me till I reached... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am grateful for Kweli because I am assured of genuine products at fair prices. The delivery is also really helpful. I would suggest further training of the delivery and installation team: the one wh... Se mer
Thanks, i liked the professionalism, you have the details of most of the products i checked on your website. you have a wide range of products. you communicate/reply quickly to customers. The only n... Se mer
Top notch customer care at Kweli.shop , the staff were so quick to respond to any queries i had. They even called to ask me if I was satisfied with the product.
Företagsinformation
Skrivet av företaget
Kweli.shop is a trusted retail platform supplying genuine appliances and solar energy equipment across Uganda and the wider East African region. We operate both online and offline, serving customers in Kampala and nationwide, with regional deliveries across East Africa.
Kontaktuppgifter
Plot 41 Nyonyintono Road, Naguru, 00256, Kampala, Uganda
- +256754559895
- karibu@kweli.shop
- kweli.shop
4,4
Utmärkt
197 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Overall the team I interacted with…
Overall the team I interacted with throughout out the process was professional and very understanding that transacting online is tricky in a sense, buyer are as suspicious on the product as the seller is on being able to get payment for the product. But your team I interacted with again was very understanding of my concerns through out the process. So, I give them a plus. However, time management is required. The delivery time and the process was not managed as best as it could have been managed.
14 december 2021
Svar från Kweli.shop
Thanks Japheth. Your feedback is well noted and will help us improve the service.
Cheers!
Bought an LG auto washer
Bought an LG auto washer. Delivered and installed within 24 hours by efficient, friendly staff who ensured it was working before they left. Followed Covid rules to. Thank you.
7 december 2021
Svar från Kweli.shop
Thanks David. Our delivery and installation team actually said you were so kind too; you offered them Juice.
Great client you are
Top notch service
Have bought a few items from Kweli.shop and its the best experience. From ordering to delivering. Everything is swift and they offer a top notch service. Keep it up
5 december 2021
Omdöme utan inbjudan
Svar från Kweli.shop
Thanks Jacqueline for always supporting Kweli.shop. It's always nice doing business with you
Your undecided hear from an insider
Your undecided, hear from an insider. Their patience is tested. They are in this for the long run. Kweli offers quality solutions. My friend is not happy; there is no ADH fridge. Five Star from me. Keep the shine on #FreeDstvOffer
4 december 2021
Omdöme utan inbjudan
Svar från Kweli.shop
Wow. Thanks so much for this feedback, Joseph. We are happy to work with you and hope to continue for long.
About ADH, our quality assurance team will look into this and advice. At Kweli.shop quality comes first
Great customer care
Great customer care, timely delivery, professionalism is what I've experienced with kweli. The appliances are genuine and affordable...depending on what you want really, but expect value for money once you shop with kweli. Keep it up!
2 december 2021
Omdöme utan inbjudan
Svar från Kweli.shop
Thanks Racheal
Kweli is excellent.
Exception customer care and support. Commitment to providing quality and genuine products. No hidden charges products and services billed as advertised. Kweli staff are very professional and reachable on various platforms.
The digital ordering, processing and delivery are modern and exciting.
There's need for more training of delivery agents, and stringent measures for DStv installers and and equipment transporters who try to take advantage of customers by charging extra fees.
Overall, excellent service.
2 december 2021
Omdöme utan inbjudan
Svar från Kweli.shop
Thanks for this feedback and for continually choosing Kweli.shop. Our team has picked up your recommendations and are already working to fix it with the concerned partners.
Kweli deserves more than 5 stars.
Kweli deserves more than 5 stars.. very Dependable guys with good customer care..
2 december 2021
Omdöme utan inbjudan
Svar från Kweli.shop
Thanks Reinette for choosing and recommending Kweli.shop
Satisfied
Had about 5 purchases of appliances from Kweli and I’m happy to report that they are all of perfect quality and covered by long term warranty.
I’m also happy with the almost instant and timely deliveries plus excellent customer care.
Thumbs up, kweli.
2 december 2021
Omdöme utan inbjudan
Svar från Kweli.shop
Thank you Micheal for always choosing Kweli.shop. We appreciate
Keep it Up Kweli
I've purchased a number of Items through Kweli Shop and my Experience with them is lovely and commendable... High quality original products, prompt delivery and good customer care services...
2 december 2021
Omdöme utan inbjudan
Svar från Kweli.shop
Thanks Micheal. We are happy to serve you, always
Exceptional, Excellent
Kweli is a well rounded on line electronics and accessories shop. They have exceptional customer care and are the go-to shop if you are looking for quality at great prices! cant wait for my next kweli shopping experience.
1 december 2021
Svar från Kweli.shop
Thanks Joseph. We are happy that you are happy with your Kweli.shop experience. Enjoy your purchase.
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