Because when no one else gave me a credit, your company step forward and took advantage of the situation. Don't get me wrong there's one thing I don't like with your rules and it is paying a process... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were told by a Koalafi agent that we can make payments with another card. So, when we paid early they still tried paying with the other card when this month’s payment was already made. This company... Se mer
During my time of need and short on finances, Koalafi was really big help. The early payoff option offer-great The easy application process The great reviews Also was partnered with one of my fa... Se mer
I’ve gotten all my furniture there this month I got 3 whole bedrooms sets and some extra mattress… 2 dinning tables set and 2 vanity sets … the 2 guys that are there are very helpful and they give us... Se mer
Företagsinformation
Skrivet av företaget
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Kontaktuppgifter
4,1
Bra
950 omdömen
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was quick and easy to apply and get…
It was quick and easy to apply and get me good answers to my questions
7 mars 2026
This company gives me the ability to…
This company gives me the ability to repair my vehicle and make payments over time because I didn't have the funds upfront to pay my mechanic.
7 mars 2026
Koalafi my hero without the cape
During my time of need and short on finances, Koalafi was really big help.
The early payoff option offer-great
The easy application process
The great reviews
Also was partnered with one of my favorite stores
The specifications of the loan was so easy to understand
7 mars 2026
Deception on monthly bill, very dissappointed.…
My salesman told me that my monthly payment would be no more than forty five dollars a month, he additionally informed me that if there was gonna be any problems with that, to just give him a call, and he'll make calls and adjust it, and make things more financially convenient for me. To my surprise, two weeks later, I got a bill stating it was forty five dollars a week! Whenever I called customer service and asked if my bill could be changed, they did agree to change it, but only for once a month, not once a week. The dollar amount did not change. I was advised to call my salesman back. I called my salesman back numerous times, my salesmen will not return my phone calls or my text messages regarding adjusting my bill. So at this point I feel that I was deceived in my purchase, just to get a quick sale. I'm very disappointed because at this time I technically cannot afford a 165.00 a month bed. I can easily just go on Amazon and get this same exact bed for 299.99 and be done with it and not owe any bills. Very disappointed.
22 februari 2026
Svar från Koalafi
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We will be reviewing your concerns with the store location, and a representative will be reaching out to provide clarity and discuss your specific situation. For reference, your lease agreement provides the most up-to-date and accurate details regarding your account, including payment amounts and schedule. Once the lease is reviewed and signed, those terms determine the payments on the account. That said, we want to make sure your concerns are fully addressed, and we will follow up to see how we can assist. If you’d like immediate support, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com, Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST.
Quick and easy
7 mars 2026
Was easy and got what I needed at the…
Was easy and got what I needed at the store right away.
6 mars 2026
Svar från Koalafi
A member of our team will be reaching out to provide details specific to your lease and clarify how the pricing and terms apply in your situation. We’re committed to transparency, which is why we include multiple verification steps, along with the lease agreement itself, to help ensure our customers can make informed decisions. Our representative will walk through everything with you and answer any questions you may have. If you’d prefer to connect sooner, please contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com, Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST.
Customer service is bad
6 mars 2026
Svar från Koalafi
We're sorry to hear that your experience with our customer service did not meet expectations. Our team would like the opportunity to review your account and learn more about what happened. Please contact our Customer Advocacy Team so we can look into this further and gather more details about your experience. You can reach us at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday–Friday 8am–9pm EST and Saturday 8am–8pm EST.
Great customer service
5 mars 2026
My experience didn’t start off great…
My experience didn’t start off great but after the rocky bit it’s been smooth sailing $15 out of a weekly paycheck emails every time they take the payment showing what has been taken and what’s left what more to ask for except a few female workers need better attitude and communication skills
16 oktober 2025
I love the staff and the stuff we have…
I love the staff and the stuff we have bought from you guys
4 mars 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.