I have only purchased from them once so my experience is based on that. Straightforward order, quick delivery. No complaints.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I frequently visit the Brent Cross store and it is always such a warm welcoming. One lady in particular who’s name I believe is Fatimah always goes above and beyond, such lovely customer service. As... Se mer
Allergic reaction to Truthpaste Original! Please, whoever at Know The Origin is reading, do at least consider no longer stocking this product. I don't know which of the ingredients in this toothpaste... Se mer
The three Huku Razor 🪒 sets were a bit later than anticipated but still on time and understandable because of high demand They are beautiful but very disappointingly none of the three boxes had th... Se mer
Företagsinformation
Skrivet av företaget
Online store for the next generation of ethical brands, looking after tomorrow.
Kontaktuppgifter
Manchester, Storbritannien
- hello@knowtheorigin.com
- knowtheorigin.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really easy and quick service
Really easy and quick service - I received a gift card for Christmas and it was so useful and insightful for becoming more plastic free
Lack of care
Second time I have used KTO and both times have been terrible. First occasion my parcel was packed badly and I had to pay for returns. Second time my returned parcel (again I had to pay) which I sent back because the clothing was not as advertised was lost in the post I believe due to a address change for the returns and the Royal Mail issues at Christmas. I have had nothing from the company except over 2 weeks of unhelpful emails including one where I was addressed by the wrong name (lack of customer service skills!)
I will hesitate to use them or recommend ever again.
Really pleased with all my products
Really pleased with all my products. Arrived well packaged and pretty promptly. Have shopped here before and would definitely shop here again!
Quick and Easy
It was easy and intuitive to use the website. I got the delivery really quickly and was emailed with helpful updates as to the shipping process.
Favourite Sustainable Site
I’ve ordered from Know the Origin multiple times and will continue doing so in future. They have an amazing selection of sustainable and eco-friendly brands that offer full transparency on their products which just makes life easier when trying to shop ethically. The customer service with Know the Origin is also excellent, they respond quickly and really helped me out with my issue which was quickly resolved.
Great service
Great service, as always and fantastic products helping us be better humans in a world that needs us to think about our spending and how it can effect others
Great clothes, great service!
My clothes arrived very quickly, are very comfortable and high quality. Will definitely order from Know the Origin again! :)
Fast shipping and the only UK…
Fast shipping and the only UK distributor for Hara the Label. Thanks so much!!
Spot on service- delivered on time
Spot on service- delivered on time, in great condition and sustainably and beautifully wrapped.
All around great small business!
Fast delivery, great easy to use website, love that they offer Hara The Label in the UK! Would definitely recommend to friends looking for sustainable small businesses to support.
Ideal!
Needless to say, the concept of Know the Origin is just what we need, but I was impressed by the quick and high quality service they offered. My package was sent either on the same day, or early the next day, and the packaging was plastic free and neat. This is my new go-to for gifts!
Fantastic company!
I am keen to buy products that are ethically sourced and Know The Origin’s products are perfect for that!
Their customer service is fantastic as well.
I love looking through the products and buying gifts for family to help spread the word about ethically sourced products.
Know The Origin is brill
Know The Origin consistently produces high quality products made with care - for the product makers and for the planet. I love shopping here and am so glad to see their product range expanding. I've bought clothes and cosmetics, all gorgeous. Will shop again! Am looking forward to the day when every store is as conscientious as KTO is, in a calm and customer-focused way.
Thank you!!!
Thank you KTO team! I was gifted a dress from you for Christmas that didn’t fit, I was able to easily return it & exchange it for something else. Your team were incredibly helpful throughout the whole process (including when I accidentally placed the second order without using my exchange voucher code...)! Outstanding service, thank you.
Really impressed with quality of…
Really impressed with quality of leggings and information on website all correct and useful in choosing what to buy. Would recommend and will be buying from Know the Origin again.
great communication & shipping speeds
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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