The car choices were plenty. The quotes were competitive. I applied for the salary deduction scheme and the information they provided was helpful. The application and approval went smoothly. I can tra... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Simple to use website for initial car choice, with clear price list. Help available if needed. Great communication with weekly updates. Guidance for delivery easy to follow. Prompt car delivery at a t... Se mer
Great customer service, fully explained every step of the process. received weekly progress reports. Waited a little while for the vehicle however not Knowles fleet problem. Good customer follow... Se mer
The actual car was fine and dealing with them through NHS salary sacrifice was fine over the last 3 years, but they sourced the car from Kinto who are absolute con artists. When it was returned, with... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Knowles Fleet is an independent, employee-owned company with over 30 years’ experience in delivering specialist lease car scheme administration services to the NHS, public and private sector organisations. From specialist scheme design and expert management, to full vehicle and driver administration services, our flexible solutions are personalised to help you.
Kontaktuppgifter
The Grange, Lodge Park, Lodge Lane, CO4 5NE, Colchester, Storbritannien
- 01206 252300
- info@kafleet.com
- knowlesfleet.com
4,5
Utmärkt
61 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My car was delivered on the day…
My car was delivered on the day requested, easy to book date and kept informed throughout the process.
22 juli 2026
Excellent Customer Service
I had an excellent experience with Knowles Fleet. David was extremely helpful from the very beginning and guided me through the whole process with professionalism and patience. Cole kept me updated on the delivery every step of the way, which was greatly appreciated.
Even after delivery, the team has continued to provide outstanding support and has been happy to answer any questions I've had. Nothing is ever too much trouble for them, and their customer service has been fantastic throughout.
I would highly recommend Knowles Fleet to anyone looking for a stress-free and professional experience.
31 juli 2026
Omdöme utan inbjudan
Excellent service from beginning to…
Excellent service from beginning to end, clear regular updates and answering of enquiries throughout the process
28 juli 2026
Clear instructions about what to do and…
Clear instructions about what to do and expectations.
17 juli 2026
Great Customer service
Great Customer service. Staff very friendly and extremely efficient.
Delivery Driver had a tight spot to drop off and handled this with care. Lovely gentleman and explained things really well
14 juli 2026
Omdöme utan inbjudan
Highly recommended
Good communication throughout with weekly updates, staff were very helpful in helping sort a lead vehicle as my new car was a long wait.
1 juli 2026
Customer doesn't Matter
Sat in KwikFit waiting on a tyre change. Been sat here for over 2.5 hrs since lease company was emailed. No reply means KwikFit can't respond. This is a joke. It's the polar opposite of customer service
17 juli 2026
Omdöme utan inbjudan
Svar från Knowles Fleet
We're sorry to hear about your experience and appreciate how frustrating it must have been to wait so long for a tyre replacement.
After you contacted us, we immediately contacted the lease provider to investigate. At that stage, no authorisation request had yet been received by them. We continued to liaise with all parties, and once the request reached the lease provider, it was authorised within 12 minutes.
We understand this won't make up for the time you spent waiting, but we wanted to reassure you that we acted as quickly as possible to help progress the repair.
We're sorry that your experience fell below the standard you expected and will continue to work with our suppliers to minimise delays of this nature.
Had 7 nhs lease cars no issues
Had 7 nhs lease cars no issues, this company kinto fleet seem to want to charge you for tyres and now parking fines even if paid ! I had issues during the start with pricing ...I will be making a complaint
14 juli 2026
Omdöme utan inbjudan
Svar från Knowles Fleet
We’re sorry to hear about your experience and the inconvenience caused. This is not the level of service we aim to provide.
Unfortunately, we have been unable to identify your case from the information in the review. Please contact us directly at crt@kafleet.com, quoting your name and vehicle registration, so that we can investigate what happened and respond properly.
We take all feedback seriously and would welcome the opportunity to look into this and put matters right.
Brilliant
Brilliant, great team and prompt responses couldn’t ask to be more thorough thank you
13 juli 2026
Everything went smoothly
Everything went smoothly, good customer support when I had a query.
7 juli 2026
Staff are great!
Knowles are so easy to deal with, communication is clear and the staff are friendly, helpful and professional.
6 juli 2026
Excellent Service
Kept up to date on a weekly basis on estimated delivery and on delivery day was kept informed on the timings. Very efficient, Staff who I dealt with were polite, knowledgeable and helpful. Delivery service of the new car was excellent, person delivering went through most of the controls with me and was very patient.
25 juni 2026
Prompt and efficient handover of my old…
Prompt and efficient handover of my old care and new car. Really excellent service. Thank you.
17 juni 2026
Good communication and kept me informed…
Good communication and kept me informed all the time, as well as getting back to me after an enquiry
16 juni 2026
Understanding members of staff on the…
Understanding members of staff on the phone and made it all clear, easy and efficient
15 juni 2026
Nothing to say but trouble free very…
Nothing to say but trouble free very good service over the moon with car
12 juni 2026
Seamless from start to end
15 juni 2026
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