Knix Omdömen 437

The WORST shipping ever. After 10 days the Canada Post tracking number still doesn’t work, delivering only an 'expected delay' alert. Customer service said goods were on a train!!!! and the CP tracking won’t work until goods reach Alberta. But then said Canada Post had picked it up. Tracking doesn’t confirm it was picked up. Adding insult to injury, order confirmation blames Covid protocols for shipping delays. Clearly it's efficiency and Knix doesn’t care. Customer service admitted they receive constant complaints about shipping outside Ontario.

I have always been a huge fan of Knix products and love the brand - they are my go to everything!

I recently had a scenario where my order didn't arrive to my home, but in speaking with Kailee from customer service was such a great experience! She was so helpful and they replaced my lost items! I was so worried I'd lost my money but this once again shows how great a brand Knix is!

Knix is a wonderful company! The customer service is second to none, and the products are very high-quality. I am more than happy with my experience, and will be a loyal shopper for many years to come.

Amazing company! Great products, accurate size charts, very quick responses to your queries, the best customer service I've experienced. Love everything about this company!

Just wanted to applaud you on your exceptional customer service! I recently bought some shapewear panties for a wedding I am going to. I didn’t like the fit on my backside. I felt it needed more coverage because I had a constant wedgie sensation. I thought I might be out the $60 that they are worth… but then you gave me store credit to try something else. I tried the full support shorts and I couldn’t be happier! I would like to make a bit of a style suggestion… any chance knix could develop a shorter shapewear bike short style for short skirts dresses and jumpsuits?
Anyways , I just wanted to pass along a happy email and let you know I love your product and how great it makes me feel wearing all your undergarments!

Robyn A

I have bought a few different styles and communicated with the customer service on 2 occasions, and both been a very positive experience.

I have bought the Leakproof Bikini, which are super comfortable during that time of the month. As well as the Essential Bikini, which I forget I'm wearing.

The LuxeLift Pullover Bra is also really comfortable for casual wear (opposed to sport) with not having underwire but still providing support. I bought a M and am a 36D.

In all the underwear, I bought size M (I'm about a size 8) and found the Lace Bikini in M were just too small despite my attempts to stretch them. Customer Service gave me some tricks to try to help the material stretch, but when it was still not comfortable to wear, they gave me store credit to buy a different style. They are attentive, responsive, and solution-based. I emailed with Olivia and Alanna, both excellent!!

If buying the lace, perhaps consider a size up.

I will certainly buy from them in the future!

I am amazed how efficient and accurate this company is.They are truly outstanding in their customer service! I would recommend them to anyone!

Super experience! Smooth exchange when I purchased the wrong size panty. Great absorption for heavy night sweats. Nice color choices. I’ll be buying more!

I would just like to tell you that if your a heavy breasted woman the no underwire does not work. I was very impressed with your disscription of the comfort this bra would give me. I am a 40ddd and there is no support for me in this bra. The back of the bra rides up to my shoulder blades. The front does not hold me up at all.
I’m not returning these items because I have worn them and I’m not comfortable doing so. Spending this kind of money on underwear was a difficult decision for me, but I needed help with support.
I’m 80 years old and I’m sure there are others out there that feel the same way. How about designing a bra for women that are older and need support and comfort too.

Thank you,
Jennifer Crustals
126 Clayton crt
Winnebago,il 61088

I hated the sizing. 34c 4. 36c 2 32 A 1.it makes no sense. The Wingwoman Bra is not comfortable. I can’t wait to take it off. I do like the cup size increase. But I’m so conflicted to get another one.

Bonjour à vous,

Je voulais prendre quelques minutes ce matin pour vous remercier, ben oui vous remercier !

Je suis comment dire une vrai de vrai saignante 🫠

Depuis toute jeune, je me suis privé d’activités parce que c’était impossible pour moi de ne pas avoir un accès à une toilette au 45 minutes au deuxième et troisième jour de mes période. Je suis le genre de personne qui éternue et doit prendre une douche et changer de vêtements.
Je suis partie en vacances et évidemment …je suis tombé en plein dedans là-bas. Je ne me suis jamais sentie autant en sécurité qu’avec vos sous-vêtements. J’ai pu la balader dans les jardins Balata même faire du hiking en Martinique en toute quiétude.

Alors je prenais le temps de vous remercier d’avoir changer littéralement ma vie !

Grâce à vous je peux désormais aussi enlevé mes trois alarmes durant la nuit pour allée changer « ma protection ».
JE DORS! Simple de même !

Merci mille fois pour votre belle création!

☀️🤍☀️
Frederique qui saigne maintenant en toute zenitude
🤍☀️🤍

I ordered the mesh bra and also a pair of the matching underwear. This bra and the underwear fit me well. The fabric is soft and lovely. It gives me a nice shape and is very comfortable. It has changed my mind about Knix. I had ordered 2 other bras that were just not for my figure and I was giving up. But I was credited for my purchase and reordered and have a new favorite bra. I will wear it a few more days and then order a few more. Once I find something I like I buy them in every color!!!
I think this is my new favorite bra.
The underwear is also soft and so much nicer than the incontinence underwear I have purchased in the past.

Really nice and well made bras. Shipping was quick customer service was good. A happy customer

Strange….I got no response from anyone when I called about a mistake with an exchange, just an automated email. Finding a phone number wasn’t easy and it didn’t matter much as I was instructed to leave a message and someone would call back. But then all I got was the automated email. Could the reviews below be written by Knix employees? Who knows….I wouldn’t risk it!

Truly the best company! I recently had surgery and made an error on my shipping address. I emailed them and they sent a new order right away! This was such a day making experience.

A brilliant product. I started using Knix leakproof boxers a month or so ago. I love them! I also bought some dream shorts, but really prefer the longer boxers.
I hope Knix will offer the boxers in more colors than blue and black. Especially for the summer months, it would be nice to have them available in lighter colors, like nude or peach. Please?

Great customer service! I placed an order and forgot to add items. I used the chat service to get help (at midnight!) And a representative wrote to me the next morning. She offered me ways to fix the problem and was kind and courteous! Can't wait to get my product!

First of all the product is amazing! Beautiful material, soft, comfortable, feels like you are wearing nothing . Great colour choices! I waited 2 years for the larger sizes & they did not disappoint. The service in the store on Queen St was great . The ladies were excellent & friendly & helpful! Continued success for this company! I am a lifer ! My new brief underwear is also fantastic. I can’t say enough. Thank you Knix

I am so glad I bought Knix incontinence underwear!! The last two days I have gone for long winter afternoon walks, having had a tea with lunch. Almost near home when the urge to pee came over me. I started to walk faster, a lot faster, and I nearly made it. As I started to unlock my door, I could sense that there was no time to spare and as I opened the door....well, I was unable to hold it in. I am SO glad I had on Knix incontinence underwear. I had on my regular underwear with Knix overtop (since I find the Knix fabric rather irritating), then a pair of light leggings with a heavier pair overtop (two pairs for more warmth). Neither pair of my leggings were wet at all! Not even damp! My regular underwear were saturated! The Knix underwear felt barely damp!!

Thank you for making this wonderful intimate product. These are SO much nicer that wearing incontinence pads. I felt so humiliated and wretched when I first started wearing them and then one day, while watching a vlog, the host mentioned period pants and I started to google that and found Knix :)

Although the bras I ordered weren't for me, the customer service I received from Jill was second to none. Sometimes a product does not always work out, however that being said even if it wasn;t the fit for me, the product itself was beautiful. Very disappointed that it didn't work out, but sometimes that happens.