KMS Tools & Equipment Omdömen 2 252

Great service, selection, and prices. Highly recommend.

3 orders placed. Every order has been positive

I'm a woodworker living in a rural community it is very important to have a reliable place to order from. I have come to trust that anything I order will arrive in a timely manner and the prices are vary affordable.

Just a good experience all around.

Fast service , good selection, great price, decent ship time.

Being a Camadian company is just a cherry in top.

My first experience with their warranty was not great with Gear Wrench socket that cracked.The second experience was horrible to say the least I bought a flashlight which cost over $100. and it quit working in 3 months.Even though it has a 2 year warranty after going there twice and no call back.I don’t know I want to do anymore business here.I have spent thousands of dollars here only to be treated very poorly.I am extremely disappointed

a lady who carves wooden bowls at your abbotsord location was a god send for introducing me to the Arbortech ball gouger to help hollow the half burrow bowl i was carving by hammer and chisel i don't no her name but thank you so much for showing me this tool i had the burrow bowl carved out in 10 minutes thank you so much Debbie

Friendly helpfull staff with efficient service

Staff is very helpful, friendly and knowledgable. Great selection of products and tools

Good atencion

Nowhere to lock up a bike when I arrived. All the staff could suggest was that if I was quick my bike probably wouldn't be stolen.

Easy to deal with had an excellent price on what I wanted. Lower price than the exact same product at the bigger retailers. Made a call to the online inquiry line and had a quick answer for my question.

I was having trouble with my Mig welder , Glen from the Red Deer store , explained to me the possible problems i might have and recommended some solutions, turns out he was right, I'm still not a great welder but at least i cant blame the machine.
Thanks to Glen for his help , much appreciated!!

I like shopping there because of the wide range of woodworking tools etc. When you need certain things you can’t get them at Home Depot. I also really appreciate the staff, there hasn’t been one time I have gone there and staff hasn’t approached me to see if I need help. Great place and staff!

Being in the trades I use and buy plenty of tools. Unless something is out of stock those purchases happen at KMS Tool. I've always had great experiences with them, specifically the Kelowna branch. My most recent purchase yesterday included an inquiry to customer service online before the in store visit. They went over and above! First the online rep honoured a sale price that I was late on taking advantage of. Then in store they assisted me in making sure I got the correct tool and at the correct price. Every interaction was with a friendly helpful person. Unfortunately that is a rare thing these days. Can't say enough about the folks at KMS Tool.

This is the only tools store when you ask someone from the staff they know what they are talking about and the quality of they tools are great and very friendly customer service I have been going here for a long time and very happy with them 100 percent i recommend them

KMS employees are always ready to help, with help that is actually useful

Great customer service and great return policy. Only have been to Langley location but everyone was super helpful especially the gas man and the cashier ladies. After I had paid for my items I accidentally left a couple of them at the counter. One of the cashier ladies ran outside and made sure I received my items.

Excellent selection, competitive pricing and professional service. What more do you need?

Helpful staff. Item was in stock.

I am beyond impressed with KMS's approach to customer service and care. When businesses are increasingly moving towards automated responses, KMS instead emphasizes person-to-person relationships.

There are very few companies that I feel any affinity for, let alone loyalty, but KMS has really earned a devoted customer. I will unreservedly recommend them to anyone who will listen.