Quick and accurate processing. Customer service (Patrick Swaab) was fast, courteous, and accurate. Packaging was outstanding. Please send out the request to review of your service and products AFTE... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We wanted to purchase some KLM Delft houses. Your website gave us access to all 104 houses. Your shopping cart made our selection and payment very easy. Our shipment from FedEx arrived in short ord... Se mer
The houses were all in excellent condition and packed very well. They took a little while to come but they have to come from the Netherlands to the UK and our postal service is slow these days. Als... Se mer
Update to my previous review that I was asked to give before I even received my items. After being stuck in US customs for 2 weeks, I finally got my package. FedEx destroyed the box but luckily they w... Se mer
Företagsinformation
Kontaktuppgifter
Meander 195 C, 1181WN, Amstelveen, Nederländerna
- +31682018293
- info@klm-huisjes.nl
- klmhouses.com
4,6
Utmärkt
288 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and accurate processing
Quick and accurate processing. Customer service (Patrick Swaab) was fast, courteous, and accurate. Packaging was outstanding. Please send out the request to review of your service and products AFTER the item has arrived. Getting numerous reminders to do so and I have not received the package yet is WRONG.
24 april 2026
Really pleased with my purchase
The houses were all in excellent condition and packed very well.
They took a little while to come but they have to come from the Netherlands to the UK and our postal service is slow these days. Also the UK customs stopped them as I ordered quite few but they passed through this check quickly and no further payment was due.
I had a free House of Bols which is very nice in my collection thank you.
I would definately order so more through this company when I am ready
9 april 2026
I have been buying KLM houses for many…
I have been buying KLM houses for many years from this site - I always had the best experience ever!
12 april 2026
Love my houses
Love my houses, they are great quality, look fantastic and the ordering process was very straightforward and easy. Delivery was quick too!
Excellent product from an excellent company.
1 april 2026
Very easy to buy houses
22 mars 2026
No customer service
Really disappointing interaction with KLM Houses which as a direct result will not be using them again. I ordered 11 and only got 10, one was chipped and a number missing the Gin although they still had the yellow retainer. Very slow with no responses or replacement sorted…did not expect this from KLM particularly as I am a Gold flyer with them.
15 mars 2026
Svar från KLM Houses
Hi Louise Follet,
I am sorry to hear you are so disappointed in our service.
I believe directly after receiving your e-mail of the missing house and the chipped one we replied that we will send a replacement for number 71 and house of Bols, and so we did two days later.
You yourself added more time because you asked us to ship them differently to avoid any duties and taxes (which will not be applicable on shipments under 150,-)
I also replied to you via e-mail but did not get any response.
Kind regards,
Patrick Swaab
The houses were packed with care and I…
The houses were packed with care and I can't wait to display them! :) I'll definitely be ordering more!
13 mars 2026
Easy Transaction
Easy to order online and quick shipping. Packaged very well. Overall, an easy and great experience.
12 mars 2026
Svar från KLM Houses
Hi Alejo,
Thank you for your review and your order.
Kind regards,
Patrick
I purchased 4 houses and one of them…
I purchased 4 houses and one of them arrived without the liquor inside. Otherwise, the purchase process was good.
10 mars 2026
Svar från KLM Houses
Hi Mark,
Thank you for your review. We are sorry to hear that one of the houses no longer contained the liquor inside.
With original KLM houses, this can occasionally happen (1%) over time due to evaporation/leakage through the porcelain.
We are glad to hear that the purchase process was good overall.
Enjoy the houses, and hope to see you again.
Kind regards,
Patrick Swaab
The purchase was super easy
The purchase was super easy, a glitch was immediately supported and fixed. The miniatures arrived in perfect condition as promised. I will purchase again!
11 mars 2026
Svar från KLM Houses
Hi Isabell,
Thank you very much for your review.
Kind regards,
Patrick Swaab
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