I spotted a dress online so I popped in to Klass at Sterling Mills. Unfortunately they didn't have it stock. However, Elaine offered to help me pick another. She was most welcoming and immediately put... Se mer
Företaget har svarat
Plats
Byt platsAffinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... Se mer
Företaget har svarat
Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... Se mer
Företaget har svarat
Used this company a couple of times. Very satisfied with products and pricing. Sizes can be a little challenging. I ordered medium but definitely needed next size up for Anna Rose items. Thankfull... Se mer
Företaget har svarat
Företagsinformation
- Damklädesbutik
- också i
- Klädbutik
Om Klass - Affinity Sterling Mills
Skrivet av företaget
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Skrivet av företaget
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Kontaktuppgifter
Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, Storbritannien
Get 15% Off Your First Order
4,7
Utmärkt
130 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Klass - Affinity Sterling Mills
Good Afternoon Patricia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Beautiful clothes
Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are very good too. Thank you Klass.
11 mars 2026
Svar från Klass - Affinity Sterling Mills
Good Afternoon Debra, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
First class service
5 januari 2026
Svar från Klass - Affinity Sterling Mills
Good Afternoon Paul, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Svar från Klass - Affinity Sterling Mills
Good Afternoon Annie, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Really like my tunic top its exactly…
Really like my tunic top its exactly the colour I was looking for. Thank you
9 december 2025
Svar från Klass - Affinity Sterling Mills
Good Afternoon Patricia, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Disappointed with customer service
I was sent a code for a 15% discount but it didn’t work. I emailed Klass but got no response so rather disappointed. Jumper I purchased was nice but overpriced so the discount would have been good
31 oktober 2025
Svar från Klass - Affinity Sterling Mills
Good Afternoon Sue, thank you for taking the time to write a review. I am sorry to hear that the discount you were given didn't work, in future if you have any problems please don't hesitate to call our customer services team on 0333 996 0014 and they will be more than happy to help.
Very well
Very well. I had difficulty trying to make a returns but a nice young lady called Hayley sorted my problem out,it is very frustrating when not technically good but was very satisfied with the help I was given.
30 oktober 2025
Svar från Klass - Affinity Sterling Mills
Good Afternoon Janice, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
I have had a bought clothes from Klass…
I have had a bought clothes from Klass before. Been very happy with my clothes I got. Decided to have another look at what was on offer. I fancied a blouse for a change, I bought 4 all together. So comfortable. Material is so soft. Very happy. Price reasonable as well.
7 oktober 2025
Svar från Klass - Affinity Sterling Mills
Good Afternoon Georgina, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
fitted like a dream
My dress arrived the day after my order! Very impressed. It fitted like a dream. I’m ready for Christmas. Great price too.
13 oktober 2025
Svar från Klass - Affinity Sterling Mills
Good Afternoon Madeline, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Well worth a visit lovely clothing 👍
Excellent service fast delivery too would recommend ⭐️
13 oktober 2025
Svar från Klass - Affinity Sterling Mills
Good Afternoon Brenda, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Svar från Klass - Affinity Sterling Mills
Good Afternoon Anita, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Having something i liked
30 juni 2025
Svar från Klass - Affinity Sterling Mills
Good Afternoon Sylvia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Svar från Klass - Affinity Sterling Mills
Good Afternoon, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Svar från Klass - Affinity Sterling Mills
Good Morning Cynthia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Delivery was quick
Delivery was quick. Unfortunately I had to return one item but their return system is so easy.
7 maj 2025
Svar från Klass - Affinity Sterling Mills
Good Afternoon Jill, thank you for taking the time to write us a review. I am pleased to hear that you are satisfied with our service, however I am sorry to hear that one of the items wasn't for you.
Poor lighting in the newly furnished…
Poor lighting in the newly furnished tillicoultry store. Very off putting.🙄
8 maj 2025
Omdöme utan inbjudan
Svar från Klass - Affinity Sterling Mills
Good Afternoon Alison, I am sorry to hear that you had an unpleasant shopping experience whilst in-store. However, I hope we can still welcome you back in the future.
Lovely dress feels great on just sent…
Lovely dress feels great on just sent for another one in different colour
30 april 2025
Svar från Klass - Affinity Sterling Mills
Good afternoon
Thank you very much Brian for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Sophie - klass.co.uk
Beautiful clothing at a reasonable…
Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t always a vibrant as the photos made out. Imagine my delight when the I opened the package, and to my delight the colours were just as described!
30 april 2025
Svar från Klass - Affinity Sterling Mills
Good afternoon
Good Afternoon Tracey, It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Kate - klass.co.uk
Very helpful told me step by step was …
Very helpful told me step by step was happening and came on time
19 mars 2025
Svar från Klass - Affinity Sterling Mills
Good morning Christine
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Kate - klass.co.uk
Jacket overpriced
Service is excellent.
I just felt the jacket was not worth the price, even with the discount off. It was very very lightweight and reminded me of a kagool type jacket.
Not what I was looking for. Looked lovely on the photo.
21 mars 2025
Svar från Klass - Affinity Sterling Mills
Good Afternoon Margaret, I am sorry to hear that this jacket was not for you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.