Klass - Affinity Sterling Mills Omdömen 116

TrustScore 4.5 av 5

4,7

Affinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Se mer

Betygsatt 5 av 5 stjärnor

Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are v... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Used this company a couple of times. Very satisfied with products and pricing. Sizes can be a little challenging. I ordered medium but definitely needed next size up for Anna Rose items. Thankfull... Se mer

Företaget har svarat


Företagsinformation

  1. Damklädesbutik
  2. Klädbutik

Om Klass - Affinity Sterling Mills

Skrivet av företaget

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Skrivet av företaget

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £30

Get free 48 hour tracked delivery on all orders over £30

Kontaktuppgifter

  • Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, Storbritannien

Promotion box for Klass - Affinity Sterling Mills

Get 15% Off Your First Order

Love shopping? Get 15% off your first order when you sign up to email.

4,7

Utmärkt

TrustScore 4.5 av 5

116 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Ease of purchase

Ease of purchase. Correct description and the sizing is good.

11 maj 2026
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon May,

Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!

Betygsatt 5 av 5 stjärnor

fast refund

fast refund - sadly item did not fit and they did not have a larger size available

27 april 2026
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Alison,

Thank you for taking the time to leave us a review. I am sorry to hear that your item didn't fit correctly.

I hope we can welcome you back again in the future.

Betygsatt 5 av 5 stjärnor

Good company had quite a lot of dresses…

Good company had quite a lot of dresses trousers shirts and tops over last few weeks
Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had a issue with so easy to buy on line materials excellent swift arrival
Would not hesitate to recommend 10/10

1 maj 2026
Betygsatt 5 av 5 stjärnor

Very quick to fulfill order.

Very quick to fulfill order.

7 april 2026
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Lesley, thanks for your kind feedback. I'm glad to learn that you are happy with our service and I hope we can welcome you back again soon!

Betygsatt 5 av 5 stjärnor

I returned item I bought online to this…

I returned item I bought online to this store and staff were very helpful

31 mars 2026
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Morning Linda, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Betygsatt 5 av 5 stjärnor

Slip on and go

I brought one of these dresses from a garden centre years ago and love it. The other day I was thinking that I wanted a dress that I could slip on and go and suddenly thought of the Klass dress that I brought, hence buying two more. Good value for money and can wear them anywhere.

16 mars 2026
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Sheila, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Betygsatt 5 av 5 stjärnor

Easy to order ,arrived very quickly

Easy to order ,arrived very quickly

16 mars 2026
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Patricia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Betygsatt 5 av 5 stjärnor

Beautiful clothes

Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are very good too. Thank you Klass.

11 mars 2026
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Debra, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Betygsatt 5 av 5 stjärnor

First class service

5 januari 2026
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Paul, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Betygsatt 5 av 5 stjärnor

Very fast delivery

Very fast delivery . Coat beautiful very happy with it ..

2 januari 2026
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Annie, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Betygsatt 5 av 5 stjärnor

Really like my tunic top its exactly…

Really like my tunic top its exactly the colour I was looking for. Thank you

9 december 2025
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Patricia, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Betygsatt 3 av 5 stjärnor

Disappointed with customer service

I was sent a code for a 15% discount but it didn’t work. I emailed Klass but got no response so rather disappointed. Jumper I purchased was nice but overpriced so the discount would have been good

31 oktober 2025
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Sue, thank you for taking the time to write a review. I am sorry to hear that the discount you were given didn't work, in future if you have any problems please don't hesitate to call our customer services team on 0333 996 0014 and they will be more than happy to help.

Betygsatt 4 av 5 stjärnor

Very well

Very well. I had difficulty trying to make a returns but a nice young lady called Hayley sorted my problem out,it is very frustrating when not technically good but was very satisfied with the help I was given.

30 oktober 2025
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Janice, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Betygsatt 5 av 5 stjärnor

I have had a bought clothes from Klass…

I have had a bought clothes from Klass before. Been very happy with my clothes I got. Decided to have another look at what was on offer. I fancied a blouse for a change, I bought 4 all together. So comfortable. Material is so soft. Very happy. Price reasonable as well.

7 oktober 2025
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Georgina, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Betygsatt 5 av 5 stjärnor

fitted like a dream

My dress arrived the day after my order! Very impressed. It fitted like a dream. I’m ready for Christmas. Great price too.

13 oktober 2025
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Madeline, thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Betygsatt 5 av 5 stjärnor

Well worth a visit lovely clothing 👍

Excellent service fast delivery too would recommend ⭐️

13 oktober 2025
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Brenda, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Betygsatt 5 av 5 stjärnor

Lovely dress too long

Lovely dress too long
Lovely style and material

12 september 2025
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Anita, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Betygsatt 5 av 5 stjärnor
Logotyp för Klass - Affinity Sterling Mills

Svar från Klass - Affinity Sterling Mills

Good Afternoon Sylvia, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer