Kkbags Omdömen 

193
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Backpack is just what my daughter wanted and was delivered timely. Customer service pretty easy to reach and get back to you. Overall would use again

Betygsatt 1 av 5 stjärnor

Don't put your credit card anywhere near this website- You will get scammed!! I was entering my information with PayPal not even checking out yet when I got an alert from my bank that there were multi... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Update to my previous review. The company was very responsive and we opted to refund our money and forgo the backpack since school had started weeks ago and we ended up busying something in our city.... Se mer

Betygsatt 5 av 5 stjärnor

I absolutely recommend Kkbags for your bag needs. First of all, my son absolutely loves his backpack! It is unique with all of its pockets and compartments- excellent for keeping organized and great f... Se mer

Företagsinformation

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Skrivet av företaget

Made in love and accompany you all through your life.


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4,1

Bra

TrustScore 4 av 5

193 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(193)

5 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

TAKES FOREVER BUT IT DOES COME!

I wrote a previous comment, Buyer beware. Shipping takes forever, but when the bookbag came, it was very nice and my daughter loves it! They got the lunchbox wrong, but I gave to a friend. It took forever but was worth it to my daughter.

19 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a plain backpack for my…

I ordered a plain backpack for my daughter for her birthday and they sent me the wrong bag. The one they sent is for a small child and has a quote about God or something on it. I’ve sent multiple emails and are now offering me a $5 refund. Waste of money and I paid expedited shipping. You shouldn’t do business with this company.

19 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

17 days later

17 days later. Still no backpack. They provided fake tracking and said it was on the way 9/20 . Still nothing

6 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible customer service

Horrible customer service! I ordered a backpack for my daughter.... Paid for expedited delivery! Not only did I have to contact them to find out where the bag was (it was not shipped immediately as promised) but when we finally received it, it lasted less than two weeks before the zippers broke off and was unusable.

I emailed customer service and was asked to send pictures of the faulty bag. After they received the pictures, I was told that they would send me a new bag but I would have to pay them $15 for them to ship it to me! Why would I have to pay for the new bag to be shipped after already paying for expedited shipping on the first bag and that bag fell apart right away!? At this point, I don't even want a new bag from them. I want to be refunded for the first item and the shipping charge! I will NEVER order from KK Bags ever again!

*And please note how KK customer service responds to each of these reviews. The representative tells you to contact him for further assistance but it's all a lie. I am able to share all of my corresponding emails with KK customer service if anyone would like to read. He offers you a replacement if you are willing to pay for shipping again for the new bag-meanwhile most customers don't receive their bag or it breaks right away, like ours did.

28 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not buy from this company

Do not buy from this company. I bought back in July i paid extra shipping to get it here by august. Waited, waited and waited and still nothing in September. I have emailed them multiple times and keep getting the run around. I finally emailed them told them keep the backpack and the money and I will post reviews and scam alert for them.

21 september 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Could you help contact our customer service if you still have't received your order, we will try our best to assist you.

Betygsatt 1 av 5 stjärnor

Don't buy from kkbags!!!!

I ordered my daughters bag and it has not come yet we ordered the bag on the 4th and it's the 11th I don't recommend

11 september 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Could you help contact our customer service if you still have't received your order, we will try our best to assist you.

Betygsatt 5 av 5 stjärnor

Great quality and value

Great quality and value! My daughter loved her new backpack and lunch box set. KKbags was the only place I could find black with daisy print which is what she wanted. Would definitely order from again. Thanks!

10 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would give zero stars

I would give zero stars. I'm currently trying to deal with customer service for a week now with no resolution. They have "ships within 24hours!" On everything. They collected payment in 24 hours but didn't even start processing my order for over 7 days. (I have time stamped recipt) I paid for 7-10 day shipping. So after 17days I contacted them to cancel my order.
At the time I requested the refund it hadnt been shipped yet or left the facility. They messaged me back saying they cannot refund my almost $50 after it had shipped. What? It Hadn't.
Once they got my cancel request they hurried up and shipped it right out! (So they are capable of getting it shipped in 24hours) and then messaged me back saying, sorry it's already shipped. That was super scammy and dishonest.
Within a few more days I had a bag, but not the bag I ordered. sigh... I contacted them again saying it arrived, its the wrong bag, and I need a refund. This is well into 3weeks now. 24 hours my foot. &I paid for 7-10day shipping. That's just a loss. That shipping $ will never be refunded. Not to mention I had to buy another bag bc this one just never came in time.
So now I've spent double. & purchased 2 bags. ( the other bag was not from them) I'm on a budget. The $ for the other bag had to come from grocery $ bc they still had my $45.99 held hostage. I told them they sent the wrong bag. Please refund my $. They said they made a mistake but it's close enough. That its the same bag just the wrong color.. to just keep it and they'll give me $15.
What?? Also it was to come with a pencil case and lunch bag.
It didnt.
I'm still trying to get my $ back as we speak. Almost a month of this nonsense.
Their next solution to avoid giving me the refund I've requested is to tell me to destroy the bag, send pics of it destroyed and they'll send me the correct bag. Again, what?? I don't need it. I had to Hurry and buy another since theirs was so late. Their 3rd offer has been to have me destroy the bag I recieved, (eat the $10 in shipping I guess) and after they get pics of the bag destroyed they'll give me a partial refund of $35.
I fully believe if I did that they would just never send the correct bag. They would never refund the $, and I would have nothing to even return bc they are insisting I destroy it.
This company is insane. I've honestly never dealt with anything this crazy. If I ever get my money back, I'll come back and update. Most likely though, I'm probably just out of $45.99 & almost a month of headache. It would've been less painful just flushing $45 down the toilette.
...& In case you are wondering, no the bag I got wasn't good quality. The material is thin, the bag is small and the print is blotchy/spotty.

31 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Please contact our customer service for further help

Betygsatt 1 av 5 stjärnor

I paid 47.99 for a bookbag set with a…

I paid 47.99 for a bookbag set with a pencil case and lunchbox
I didn’t get the pencil case and lunchbox

29 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Have you received the backpack already? If any help needed, please feel free to contact our customer service.

Betygsatt 1 av 5 stjärnor

Made my order on the 7th it's now the…

Made my order on the 7th it's now the 26th and still my daughter's backpack, pencil box and lunch box hasn't made. Company is a ripe off, still hasn't emailed me back and doesn't have a customer service number, will never order from here again. Taking advantage of parents wanting to see a smile on their kids face. Total B.S

26 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Sorry for the inconvenience, have you received it now? If any help needed, please feel free to contact our customer service.

Betygsatt 1 av 5 stjärnor

it’s on the way!

I was side tracked at how cute the backpack looks in the pictures and didn’t check the reviews. If only I had. I have a 7 year old so disappointed as she is still waiting on her backpack. It has been weeks of waiting.
Buyer Beware! It’s on the way. It’s on the way. My payment was processed immediately!

24 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Sorry for the inconvenience, have you received it now? If any help needed, please feel free to contact our customer service.

Betygsatt 1 av 5 stjärnor

SCAM

I ordered a backpack and lunch bag and it never came in and it’s been weeks since I ordered. The credit card was charged and I need the backpack for back to school. Don’t order here.

23 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Sorry for the inconvenience, have you received it now? If any help needed, please feel free to contact our customer service.

Betygsatt 1 av 5 stjärnor

I brought my grandson a book bag they…

I brought my grandson a book bag they sent the wrong one can not able to find out how to change no number will work text messages don't work I will never order again

22 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Please contact KKbags's customer service, if we indeed sent you the wrong products, we will compensate you, please don't worry.

Betygsatt 1 av 5 stjärnor

The product is horrible

The product is horrible. Customer service is horrible. The company is horrible. Overall all it’s horrible! I will never be ordering from KK bags ever again. If I could I would rate it negative stars I would!

20 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

What trouble you? If any problem, please email our customer service

Betygsatt 1 av 5 stjärnor

I ordered a specific KK bag 3 weeks…

I ordered a specific KK bag 3 weeks. Later I received a Black backpack nothing like the one in the picture that I ordered, I emailed the company and they replied ,oh we were out of that one but you did order this one. (huh?) That made no sense. I'm trying to get my money back and they want me to jump through hoops and said finally well if you insist on returning it it will cost you a lot of money for postage. My reply is you messed up you're paying the postage ! no reply, l would not recommend this company. I do not know how they received any stars. Yes, I did contact customer service and any other email within their company, whoever would listen and that was their reply.

19 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Please contact our customer service if any help needed. We will try our best to help you.

Betygsatt 1 av 5 stjärnor

It’s been a whole week since I’ve order…

It’s been a whole week since I’ve order and I payed for 3-7 day shipping ans yt still has not came. Please do no order from this site. It’s sketchy and a scam! :/

19 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Due to covid-19 and peak season, we are sorry we can't update the tracking details timely, but in fact they are on the way normally, please don't worry. We will inform you if there was something wrong with the package, please kindly note. Please contact our customer service if any help needed.

Betygsatt 1 av 5 stjärnor

I’d give this 0 stars

I’d give this 0 stars! I ordered two bags for $86 and have not received them. I’ve emailed the company and haven’t heard a word back. Such a scam!

18 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Due to covid-19 and peak season, we are sorry we can't update the tracking details timely, but in fact they are on the way normally, please don't worry. We will inform you if there was something wrong with the package, please kindly note. Please contact our customer service if any help needed.

Betygsatt 1 av 5 stjärnor

This is probably the worst place that I…

This is probably the worst place that I have ever ordered from. My mom ordered me a book bag from here so I can use it for school. We ordered it and my mom never got a confirmation email. They took $40 out of my moms account only for the book bag not to come at all. They won’t respond and are rude. Please do not get scammed like we did. DO NOT ORDER FROM THEM! ⚠️

16 augusti 2021
Omdöme utan inbjudan
Logotyp för Kkbags

Svar från Kkbags

Due to covid-19 and peak season, we are sorry we can't update the tracking details timely, but in fact they are on the way normally, please don't worry. We will inform you if there was something wrong with the package, please kindly note. Please contact our customer service if any help needed.

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