Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Se mer
Företaget har svarat
Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Se mer
I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Se mer
Företagsinformation
Skrivet av företaget
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Kontaktuppgifter
Darenth Road, N16, London, Storbritannien
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,2
Bra
232 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Experience In Every Regards
Very good first time experience with this company. Goods arrived the next day, very well packaged. Competitive price and love the crockery.
30 mars 2023
Omdöme utan inbjudan
Svar från Kitchway
Hi Chris,
Thank you so much for your review! We're thrilled to hear that you were happy with the price, delivery, and crockery. We're committed to providing excellent service to all of our customers, and we're grateful for the opportunity to serve you.
We can't wait to have you back again soon! please don't hesitate to get in touch. We're here to help.
Best regards,
Abraham and the team
Great seevice
27 mars 2023
Omdöme utan inbjudan
Svar från Kitchway
Hi Derek,
Thanks very much for taking the time to leave us a review, its very much appreciated.
I look forward to serving you again in the near future.
Abraham & Team
Excellent service and excellent…
Excellent service and excellent product, slight issue with delivery but was sorted very quickly by customer service. Highly recommended
21 februari 2023
Svar från Kitchway
Hi Darren,
Thanks very much for taking the time to leave us a review, it's very much appreciated.
I am happy that we manged to sort your delivery issue quiclky and look forward to serving you again in the near future.
Abraham & Team
Have purchased a few times
Have purchased a few times, always straightforward
20 februari 2023
Omdöme utan inbjudan
Svar från Kitchway
Hi Christo,
Thanks very much for taking the time to leave us a review, its very much appreciated.
I look forward to serving you again in the near future.
Abraham & Team
Kitchway have amazing customer service…
Kitchway have amazing customer service and always go above and beyond to help. They are our go to supplier for all our equipment as they beat the competition hands down on customer service and price. Even if they don’t have what we want they will try and source it or find a better alternative. Definitely deserve 6 stars
3 februari 2023
Svar från Kitchway
Hi Kayes,
Thanks very much for taking the time to leave us a review, it's greatly appreciated.
I look forward to serve you again in the near future.
Abraham & Team
Efficient service and quick delivery
3 februari 2023
Svar från Kitchway
Hi Christine,
Thanks very much for taking the time to leave us a review, I am happy to hear that you service to be efficient.
I look forward to serve you again in the near future.
Abraham & Team
Highly recommend Kitchway! Wonderful company.
Absolutely wonderful company with which to deal. A diverse range of products at very competitive prices! Placed orders in October 2022 and November 2022 which arrived safely, in robust packaging to an overseas address. Very impressed and highly recommend.
26 oktober 2022
Omdöme utan inbjudan
Svar från Kitchway
Hi Julie,
Thank you for your 5-star feedback!
We're so glad to hear that you had a positive experience with us. We're proud to offer a diverse range of products at competitive prices and are thrilled that your orders arrived safely across the pond.
Thank you for choosing us as your supplier! and looking forward to serving you again in the near future.
Abraham & Team
Great service, speedy delivery
Great communication with Abraham, great customer service and speedy next day delivery
3 februari 2023
Omdöme utan inbjudan
Svar från Kitchway
Hi Elaine,
Thank you for your kind words! I am glad to hear that you had a great experience with us. We strive to provide excellent communication and customer service to all of our customers, and it sounds like we were able to do just that for you.
I am happy to hear that your delivery was speedy and arrived the next day.
I appreciate your support and hope to continue providing you with top-notch service in the future.
Abraham & Team
Still have received an item I ordered…
Still have received an item I ordered three weeks ago and no communication from the company
16 januari 2023
Svar från Kitchway
Dear Laurie,
Thank you for taking the time to review with Kitchway.
I apologise for the inconvenience you've experienced with your order, this is not the experience we wish for you to have received.
I can see that the first part of your order was delivered on time, it's the second item which is a made-to-order item with a longer lead time that was delayed.
I can see from the tracking that it was collected on the 25th, but was further delayed by the courier, Unfortunately, we do rely on a third-party courier to deliver our goods, who seem to have let us down on this occasion.
I do apologise for not getting the tracking details over. I sent you an email earlier today, and I'm here to assist in any way I can.
Please accept my apologies for any inconvenience.
Best regards,
Abraham
Svar från Kitchway
Hi Shagufta,
Thank you very much for taking the time to leave a a review, I am glad to hear that you we're happy with our service, very best of luck with all you do.
I look forward to serving you again.
Abraham & Team
Superb in every way
13 januari 2023
Svar från Kitchway
Hi Susan,
Thank you very much for taking the time to leave us a a review, I am glad to hear that you found our service to Superb that's what we're aiming for.
I look forward to serving you again.
Abraham & Team
incredible communication and help from…
incredible communication and help from the managing director himself, Very impressed
10 januari 2023
Omdöme utan inbjudan
Svar från Kitchway
Hi Andrew,
Thank you for the positive feedback about our communication and assistance, I am glad to hear that you were impressed with your experience, and look forward to serving you again.
Abraham
All the best
Abraham
Fast service & Great product
Great product, arrived within the estimated timeframe with no customs hassle to worry about (goods going to Northern Ireland)
16 december 2022
Svar från Kitchway
Hi Albert,
Thanks very much for taking the time to leave a review, I'm glad to hear that your happy with the products ordered and that it has been delivered on time and with no hassle
We look forward to serving you again soon.
Abraham & Team
Exceptional
Exceptional, Customer Service, excellent communication and order delivered the next day.
7 december 2022
Svar från Kitchway
Hi Mendy,
Thanks very much for taking the time to leave a review, it's very much appreciated, superb communication and next-day delivery are the things we're most proud of.
We look forward to serving you again soon.
Abraham & Team
Excellent company to buy from
Excellent company to buy from, easy to use website and very good communication, our order arrived within 24 hours, well packed, would definitely be back, thanks very much.
23 november 2022
Svar från Kitchway
Hi,
Thanks very much for taking the time to leave a review, it's very much appreciated.
We look forward to serving you again soon.
Abraham & Team
Good cutlery.
Cutlery was good and delivery was fast. Unhappy about the amount of emails I kept receiving, despite never subscribing
23 november 2022
Svar från Kitchway
Hi Nigel
Thanks for taking the time to leave a review.
I'm glad that you are happy with the cutlery and the delivery, apologise again for the issue with the emails, this has now been sorted out and should not happen again.
Kind regards
Abraham & Team
Quick delivery
They delivered quickly, all came in good state, will use them again.
2 november 2022
Omdöme utan inbjudan
Svar från Kitchway
Hi Daniel,
Thanks very much for taking your time to leave a review, it's very much appreciated.
We look forward to serving you again soon.
Abraham & Team
Svar från Kitchway
Hi Chris,
Thanks very much for taking the time to leave us a review, it's very much appreciated.
We look forward to serving you again soon.
Abraham & Team
No product received and no communication (except review requests)
No product received. Not able to communicate via any channel and they have now gone on holiday for almost two weeks.
Yet this is the 4th time I have been emailed to rate and review them, despite no answers to emails, voicemails and most importantly no product delivered.
The delivery was booked with DPD but they are also awaiting the product. Don't order if you value communication and actually receiving what you paid for.
27 september 2022
Svar från Kitchway
Hi Tom,
Thanks for taking the time to leave a review, I apologise for the delay you had with your order.
I am sorry to hear that your order has not been dispatched yet, after checking this through I see that the label was created on time, but mistakenly it was not sent across to the warehouse, something that should not have happened.
I have tried to give you a ring twice, but could not get through, I can see that this has now been delivered
Let me know if there is anything else I can help with.
Kind regards
Abraham
Top customer service
I needed advice on finding crockery that my 90-year-old aunt had admired in a restaurant. Abraham was extremely patient with a new domestic purchaser and eventually we found the right design and colour. It arrived perfectly packaged and ahead of schedule. Top marks.
29 september 2022
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