Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Se mer
Företaget har svarat
Customer Service very good Service very good Pricing reasonable delivery I would expect a bit quicker that is me I like next day deliveries or 2 days if possible as I am last minute person... Se mer
I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Se mer
Företagsinformation
Skrivet av företaget
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Kontaktuppgifter
Darenth Road, N16, London, Storbritannien
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,2
Bra
232 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 63 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Took so long to get products from you
21 juli 2024
Received the plates quickly and in good…
Received the plates quickly and in good condition. All good, thanks,
16 juli 2024
Omdöme utan inbjudan
Item delivered as described 👍
14 juni 2024
Svar från Kitchway
Thanks very much, Mrs Sanger, for taking the time to leave us a review. We're glad to hear that, and we look forward to serving you again.
Abraham
Missing details in description
In your description there isn’t no mention of the size of this lids.
There are smaller even though my pots capacity is 4kg
3 juni 2024
Svar från Kitchway
Hi Alex,
Thank you for your review. I apologize for the inconvenience you have experienced with the lids.
I understand from your feedback that the size information for the lids was not clear. While the description mentions the pot capacity for which these lids are intended, it appears this was not sufficient to ensure a perfect fit for all users.
To avoid such issues in the future, I will ensure that the size information is made more apparent in our product descriptions.
I will contact you directly to discuss how we can resolve this matter for you now.
Kind regards,
Abraham
Have not received order and when I have…
Have not received order and when I have tried to get an answer I have not had any explanation. Very poor communication.
7 juni 2024
Svar från Kitchway
Hi Paul,
Thanks for taking the time to leave a review. I can see that we have been actively responding to your enquiry about where your order is. The tracking states that it was delivered a day after it was dispatched, so I find this review to be inaccurate.
If there is anything we can help, do reach out,
Abraham
Great company - highly recommend
Saw the crockery in a restaurant and source it back to Kitchen way, really please with it. Customer service and delivery were excellent, I will be back to complete the set.
3 maj 2024
Good communication
1 maj 2024
Product is good delivery is terrible
Product is good, website is ok. Delivery……. Absolutely atrocious. £15 delivery for a rolling pin, to an address on the mainland. Could have been sent Royal Mail. Won’t ever be using their company again.
19 april 2024
I haven’t received the product
I haven’t received the product. Or anything to say it’s even been dispatched but now you keep emailing me telling me I’ve got it and asking how happy I am
16 april 2024
Beautiful dinner plates
Such a treat to receive these dinner plates and we will really enjoy using them. Stylish and shimmery. Packaged securely and very quick delivery.
1 april 2024
Svar från Kitchway
Hi Diana,
Thanks very much for taking the time to leave us a review; it's very much appreciated.
I am glad to hear that you enjoy and love the plates,
I look forward to serving you again,
Abraham & Team
Svar från Kitchway
Hi Sarah,
Thanks very much for taking the time to leave us a review; it's very much appreciated.
I look forward to serving you again,
Abraham & Team
Excellent service and product
I needed some 25mm dinner plates to fit the dishwasher and this company were able to supply them.
There was a wait for stock to arrive but we were communicating. Once the stock arrived I received the plates in three days.
Very p!eased with the service.
11 april 2024
Omdöme utan inbjudan
Svar från Kitchway
Hi Jackie,
Thanks very much for your detailed and kind review. Communion is at the core of what we do.
I look forward to serving you again,
Abraham & Team
Great company to deal with
Easy company to deal with and they offered fast delivery and good customer service
10 april 2024
Omdöme utan inbjudan
Svar från Kitchway
Hi Nicola,
Thanks very much for taking the time to leave us a detailed review; it's very much appreciated.
I look forward to serving you again,
Abraham & Team
keep you hanging
I placed an order on the 1st April at 2:39am and says next day delivery, but guess what, I have not received it yet. Although trying to contact them through every channel (email, calling their number, messaging them on shop app) nothing.
I’m still in the middle of the problem, let’s hope they answer and I’ll update you
1 april 2024
Omdöme utan inbjudan
Svar från Kitchway
Hi Mo,
Thanks for taking the time to leave a review. Upon checking, I can't see any order for the name of Mo Ismail, but I can see that we have responded to all enquiries through chat and email. We had an issue with our line earlier today.
I would happily look into this if you could get back to me with some info.
Kind regards
Ab
Svar från Kitchway
Hi Denise,
Thank you very much for your 5-star review. We are glad to hear that you love the cups and the saucers. We appreciate it and look forward to serving you again.
Kind regards
Abraham & Team
Svar från Kitchway
Hi Gary,
Thank you very much for your 5-star review. We are glad to hear that you love the bowls. We appreciate it and look forward to serving you again.
Kind regards
Abraham & Team
Great company
Great company, very helpful team when you have a question and they will do their best to assist you. My go to company for glassware - their prices are very competitive and delivery is swift.
20 februari 2024
Svar från Kitchway
Hi Sally,
Thank you very much for leaving a 5-star review. We appreciate your support and wish you the best with your cello drinks. We hope to see you again soon.
Best regards,
Abraham and the Team
Happiness
Delivery on time + product quality high + no specification surprises = happiness
19 februari 2024
Svar från Kitchway
Hi Colin,
Thank you very much for your 5-star review; glad we could tick all the boxes, we appreciate it and look forward to serving you again.
Kind regards
Abraham & Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.