I had a subscription order that was very late due to an issue with Evri. I called K&K telephone line and left a message. They called back within the hour and then dealt with it immediately. New nappie... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been using Kit and Kin for a couple of years now, every product I've bought does exactly what it says on the tin, without covering every surface in toxic chemicals and filling the house with into... Se mer
Företaget har svarat
I ordered a batch of Lavender & Sandalwood and a batch of fragrence free. Unfortunately delivery was delayed, not Kit & Kin’s actions but Evri. As well as a late delivery, when it finally arrived the... Se mer
Företaget har svarat
Having been a lifelong purchaser of another long standing brand of dishwasher tabs, I decided to try Kit & Kin a few months ago and have not been disappointed! They leave my dishes clean without that... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Kit & Kin offers families a range of safe, eco-friendly and affordable products that are better for you and better for the environment.
Kontaktuppgifter
22 Wycombe End, HP9 1NB, Beaconsfield, Storbritannien
- 0208 075 6678
- chat@kitandkin.com
- kitandkin.com
4,3
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just prefer bio degradable products to…
Just prefer bio degradable products to minimise plastic waste.
11 augusti 2026
Svar från Kit & Kin
Hi Scott,
Thank you so much for your lovely feedback! 💚
We’re so happy to hear that you’re enjoying our products and that our focus on reducing plastic waste is important to you too.
Thank you for choosing Kit & Kin and for taking the time to share your kind words with us. We truly appreciate your support.
Fiorela💚
Absolutely love Kit & Kin
Absolutely love Kit & Kin products for all around our home, their washing up liquid is the only one I will buy and their floor cleaner smells amazing as do all their products
13 augusti 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi there,
Thank you so much for your lovely review! 💚 We’re absolutely delighted to hear how much you’re enjoying our products throughout your home. It’s especially wonderful to know that our washing up liquid has become your go-to, and we’re so pleased you’re loving the smell of the floor cleaner too!
Thank you for your continued support of Kit & Kin, it really means so much to us 😊
Jade
Great products
30 mars 2026
Svar från Kit & Kin
Hi Sally,
Thank you so much for your lovely feedback! 💚
We’re so happy to hear that you’re enjoying our products.
Thank you for choosing Kit & Kin and for taking the time to share your kind words with us. We truly appreciate your support. 🌿
Carmen
For the price these nappies cost the…
For the price these nappies cost the quality wasn’t the best.
9 augusti 2026
Svar från Kit & Kin
Hi Chelsea,
Thank you for taking the time to share your feedback. We’re sorry to hear that our nappies didn’t meet your expectations, especially when it comes to value for money.
We put a lot of care into creating nappies that are gentle on little ones’ skin and kinder to the planet. They are dermatologist approved, hypoallergenic, made with plant-based materials, and designed with absorbency features to help keep babies comfortable and dry.
We’re always grateful for feedback as it helps us continue to improve. We’d love the opportunity to understand more about your experience and see how we can help. Please feel free to email us at chat@kitandkin.com, and we’ll be happy to assist.
Thank you again for sharing your thoughts. 💚
Carmen
Fantastic products
Fantastic products. Was sceptical that the dishwasher tablets wouldn’t be as strong but they are just as good. Really happy.
2 augusti 2026
Svar från Kit & Kin
Hi Cara,
Thank you so much for your fantastic review! 💚 We’re so pleased to hear our dishwasher tablets have exceeded your expectations.
Thank you for choosing Kit & Kin and for your support! 😊
Jade
Svar från Kit & Kin
Hi Firuza,
We are very sorry to hear that you have been disappointed with your purchase. This is certainly not the experience we want our customers to have.
We have been unable to locate any previous correspondence from you regarding this issue, so we have sent you a separate email today. We would appreciate it if you could respond at your convenience so that we can look into this for you and work towards a resolution.
We look forward to hearing from you.💚
Carmen
Great products very easy to order and a…
Great products very easy to order and a quick delivery.
3 augusti 2026
Svar från Kit & Kin
Hi Stephen,
Thank you so much for your lovely review! 💚
We’re delighted to hear that you’re enjoying our products and found the ordering process easy. It’s also great to know your delivery arrived quickly.
Thank you for choosing Kit & Kin and for your continued support. We really appreciate it! 🌿
Carmen
Svar från Kit & Kin
Hi Alina,
Thank you so much for your lovely review! 💚
We’re so pleased to hear that you received such great service from us. Thank you for taking the time to share your experience and for choosing Kit & Kin, we really appreciate your support! 😊✨
Fiorela
Was looking for a lavender based…
Was looking for a lavender based natural washing liquid and found just the thing on Kith and Kin site. Decided to give it a try and am really pleased! It smells gorgeous (no chemically nastiness!) and works a treat. I washed my bedding and all my woollens in the hope of deterring any clothes moths with the lavender scent - which is gentle but long lasting. Will definitely be buying again xxx
15 juli 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Karin,
Thank you so much for your lovely review! 💚
We’re so pleased to hear that you’re loving our lavender laundry liquid and that both the scent and results have been such a hit! It’s wonderful to know you’ve found just what you were looking for, especially something gentle and naturally fragranced for your bedding and woollens.
Thank you for taking the time to share your experience and for choosing Kit & Kin. We really appreciate your support and can’t wait to welcome you back! ✨
Fiorela 💚
Prompt delivery
Prompt delivery. Product seems good. Only tried the toilet cleaner so far. Haven't used the laundry liquid yet. Like the ethos of the company supporting rainforests etc., and being able to return the pouches.
26 juli 2026
Svar från Kit & Kin
Hi Penny,
Thank you so much for your lovely review! 💚 We’re so pleased to hear you’re enjoying the toilet cleaner and that your order arrived promptly. It’s also wonderful to know that our commitment to protecting rainforests is important to you. We hope you enjoy trying the laundry liquid too! 🌿
Thank you for choosing Kit & Kin! 💚
Carmen
Order Not Received
I placed my order on 29th July and I am still waiting for it. Evri confirmed they had it on 30th but I've heard nothing since. Contacted Customer Services 3 days ago and still waiting for a response. I have ordered before and like the products so this is disappointing
30 juli 2026
Svar från Kit & Kin
Hello Suzanne,
we are very sorry to hear about your experience on this occasion. We are currently experiencing higher level of delayed orders due to the ongoing heatwave in the UK. We do advise our customers about it on our autoreply email and want to assure you that our team is working really hard to get back to each customer as soon as possible. We also promise that one of our team will be in touch with you shortly to make things right for you. Once again, we apologise for the inconvenience caused.
Marta 💚
Svar från Kit & Kin
Hello ST,
thank you so much for taking your time and sharing your review with us. We could not be happier to hear that our services, products and delivery is working so well for you! 💚
Marta 💚
Svar från Kit & Kin
Hi Susan,
Thank you so much for your wonderful review! 💚
We’re so happy to hear that you’re enjoying our products and have had such a positive experience with our service too. It really means a lot to the whole team!
Thank you for choosing Kit & Kin and for taking the time to share your lovely feedback with us. ✨😊
Fiorela
Excellent customer service and I love…
Excellent customer service and I love all their products!
10 augusti 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hi Sarah,
Thank you so much for your lovely review!💚
We’re absolutely delighted to hear that you’ve had such a great experience with our team and, even better, that you’re loving our products too!
It really means so much to us to receive such kind feedback. Thank you for choosing Kit & Kin and for taking the time to share the love! ✨😊
Fiorela
I have not received my item yet
I have not received my item yet. I sent a query and not heard back.
Not impressed that I paid so much for delivery
31 juli 2026
Svar från Kit & Kin
Hello Safina,
thank you so much for sharing your feedback with us 💚
We are very sorry to hear that our delivery has not reached you and that no one has been in touch with you yet 💚
We are currently experiencing higher than usual level of queries due to ongoing heatwave. We do advise our customers about it, and our response time on our autoreply email. Please rest assured that one of our support team will be in touch with you shortly, so we can make things right for you as soon as possible. Once again we are truly sorry for your experience.
Marta 💚
I’ve been waiting for the express…
I’ve been waiting for the express delivery for 9 days now
Thank you – we’ll probably stop needing nappies soon, and will have to move on to a different size
29 juli 2026
Svar från Kit & Kin
Hello Lolita,
we are very sorry to hear that our parcel has not reached you and for letting us here. We have looked through our inbox and cannot see any previous messages from you, so we want to reassure you that one of our team will be in touch with you shortly so we can make this better for you and your little one. Again we apologise for your experience 💚
Marta 💚
Good products
Good products, no nasty chemicals or hormone disruptors. Only thing letting this company down is the cost for delivery... It's dearer than some of the actual products which put me off buying from them again.
24 mars 2026
Svar från Kit & Kin
Hello Miss Gerhan,
Thank you so much for taking the time to leave us a review 💚
We're delighted to hear that you're happy with our products and appreciate your kind words about our carefully considered ingredients.
We're sorry to hear that you feel our delivery costs are a little high. We work hard to keep our shipping charges as low as possible, whilst ensuring that orders arrive safely and reliably.
We do offer free delivery on orders over £40, as well as free delivery on all subscription orders, which we hope makes it a little easier to stock up on your Kit & Kin favourites.
Thank you again for your honest feedback and for supporting Kit & Kin. We really appreciate it!
Aleksandra
Svar från Kit & Kin
Hi Robert,
Thank you so much for your lovely review! 💚
We're delighted to hear you're enjoying our products, especially our dishwasher tablets. It's wonderful to know they're working so well for you.
Thank you for taking the time to share your experience and for choosing Kit & Kin. We really appreciate your support! 😊
Carmen
So much better than I thought
So much better than I thought! I bought the hand wash, surface spray, toilet gel, dishwasher tablets and washing up liquid and I am pleasantly surprised and will definitely re-purchase!
27 juli 2026
Svar från Kit & Kin
Hello Danielle,
Thank you so much for your lovely review! 💚
We're thrilled to hear that our products exceeded your expectations. It's wonderful to know you're enjoying the Hand Wash, All-Purpose Cleaner, Toilet Gel, Dishwasher Tablets and Washing Up Liquid, and that you've had such a positive experience with them all.
Thank you for giving Kit & Kin a try. It means so much to hear that you'll be purchasing from us again 💚
Aleksandra
Quick delivery
Quick delivery. I have used the washing up liquid and the laundry liquid from this company and am very happy with both. Natural non toxic ingredients and superior results.
1 augusti 2026
Omdöme utan inbjudan
Svar från Kit & Kin
Hello Eleanor,
Thank you so much for taking the time to leave us a review! 💚
We're so pleased to hear that you're happy with both our Washing Up Liquid and Laundry Liquid. It's wonderful to know that you're enjoying the combination of natural, non-toxic ingredients and effective cleaning results, exactly what we strive to achieve.
Thank you for your support, and we hope you continue to enjoy our products 💚
Aleksandra
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.