Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

My items haven’t arrived 2 weeks after ordering. No response to my email requests for updates or phone. Phone contact number on website takes you through to a mobile without a kitroom message so it fe... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My order arrived this morning and I'm delighted with it. Everything was very easy and straightforward in my dealings with Kit-room.co.uk. It's my first order. I had been a little concerned when I didn... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Emailed the company about a slight delay in receiving my order. Email was returned almost immediately explaining they were waiting on a delivery and my order would be dispatched shortly. My order was... Se mer

Betygsatt 5 av 5 stjärnor

We ordered the footless sock sleeves, item arrived really quickly and I am impressed with the quality. Can’t comment on durability as they are for a present and haven’t been worn yet. Once worn, I’m s... Se mer

Företagsinformation

  1. Sportaffär

Skrivet av företaget

KitRoom your one stop shop for all of your new sports equipment and training aids. Click here for the latest Football, GAA, Golf & other sporting equipment.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

184 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

First class service

I have used Kitroom quite a lot and have always found their service to be first class. Everything always arrives in the time frame given when ordering and is very good quality.we received two football kits recently and have no complaints at all.

29 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Football sock sleeves

We ordered the footless sock sleeves, item arrived really quickly and I am impressed with the quality. Can’t comment on durability as they are for a present and haven’t been worn yet. Once worn, I’m sure we will be ordering different colours

26 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

SwimTech Poncho

Recently Purchased a SwimTech microfibre poncho. Item arrived within stated time. Very happy with purchase and service provided. Would buy from KitRoom again.

30 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service, my purchases arrived within 2 days of me ordering them. They are great quality. I will definitely be ordering from the kit-room again! 👌

21 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We have still not received our items…

We have still not received our items and have no idea when it will arrive. Really disappointed as it was for my son's 50 th birthday.

27 juli 2023
Omdöme utan inbjudan
Logotyp för KitRoom

Svar från KitRoom

Hi Andrea

Thank you for your feedback and for bringing this to our attention. I understand your frustration and disappointment, especially considering that the order was intended for a significant occasion, your son's 50th birthday.

We deeply apologise for the inconvenience you've experienced due to the delay in delivery. As explained in a previous email there was an unfortunate oversight from Parcelforce which led to the initial delay. I would like to assure you that we took your concerns seriously and acted promptly to rectify the situation.

Upon your feedback, we dispatched your order first thing on Monday and, upon checking the delivery status today (2nd August), we confirmed that your package was successfully delivered this morning. As it seems, due to your absence, it was received by a neighbour.

While we are relieved that your order has reached your vicinity, we understand that the experience didn't meet your expectations, and for that, we are truly sorry.

We take your feedback to heart as we strive to improve our services. Should you have any further concerns or if there is anything more we can assist you with, please do not hesitate to get in touch.

Again, we appreciate your patience and understanding in this matter, and we sincerely apologise for any distress caused.

Sean

Betygsatt 5 av 5 stjärnor

Came across kitroom when searching for…

Came across kitroom when searching for a macron t shirt ,and I'm so pleased I found it ,great price for the items I was looking for and the delivery was quicker than I expected,I I will definitely shop again with them

20 juli 2023
Omdöme utan inbjudan
Logotyp för KitRoom

Svar från KitRoom

Hi John,

We can't thank you enough for this wonderful 5-star review. We're thrilled to hear that you had such a positive experience with our store and found the Macron T-shirt you were looking for. It is our primary aim to provide quality items at great prices, so your feedback validates our efforts.

Your comments about the delivery speed are especially appreciated. We understand that getting purchases on time is essential to our customers, so we always strive to meet and exceed delivery expectations.

We're grateful for customers like you, and we're looking forward to serving you again. In the meantime, don't hesitate to reach out if you have any other needs or queries. We're always here to help.

Thank you once again, John, for choosing Kitroom and sharing your experience. We value your business and appreciate your support.

Best regards,

Sean

Betygsatt 5 av 5 stjärnor

Fast

Ordered gloves. They came the next day. Packaged well. Fast and secure

12 juli 2023
Omdöme utan inbjudan
Logotyp för KitRoom

Svar från KitRoom

Dear Tommy,

We're delighted to hear that you had a positive experience shopping with us, and that your gloves arrived quickly and securely. We strive to provide our customers with top-notch service, and your feedback is an essential part of that process.

Your satisfaction is our top priority. We hope you're enjoying your new gloves and that they're serving you well on the field!

We appreciate your five-star review on Trustpilot and your support for our business. It's customers like you who make what we do worthwhile.

Looking forward to serving you again in the future, Tommy. If you ever need assistance with anything else, don't hesitate to reach out to us.

Sean

Betygsatt 5 av 5 stjärnor

Ordered sock sleeves for kids

Ordered sock sleeves for kids , fantastic quality , very quick delivery.

I did have to send my first order back just due to being too small, only gripe is it’s not free returns you have to pay but apart from
That can’t fault what I got .

3 juli 2023
Omdöme utan inbjudan
Logotyp för KitRoom

Svar från KitRoom

Hi Clare

Thank you so much for leaving us a 5-star review. We are thrilled to know that you found the quality of our sock sleeves fantastic and appreciated our quick delivery.

We truly understand that finding the perfect fit can sometimes be a challenge, especially when shopping online for kids. I'm sorry to hear that your first order didn't quite work out in terms of size. We appreciate your understanding and patience in this matter.

Your feedback regarding our returns policy has been duly noted. We always strive to improve our services, and we will certainly take your feedback into account as we review our policies and procedures.

Apart from this, we're delighted that you're satisfied with your purchase, and we hope to serve you again soon. Don't hesitate to reach out if you have any more needs or queries.

Thank you again for choosing us and sharing your experience. We appreciate your business and support.

Sean

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer