My items haven’t arrived 2 weeks after ordering. No response to my email requests for updates or phone. Phone contact number on website takes you through to a mobile without a kitroom message so it fe... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My order arrived this morning and I'm delighted with it. Everything was very easy and straightforward in my dealings with Kit-room.co.uk. It's my first order. I had been a little concerned when I didn... Se mer
Företaget har svarat
Emailed the company about a slight delay in receiving my order. Email was returned almost immediately explaining they were waiting on a delivery and my order would be dispatched shortly. My order was... Se mer
We ordered the footless sock sleeves, item arrived really quickly and I am impressed with the quality. Can’t comment on durability as they are for a present and haven’t been worn yet. Once worn, I’m s... Se mer
Företagsinformation
Skrivet av företaget
KitRoom your one stop shop for all of your new sports equipment and training aids. Click here for the latest Football, GAA, Golf & other sporting equipment.
Kontaktuppgifter
1 Kilmore Road, Crossgar, BT30 9HJ, Crossgar, Storbritannien
- 02844260094
- info@kit-room.co.uk
- kit-room.co.uk
4,5
Utmärkt
184 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly recommended
Very quick response, good choice of design and quick turnaround for delivery. Great!
27 mars 2026
Top service
Top service ! Rachel is amazing all kit came before expected. Thanks again kitroom
27 februari 2026
delivery on time of the item i ordered
26 september 2025
My son got his new club gear as a…
My son got his new club gear as a present for Christmas and woke up on Christmas morning with a big grin on his face. The products are great and the customer service we received was very quick and helpful. Highly recommend.
5 december 2025
I was well happy with kit room
I was well happy with kit room
. From when I placed the order to when it was delivered .
Emailed to say order on way with its tracking number as well 😀
26 november 2025
Good products and Communication
Good quality products and good communication when one item missing. When identified this nite was received in a few days. Excellent.
7 januari 2026
Website is easy to use
Website is easy to use, ordering very simple.
Item was as described and good quality.
30 oktober 2025
Efficient service 1st time I had bought…
Efficient service 1st time I had bought something from these & helpful with any of the questions I had on the product
22 oktober 2025
From my order to my delivery there were…
From my order to my delivery there were no problems.
Derek (Referee)
24 oktober 2025
Good service and product but I ordered…
Good service and product but I ordered personalisation which didn’t happen hence the 3 star review as I didn’t get what I paid for. Refund was managed quickly and efficiently.
23 oktober 2025
Top Company
Have used KitRoom a few times now. First time was for some balls and stuff. Second time a custom kit and third time just some basic gear. Great service, quick shipping. Highly recommend
23 september 2025
Had an issue with my first order but…
Had an issue with my first order but the customer service and speed it was resolved was fantastic, would highly recommend!
29 september 2025
Poor service and quality
Unfortunately I have to leave a one star review.
We placed an order for our sons training kit and the website states order with personalisation take around 20 working days. Order placed on 28th August and kit not received until 14th October. Sent a couple of emails chasing our order only to receive slow replies, and be met with excuses of it’s a busy period for us, we’re a new company starting out, didn’t have enough embroidery machines/machinists.
Whilst this may be the case, managing customers expectations around delivery times and updating the website to reflect this may be a good place to begin.
Unfortunately when our kit arrived the embroidery of my son’s initials was misaligned and doesn’t look professional. Also as the training kit was purchased as a bundle (t-shirt, shorts and socks) it wasn’t made clear that personalisation was only on the t-shirt and not shorts as well. So I’m now left with the options of putting up with poor t-shirt embroidery, or trying to have it rectified and receive a new training top in who knows what time frame.
Very disappointing overall.
28 augusti 2025
I ordered over 7 weeks ago and still…
I ordered over 7 weeks ago and still haven't got my order or any update on when it will be delivered despite numerous emails. Customer service has just said it's a busy period. Very poor!
24 augusti 2025
Worst experience ive ever had with a…
Worst experience ive ever had with a company, its been 6 weeks and im still waiting for items to dispatch, their email replies either were rude or they just dont reply for a week, couldn't rate a company any lower, abysmal
28 augusti 2025
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