Kisscars Omdömen 

169
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Here is an honest review of Kiss Cars in Fareham. James, Lewis, Marcus, Ian and Lucie, Thank-You for getting me into my new Vauxhall, your service and professionalism is truly outstanding and unma... Se mer

Betygsatt 5 av 5 stjärnor

Change of car (like me) or a First time buyer definitely Kiss cars will walk you through the entire process and make it look seamless. The fear of facebook car dealership but yet i messaged Dave of Ki... Se mer

Betygsatt 5 av 5 stjärnor

A big Thank-You to James, Lewis and Tristram at Kiss Cars, I am, without a doubt very happy with the level of service I received yesterday,(10/08/2024) at Kiss Cars, I have now brought four vehicle... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great experience buying a car from Marcus at Kiss Cars today. Was able to answer all questions and provide full car information to give me confidence in my purchase. Marcus was really friendly and... Se mer

Företagsinformation

  1. Bilhandlare

Skrivet av företaget

Here at Kiss Cars we provide a stress free car buying experience. We take great pride in our customer's experiance with us. We love nothing better than seeing the same customer come back to us again for their next upgrade


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

169 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(169)

60 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Buyer Beware

Bought a car- lots wrong with it. No log book.

29 april 2024
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Hi, Sorry you have experience this. It looks like the car was purchased over a year ago, please email us at aftercare@kisscars.co.uk for us to assist. Kind regards, Management

Betygsatt 5 av 5 stjärnor

Exceptional Service Yet Again!

James, Lewis, and the team were incredibly helpful in trading my old car (which I also purchased through Kiss Cars) for my new one. The whole process was seamless, and their customer service was outstanding. I wouldn't go anywhere else for a used car—highly recommend! Thank you!

25 mars 2025
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Thank you for buying your second car with us L) glad your happy

Betygsatt 5 av 5 stjärnor

Great outcome!

Bought a car from them and couldn’t be happier! The guys were helpful and made sure I got exactly what I wanted, the car drives lovely and got no problems with it❤️

27 mars 2025
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Thank you for your business

Betygsatt 5 av 5 stjärnor

I bought a beautiful car kia rio 2015…

I bought a beautiful car kia rio 2015 ,on 2 March 2025 and drives really well the staff are kind and supportive , i did have a small problem with the air con,
and it was fixed asap ,very happy with the service, and I would definitely recommend kiss cars to friends and family, thank you

2 mars 2025
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Thank you for your business and yes we are allways happy to help, glad we got it sorted quickly for you !!

Betygsatt 5 av 5 stjärnor

Great experience from start to finish

Great experience from start to finish. I needed a larger car but wasn't sure what I wanted . It turned out after looking at several the vw passat with full leather and automatic was a pleasure to drive ..thanks guys .

26 mars 2025
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Thank you for your review and happy to be of service

Betygsatt 5 av 5 stjärnor

Purchasing review

Staff are super relatable and very real. Made me feel so welcome unlike any other corporate dealership. Very knowledgeable which made my job in finding a new car that was perfect for my needs. Love the staff there and would go back for my next car. Would highly recommend to anyone.

24 mars 2025
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Thank you for your review and happy to be of service

Betygsatt 5 av 5 stjärnor

bought a bmw from kiss cars and have…

bought a bmw from kiss cars and have reignited my love for driving, my life was hell with my old Audi in a garage every 5 minutes, never imagined i would be driving a very low mileage high performance vehicle, but james and the team made my boyhood dream a reality 🫶 love you guys thank you 🚘🚘💙

14 augusti 2024
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Thank you for your review and happy to be of service

Betygsatt 5 av 5 stjärnor

Bought many cars over the years from…

Bought many cars over the years from these guys never had any issues and now bought my first motorbike Kawasaki Z900 and once again the experience and customer service was just beyond amazing thank you again for the brilliant service guys will definitely be back again soon

26 mars 2025
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Thank you for your review and happy to be of service

Betygsatt 1 av 5 stjärnor

Beware and be very careful with what you are buying and who you are dealing with here…

Beware, buying a car from here is the Russian roulette of all car sales.
I purchased a car. After I had paid in full they were to service it, put a new MOT on it and valet it before delivering it to my home address 100 miles away.
After they took my money and transferred the V5 they drove my new car 73 miles without my permission or knowledge until I saw it on the MOT. They said they put new rear brakes and did an oil change, they even did an invoice for these things. I immediately took it to MINI/BMW after it arrived and also had a print out of the history and key reads which confirmed that BMW in fact fitted those rear brake pads in July 2024 800 miles previously and a video to show 20% wear whichon them.
The vehicle also needed an OIL CHANGE which was all confirmed by video and in writing by them.
Kiss cars or FVRS their service centre did NOT service my car, they fabricated the service record and invoice to which I have concrete evidence.
The car was delivered here with two dents in the rear wing which weren’t present when I bought it.
It had not been valeted.
I had been sold the car being told it would arrive fully fuelled up, it arrived almost empty.
I was told the tyres were all good.
They delivered it with a chunk out of a front tyre which was an advisory on the MOT, two dents and a fabricated service and invoice.
I rung Dave Breen one of the owners who told me to put this all in writing. I did. I was called by James Witham the other owner, I recorded the call. He immediately asked if I was mentally capable of buying a car and if I needed power of attorney, he went I to say he wouldn’t do a single thing to put these things right or help, that I could take it back 100 miles for a refund.
I explained this isn’t practical and he hung up saying take it to court then.
His arrogance and rudeness was/is beyond anything I’d ever accept and he isn’t to be trusted.
I raised the matter with AA cars/mediation.
Kiss cars have offered £100. What an insult. It’s cost me over £500 to do what they lied about doing. It still needs new tyres. The rear tyres aren’t matching either.
There’s so much more to write but Trustpilot limit the word count.
The salesman Martin was lovely, he isn’t mechanically minded, he’s the first to admit this, however, after he had sold it and his job was done the lies and disrespect began in the hands of some of the others. The owner James is one of the rudest most dishonest and disrespectful people I’ve dealt with. He told AA mediators they’d asked several times for me to go there and let them put these things right, AA cars and I know this to be false. Also it’s over 100 miles away from me. They should have made sure these things were right before delivering the car instead of being dishonest.
I am prepared to take them to small claims court with plenty of hard evidence and illuminate that they faked the service and invoice and don’t care and continue to lie once they have your money… beware!
I will also be contacting trading standards with the same concerns and hard evidence of their falsifying documents and continued lies.
I’ll update this when necessary.

In reply to kiss cars…
Yet more lies.
You did NOT service the car, you falsified the service book and invoice to which I have the clear evidence and proof from BMW mini in writing and video and have today sent these details to trading standards and will be pursuing you with small claims action next week.
Your responses are not coherent with the issues at all and appear to be vague at best. You did indeed offer a refund expecting me to bring it back at my own expense after I had also paid to have it to be delivered to me, taxed insured and had it properly serviced with a deduction for mileage which meant I’d be almost £1,000 out of pocket after having to have it repaired and I’d be left without a vehicle. You told AA cars that you offered to put the matters right and lied to them as well. You offered £100 as a gesture via AA cars today. Let’s see how long your affiliation lasts with them after they are supplied with the outcomes from trading standards and small claims and I will also be including the recording of the phone call from you. I would upload it on here if it were possible for all to hear how badly you treat customers when you have been caught out.
You should not be falsifying service history and invoices. It’s illegal. You did not fit the brake pads, BMW/mini replaced these in July 2024 all confirmed by BMW mini who supplied a video the week after you sold it to confirm the above and 20% wear on said brake pads.
No solicitor, asof yours has done any such thing, another blatent lie from you.
And you tried to have my review removed, sadly it’s all supported with evidence so you were unsuccessful.
I wonder what else you falsify, ten ‘good’ reviews in the hours since I uploaded this, a sudden surge of almost 10 perfect car sales in a day? Unbelievable I’d say…

11 februari 2025
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Hi Debbie, As explained by AA cars, our solicitors and reputable garages. The car had a new MOT, service and delivered at your request after you test drive the car. We offered you a full refund which you denied as you said you loved the car. I dont understand what more you would like from us. Kind regards

Betygsatt 5 av 5 stjärnor

Great service

Great service!
Really happy with the car I bought last week, I don't usually leave a review although these guys deserve a shout out as received a professional service and that's rare to find nowadays. Definitely reccomend!

26 mars 2025
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Thank you for your review and happy to be of service

Betygsatt 1 av 5 stjärnor

Avoid at all costs

Avoid at all costs. This is exactly the sort of company that get car salesmen a bad reputation. Spend more money and go somewhere else. These guys are sharks !

James, you have stated I asked you for a £ 1800 refund on the work done. This is incorrect. I have asked for a refund of £300 to cover some of the major MOT failures that the car were found to have on a standard annual service. You refused to consider any refund. I have now a seperate electrical engineer working on the car to repair badly repaired headlight damage. This will cost me in excess of £ 500. The total cost of repairing all the faults so far, roughly three weeks after I bought the car are In the region of £2300. Many fault were dangerous and made the car unroadworthy on inspection.

18 mars 2025
Omdöme utan inbjudan
Logotyp för Kisscars

Svar från Kisscars

Hi, You have purchased a car from us thats had a Fresh MOT and service, Then next day took it to another garage and replaced the oil again, all the brakes, all the tires and then send me a bill for £1800 expecting me to pay it after the car has just been serviced ? I am sorry but no, happy to give a full refund on the purchase from us. Thank you

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