Kingsfield IT Omdömen 124

I ordered 3 Network cards for our office PC's but it turned out they weren't the correct ones (our IT's department's fault).
I found the right items on their website and asked if I could exchange them, which they agreed to but this would incur a £25.00 handling charge!
Really disappointed especially when the new parts I was going to order where for more or less the same value. I have kept the incorrect parts and will order the new ones from elsewhere.
I don't think it is acceptable to charge this kind of money for a return or exchange.
I was well impressed with Kingsfield Computer to start with but not sure if I will be ordering from them again.

Kingsfield Computer Products Ltd.

Rude conduct and uapproachable

I have ordered 3 gifts from the company and cannot express my
gratitude and thanks for a professional efficient and excellent value for money. Well recommended, Thanks again
Roger Tonkin
BOURNEMOUTH

in thin clients could try amd sempron 2500 or 2800 class...

My colleage and I have been using Kingsfield for a considerable number of years and in all that time the staff and service has been unfailingly excellent. When a quote is requested the response is almost immediate and when an order is placed the goods are invariably delivered by the date required. Sue has been our constant contact throughout and her warm and friendly approach to her customers is matched by her professionalism at all times. Nothing is ever too much trouble for her (whatever we throw at her) and it is a pleasure to do business with her. I cannot foresee any reason why such a lovely business relationship should come to an end.

I would say that you should buy from them if you think nothing can go wrong. They have a B2B returns model which means they will screw you over if you are not satisfied. Thankfully, the product was absolutely fine! Just know you are trading good price for horrible returns service.

After buying an item online following only what their website allowed me to do my purchase was declined as I was a accused of not paying any postage. I explained postage was not even an option at the point of purchase and understood that to mean it was free delivery. After trying to explain that it would have been impossible to have bypassed any postage costs it was clear that my explanation was falling on deaf ears. They refunded my money deciding not to honour the sale which I was glad for as I then purchased the item cheaper elsewhere with free delivery.

I wanted to get a tablet for my little boy and found this site to offer the cheapest price for the one I wanted. I ordered it and it arrived the very next day. Talk about a fast repose, I was amazed!

Received my product within 24 hours of purchasing it! However I had to pay £5.90 for postage. In fairness to the site, they do say that postage is only free on orders above £50 but I wasn't paying attention and they still provided me with the offer for free delivery during check out. Surely a simple query should have been put place to not provide the free delivery option if the order is less than £50?

Ordered a PCTV 290e - was sent a 292e.

I did suspect the listing would be wrong due to price, but low review is for lack of action.

On 24th informed them of this, now 30th, nothing heard, website still claiming to sell 290e.

PCIe card ordered came through very quick in good order and as described. Easy to use web site and efficient service. Friendly staff great service. Will definitely use again.

The whole order process was very easy and straight forward, and the customer support from Kingsfield was quick and efficient.

I have been in direct contact with Sue at Kingsfield for many years now. They have endeavoured to serve any of our IT requirements and have done so in a very timely manner with competitive prices

Dealing with Sue Ganatra at Kingsfield for some time now. Always very helpful and good prices too. Would recommend to all

misleading Google shopping listing (says free shipping) & very average/unhelpful customer service - won't use & will find product elsewhere

I had a Great Experience shopping at Kingsfield Computer Products Ltd, polite, fast and a great price. I think that we should add this company to our favourites list along with Scan and Overclockers, yes they are that good.

Sue has been very helpful and superfast to respond when I have asked a question. I wish all purchases would go as easily.

Sue always provides a reliable service for our company. Delivery is prompt and their prices are competitive.

A very easy company to deal with their response is always very quick with very competitive prices. They are always a pleasure to talk to over the phone. I would recommend them to other companies. Gary, Xcel Power Systems

We've dealt with Kingsfield for several years and Sue is always able to provide quick quotations and comparisons of available products. This has saved us numerous hours of work, especially with hard to source products.