Amazing Support and Responsiveness Kineon are my kind of people. Purchased my device and as I reach out for support on my order they were quick to respond, extremely helpful and met my several reque... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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immediate response on emails, got free replacement of broken strap! They even noticed I ordered already a new one, which they cancelled. Using product now for some weeks, difficult to say effect on my... Se mer
The original ordering of their product was easy & efficient. Kineon provided updates to the shipping timeline, which I needed. Due to difficulties with me, I was unable to use their product during th... Se mer
Well, they came back to my request very fast and very polite with a good mood and trying to help the best they can. I'm really satisfied with the handling of the situation. Also the product seems to w... Se mer
Företagsinformation
Skrivet av företaget
Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home. Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us. We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.' Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
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Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 15 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product great customer support
Bad product and suspect Business practices
One of the modules lost its ability to stay charged for more than a few minutes. Rather than replacing it, the company asked my to buy the new one and offered me a rebate of half only if I placed a good review. Then after I bought it from the company site directly they told me it would only honor it if I posted a review on Amazon which is impossible without the Amazon account. They tried to get me to write a fake review and then didn’t honor
Their word. The company’s product isn’t great and their business pracices are suspect.
Kineon delivers
Kineon delivers! They have been both responsive, and responsible. Effective red light therapy is not cheap, your search should include reputable companies that standby their product and deliver results. So many red light therapy manufacturers are in other countries and are difficult to deal with, this is not the case with Kineon. I highly recommend.
Poor design, batteries won't hold charge
I purchased a Kineon Move + for over £400 and when I fully charge the batteries and leave the unit unused for for I few days all 3 red light units fully discharge. This is very poor given you can leave a mobile phone fully charged and unused for days and see minimal loss of charge. I haven't noticed any benefit from using the 3 red lights. This device is a terrible design and way over priced.
I've been using the kineon move + for…
I've been using the kineon move + for almoat 2 years now.
It has helped me manage my infraspinatus tendonosis..I got prp treatment on the shoulders and used the move + before and after and consistently till date. I've also got friends to purchase one as I beleive it has played a big part in helping me continue my boxing training.
The key is consistency which the kineon team encourage in all their communiques.
Quality product , effective and the customer service tean have been brilliant in all my engagements too
Broken.
I used the product with great results for a year and a half. I can no longer use the product because one of the light holders broke. Replacements are not available, although the company says they are and they will send. They won't send. I regret purchasing from Kineon and will never do so again.
Outstanding product with great product support
Have been using this company's product for nearly a year now and it really does work and has significantly improved my health and it gets used every morning on a daily basis, It's a professional quality product that you can use yourself and up to this date there's nothing else on the market that comes anywhere near close,
As with any completely new concept /product there can be a few small issues but Kineon are easy to contact and always get you sorted and I can't wait for their new red light therapy product to become available.
Excellent support
I have had a so-so experience with using the Move+ for a sore knee but better results with various aches and pains and skin problems.
When a problem developed with one of the modules, the support team were exceptionally helpful and quick to act.
A replacement was offered when the module was thought to be faulty and a it is now on its way.
After a slight delay
After a slight delay , Customer service came good.
Thank you
The straps are not easy to regulate and desynced
The straps are not easy to regulate for someone who has pain in shoulders and hands. I am not sure if there is improvement in my pain. What is driving me mad is that they have desynced and I have tried everything on help site and youtube and nothing works. Also some instructions seem to be for a previous model as they are not applicable to my model bought a few months ago
Move+ Game changer
For me the Move+ was not only a game changer during normal training days for recovery or warm up. It healed my peroneal tendonitis (no kind of medicine, cortison shot or whatever was helping). Also during my rehab time after biceps tendon surgery the Move+ was what at the end made the difference in combination with physiotherapy.
Highly recommended for anyone who is in pain with no solution working.
I have experienced no effects at after…
I have experienced no effects at all after using the device regularly for several weeks. It does nothing.
I emailed the company multiple times to arrange a return and refund (they advertise a 30 day free return policy). They have not replied to any of my emails. I will file consumer protection complaints with my state attorney general as this amounts to false and deceptive practices, I.e., fraud.
Great customer support
Great customer support
Kineon Move Pro is a really nice device to use photobiomodulation for health problems and injuries. The device is equipped with LEDs and lasers but, most importantly, it is really convenient to use. I had some issues but customer support helped me quickly and sent me replacements for broken elements.
Speed up recovery and reduce chronic pain.
Kineon has significantly relieved my chronic pain in many joints it also sped up my recovery after exercising! I had an issue with one module and the company is sending me a completely new MOVE+Pro !
EXTREMELY HAPPY! Reliable company!
Essential recovery device
The MOVE + has made such a huge difference to me, my family and my patients over the past few years. I must admit, I was skeptical about the device, despite the growing amount of evidence supporting red-light therapy for musculoskeletal recovery.
I had a long term AC joint issue, as well as patellofemoral pain syndrome in both knees. These injuries were really getting in the way of training, and having a significant effect on my mental health. So I bit the bullet, and bought the MOVE +.
A lot of people seem to notice a benefit from the first use. This wasn’t my experience; but after about 3 weeks of daily use, it became evident that my AC joint was less painful and less swollen. The sensitivity in my knees also improved dramatically. Two months later I was pain free, and breaking new ground in the gym.
I now use the device daily for maintenance, mainly on my shoulders and knees. I have two devices, so I can treat multiple body parts quickly. I’ve also bought one for my mum, which she uses on herself for an osteoarthritis knee, and her dog, who has a hip problem.
I’m a sports therapist and I have a spare device which I lend to clients so they trial it before committing to buying one. 5 of my client have bought one so far - mainly to aid joint recovery and tendinopathy from overtraining.
I can’t recommend the device enough; it’s literally allowed me to train a very intense level, and recover dramatically. The customer service is also second to none.
Great portable red light therapy device
I've been using Kineon Move+ since it's early days (actually backed the first generation on Indiegogo in 2021) and it's been my on the go pain relief & recovery device ever since. Also, i've received great service from them both within and outside the warranty period. 5+ stars, can only recommend.
I had a battery problem on 1 unit
I had a battery problem on 1 unit, after email clarifications, Kineon wrote I would recieve a new unit.
However they could not get a spare of this series, so instead They are going to send me a whole new set.
Full service - Full responsibility. Serious Company, with a great product.
Kineon group really cares
Kineon group really cares. The customer service team really puts 100% effort to ensure their customers receive a great experience. Ownership and management, though already have wonderful products in the Move Pro & Relief, are actively looking for betterment and how to extend their reach to help even more customers. Kineon as a whole is such an inspiration!! Their product, their effort and their team!
Relieved pain after knee surgery
My husband had knee surgery and this definitely helped his knee pain. I also believe it helped him heal and recover faster.
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