Kimberley - The Caravan & Motorhome People - Nottingham Omdömen 

A very friendly and professional service with my Bailey Alora’s warranty issues. Everything sorted in just a few hours. Very happy with the service provided.

I have just returned home after picking up my caravan from the Kimbnerley Nottingham branch to find broken glass on the floor and work surface due to a smashed microwave turntable.
I reported the matter to the company and they responded that I should not have had the turntable in the microwave.
The damage occured on the way back from the service after the caravan had been left in their care.
I will not be using this company again when I shortly trade up to motorhome if that is their attitude.
Further Update.
We have now checked the caravan more thoroughly in the daylight. Muddy footprints are on the carpets despite Amy's assurance that the carpets would be covered.
The alde heating fluid tank is below minimum which I deliberatley left before the service to see if it would be picked up. It was not.
What Keiran did for £339 I fail to see.

After looking around many caravan dealers we decided to stick with Kimberley. Richard was very helpful and guided us through our decision as we had certain requirements but Richard gave us some good reasons for or against that we hadn’t thought of. Eventually we made a decision and collected our van in November. We was given a full handover where we were shown how things in and out of the van worked and Richard made sure it was attached to our tow car correctly and safely. Thank you Richard.👌👍

Friendly and professional service as always, with our Coachman Motorhome.

What can I say other than thoroughly professional, courteous and down right helpful from start to finish from looking, buying a motorhome to handover. Matt who dealt with us was very knowledgeable and had all the answers to any of our questions and there was a lot. As our novice understanding of motorhomes other than YouTube videos we saw the van on a YouTube video Kimberly had uploaded so we decided to come and view the vehicle to which we then purchased a couple of days later. I’m not normally one for leaving reviews but felt compelled to give an insight in to how good Kimberley are. We’re absolutely thrilled with our motorhome but also the service and aftercare we have received. Anyone thinking of buying from the team at Kimberley will get a first class service from the team so hats off to you guys and keep doing what you’re doing. Fantastic and professional company from one happy customer

All done really well, we had an intermittent fault on our fridge. Decided to replace, not cheap but very happy with a fridge that works all the time.

We had our damaged caravan looked at on the 13th because of storm damage, we haven't heard anything since, need to get this repair sorted so the caravan isn't further damaged

Matt went out of his way to help us find out first motorhome. There was no pressure to buy. He explained everything to us in detail which gave us the confidence to go ahead and buy our van. The service from Kimberley was second to none. Thanks guys.

Matt Wilkinson at Kimberley Caravans provided an excellent service when we were exchanging our caravan. The swap over was well co ordinated and were kept informed of the process at all times.

We had a fantastic experience buying our first caravan from Kimberley Caravans.
Our sales advisor Richard was really informative and accommodating.
The handover process was thorough and made us feel confident to operate the caravan.
I would highly recommend!

Richard, was an excelant salesman that looked after us, and made the whole experiance a pleasure, he was informative ,helpful, and a genuinely nice man, it was fun, and seamless, from start to finish, thankyou so much Richard, we really appreciate our time in your company.

Being members of The Camping and Caravanning Club we had been under canvas for some time now, but felt we at a time where we would like more comfort in our adventures.
Upon arriving at Kimberley Caravans for the first time we were made to feel welcome, and the team there were able to answer all our questions, while guiding us thru choices, options and accessories.
We settled on our chosen unit which fitted our needs, and from then the process ran smoothly thru to handover.
On handover the information relating to our unit was presented methodically and at our pace so we may best understand it. With hands-on operation, demonstration and systems checks we were ready for our first adventure.. our journey home.

We bought our carvan from Daz
He was not pushy at all we had a great experience .all the staff were great would highly recommend

Top Dollar people and service.

Amazing company and perfect customer service from matt, no pressure and highly knowledgeable. Would definitely recommend this company. Thanks Matt and everyone at kimberley caravans.

Great customer service, knowledgeable staff massive thanks to Darryl and Matt who looked after us great, absolutely love the caravan

Great staff, very knowledgable, allowed us to look around without hassle. Exceptional service from start to finish. Professional and helpful. Bought our CV40 from here - highly recommend. Thank you Darrel, Matt and Richard.

We first enquired about camper van and placed deposit, travelled from Scotland on arrival met by Dan, after a few moments looking round the camper myself and Amanda realised that it was not for us. We then discussed with Dan about potential of purchasing caravan after going round the sales area for a couple of hours we decided on the Coachmam VIP 675, then placed the order to be collected on 8th November, exciting times I them requested the pick up be pulled forward one week to the 1st November, we travelled down on Friday evening staying over in Gateshead for the night, to then continue the journey for the handover at 11.30, on arrival we where greeted by Matt offered us refreshments then passed us over to Richard who was absolute gentleman and gave us a very thorough presentation on the caravan, was great in swapping over the battery and gas bottles which I was prepared to do but he went above and beyond ahead of the 7 hour return journey
Absolute 5 star from start to finish
Cheers guys

After a very honest and frank discussion with Richard, our salesman. We chose our purchase, and the process was straightforward and professional from start to finish.
Our handover was informative and thorough and on time, Richard and our caravan were waiting for us when we arrived and everything we needed was either in with the sale or available from the shop.
All in all, a splendid experience.
We can't thank Richard enough, always on hand in person or by phone, for any queries, and a thoroughly nice chap.

Rating based upon the excellent customer care given by all concerned. the whole process was carried out in a caring, friendly and Professional manner.
The attention to our specific needs was amazing and carried out with respect and a real passion to deliver what we asked for. It is rare during these times to find a facility that prides itself in delivering exemplary customer care and service.
Over many years we have purchased a number of caravans and without doubt the customer service given never fails to deliver. ( huge thanks to the Sales, Prep, service departments and not least but also the accessories sales staff - simply Brilliant and you should all be very proud 10 out 0f 10 - thanks