Kilncrafts couldn't have been more helpful. The Daisy wheel is excellent for the price. It is extremely quiet, neatly fits into my studio and is exactly as described. The wash pan is easy to clean and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service throughout the buying process. When I ordered the kiln I was given practical advice on which Kiln to choose and Olivia kept me updated on its progress and what to expect whi... Se mer
Great service and communication and I was kept up to date on delivery time. Whenever I had a query they always got back to me with the answer. I shopped around various companies and Kilncrafts offer... Se mer
Excellent people to buy from. I ordered my new wheel and had a phone call arranging delivery plus excellent follow up care. Would highly recommend.
Företagsinformation
Skrivet av företaget
Kiln Crafts is a UK-based online store, born from the vision of Shannon and Matt, offering a vast range of craft equipment along with a wealth of knowledge in a friendly community ambiance. The store extends beyond commerce, striving to nurture a crafting community where queries are welcomed and creativity is honored. They offer a wide spectrum of quality and reliable craft tools, making it a hub for both novice and seasoned crafters, with the founders always available for advice or a friendly chat about crafting1.
Kontaktuppgifter
Storbritannien
- kilncrafts.co.uk
4,9
Utmärkt
114 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Service that goes the extra mile!
Kilncrafts have been incredibly helpful and supportive at each step of the process. Investing in a kiln was quite a major undertaking for me. Matt provided great advice so that I could find a kiln that matched my requirements and budget. He kept in touch to see if I had any other questions prior to my order and he kept me updated regarding the expected delivery date. Kilncrafts definitely go the extra mile to provide a great service!! And I love my kiln!!
28 november 2023
Omdöme utan inbjudan
I recently purchased a kiln from kiln…
I recently purchased a kiln from Kilncrafts ( kilncare v46) I was contacted to ask if they could assist with the checkout process which was a lovely personal touch for something of that value.
The checkout process and website reassured me it was a 3-4 day delivery which was perfect to get though my firing back log only to find out that was an error and it was 3-4 weeks!
Although I was miss informed I was given regular updates from them and they were always very quick to respond to any communication which i valued a lot.
The price of the item was very competitive and with kiln selves it was an an easy decision.
The kiln it’s self is perfect it’s compact and packs a punch I’ve fired a few times now to 1200 and it’s never been a problem for a plug in kiln. It hold the heat really well which is great for heating up but if you’re impatient like me then the cool down feels like an age.
Over all I would recommend Kilncrafs for value for money and top notch communication.
2 oktober 2023
Omdöme utan inbjudan
I chose kilncrafts by searching online “buy kiln”
I chose kilncrafts by searching online for a kiln and liked the initial product they were offering. When I looked further into their website, it was clear and easy to follow. I then telephoned to follow up my enquiry and spoke to Matt who was very helpful. He answered all my questions and I decided Kilncrafts were the business for me to start my new hobbie successfully and purchase my very first kiln. They explained the time it would take to be made and we’re spot on. They explained the delivery process to me and the kiln was delivered successfully and exactly when expected. Now for the exciting bit- the kiln came with full instructions which were clear and easy to read segmented into understandable sections. I set everything up and followed the guidelines and then wanted to ask a question regarding the fibres in the kiln. I telephoned and straight away was given an answer and didn’t feel judged at all at being a newbie to all this kiln stuff! Over all I’m extremely impressed with the high level of service and the quality of the product. I feel it’s very good value for money and I will definitely use the company again in the future. Thanks for all your help with everything. 10/10 from me. Would highly recommend to anyone looking to purchase a kiln even if you’re new to it all. The company will help you decide what’s best for your need.
25 oktober 2023
Omdöme utan inbjudan
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