Kgkcleaners Omdömen 

42
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We used this service for a deep cleaning before moving into our new house and they did a fabulous job in just 4 hours! Everything was super clean, especially the windows, and the price was also fair.... Se mer

Betygsatt 4 av 5 stjärnor

Sonia is lovely, hard working and does a thorough job. Karini is good at following up to see how the clean went and is on hand for any organisional queries etc. Happy with my experience so far

Betygsatt 5 av 5 stjärnor

Very reliable and helpful company, who help us with regular cleaning at our home. They have a WhatsApp for direct and clear communication which I like as it provides a record of all our chats. We love... Se mer

Betygsatt 5 av 5 stjärnor

The cleaners of this agency are an absolute godsend! I normally have regular biweekly cleaning done but I have also used them for end of tenancy cleans, deep cleaning and one off cleaning for friends... Se mer

Företagsinformation

  1. Städning

Skrivet av företaget

We couldn’t talk about KGK Cleaners without talking about our main founder. KGK Cleaners have emerged through a long trajectory of work from one of its main fouder and director Kaka. Her work in the cleaning industry started in a hotel as a chambermaid, she managed to take care of more than 30 rooms in one day due to her great commitment. She was promoted to work in a 5 star hotel in Victoria soon after where she could work more calmly and so devoting herself to the details which was what she liked to do. While working in the hotel industry she did some extra work cleaning offices, houses and commercial shops where she added a lot to her experience. Soon after this she left the 5 star hotel cleaning to start a family with her new husband whom owned a property management business. After this even though she was happy working in the new company she never forgot the cleaning business she always wanted to do. She has since dedicated herself to KGK Cleaners along side with her husband to make this the best cleaning company in the UK and soon other countries. KGK Cleaners is a company where she can dedicate herself doing the best for customers with more innovative ideas and quality service. All KGK Cleaners customers are visited monthly where the quality of the service provided is checked. You are valued as a customer in the first place, Kaka makes sure she makes many of these visits personally where she sees the needs of each customer closely and make sure our highly trained cleaners give their best in each clean as if it were their own home or business.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

42 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(42)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very professional and friendly company

Very professional and friendly company. They did their best to match me with someone I really liked having. They are always available to answer my questions and attend to my requests.
Very pleased with their service

10 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding cleaners and admin team

The cleaners are absolutely excellent and very thorough. Their management and admin team are very responsive and work very flexibly around requests for date changes, cleaning breaks and preference for cleaners. I am so impressed and would recommend this company to anybody.

9 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent job

Excellent cleaning! Flat is cleaner than the day I moved in after a deep clean! Karini and her colleague did a great job and I’ll definitely be using them again for regular cleaning services

6 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always a great service!

Have used KGK for about a year now for ironing and cleaning. Always a great service, the cleaners are friendly and professional. On my most recent clean, I did not book enough time (my own fault) but the cleaner managed to do my ironing and clean the flat to a good standard with very limited time, which I was super impressed with. Will definitely be booking again! Thank you!

23 februari 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Sonia is lovely

Sonia is lovely, hard working and does a thorough job. Karini is good at following up to see how the clean went and is on hand for any organisional queries etc. Happy with my experience so far

16 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent job

Helena did an excellent job cleaning my house. She was very thorough and the place was sparkling when she left.

8 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely Fantastic

Sonia was absolutely amazing. Her cleaning is perfect and everything was shining. Also such a lovely lady. Thanks so much

10 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you so much for sending such an…

Thank you so much for sending such an amazing cleaner( I forgot her name). I loved they way she worked with dedication and continuous smile on her face. I am very impressed from the service you have provided. Its been 3rd time I have used this service and will use it again.xxxx

8 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Incredible job

Incredible job. Prompt, despite a train strike. Efficient use of time and went above and beyond! Cleanest the kitchen has ever been.

10 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Go elsewhere

Unprofessional company and Cleaner was unexperienced could not use basic cleaning equipment would not use again.

3 oktober 2022
Omdöme utan inbjudan
Logotyp för Kgkcleaners

Svar från Kgkcleaners

Mrs Sima, here at KGK Cleaners we strive to provide the best cleaning service possible. As explained to you over the phone and by email, you wanted the cleaner to do a 7 hours cleaning (as our website suggested) in 4 hours that you actually booked. On top of that upon the cleaner's arrival you instructed her to do things that were actually deep clean instead of the regular cleaning booked. You can clearly see what is a deep clean and what is a regular clean on our website. We sent you an email after the cleaning explaining this to you and saying that we would happily do the deep clean you required but had no response from you. Your complaint that the cleaner didn't know how to use your vacuum cleaner makes no sence. She kindly pointed out to you that she could not use all the accessories of the vacuum cleaner because it wasn't working properly, you even tried to fix it yourself but you couldn't the cleaner then had to use the handheld function to do the vacuuming in order to complete the work. The cleaner is there to clean and for regular cleaning a vaccum cleaner in a good working order plus a mop/bucket must be provided as explained in our terms and conditions. There are many types of vacuum cleaners out there it can happen that a cleaner will have a question to how to use an equipment if you saw that the vaccum cleaner was not being used correctly as you are claiming you could have explained it to the cleaner. You should have more empathy for the cleaners who come to work in your house they are honest and hard working people that are always doing their best to complete the work required.

We are a family business and our aim is always to provide the best service possible to our customers. We have a lot of happy customers whom use ours services again and again whether on a weekly, fortnight or monthly basis.

Kind regards,
Gil Vieira
KGK Cleaners Team
Contact@kgkckeaners.co.uk
www.kgkcleaners.co.uk

Betygsatt 5 av 5 stjärnor

Excellent Company - Very High Standard

I’ve been using KGK for a few months now. They are very punctual and do an excellent job :)!! Like nothing is half done - they are very very professional :)!! - I would highly recommend them :)!

11 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been using this company for 7…

I have been using this company for 7 months now and I am very happy. The cleaning ladies are always punctual and the company is always very present with the customer. They clean my house very well and they love children and pets which is very important to me since I have my little one at home as well as her pets

25 juni 2022
Omdöme utan inbjudan

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