Rubbish service. Paid over $150 for a car park remote to my apartment building as my previous one stopped working. A week and multiple excuses later, I’m still unable to access my car park. This compa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Avraham was professional and friendly as he updated my access tags! Many thanks.
Företaget har svarat
Keyzee responded rapidly to my request for replacement swipe/tag/keys for our newly purchased apartment. They worked with the OC and building management to get me the required access devices. I’m very... Se mer
I received the wrong key to start with which was not really anyone’s fault but the service I received to rectify the problem was second to none. Jenn was very helpful and contacted me to sort the iss... Se mer
Företagsinformation
Skrivet av företaget
We're the access device fulfillment specialist for the strata industry. We assist strata companies with delivering their keys, fobs and remotes to their clients on time and with excellent service.
Kontaktuppgifter
14 Ellis St, South Yarra VIC, 3141, Melbourne, Australien
- 0370462418
- customersupport@keyzee.com.au
- keyzee.com.au
3,8
Bra
162 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrific System and Service
No more travelling to the authorised locksmith or to the overworked OC Manager to have security keys duplicated.
The keys requested arrived the following day! Highly recommend Keyzee based on my experience.
16 maj 2023
Omdöme utan inbjudan
Keyzee is not easy
Devices have still not been delivered (partial delivery complete). System did not work as designed (would not recognise address). tech support fixed this issue, but it still led to delays.
27 juli 2023
Svar från Keyzee
Hi Mark,
Thanks for leaving a review.
We're quite unsure why you've given us 1-Star. Your order was fully delivered in 5 business days. Perhaps you've not received it as you requested it to be delivered to a 3rd party?
We're not sure what other delays there were as your owners corporation manager had just started using our system so perhaps there was some issue there.
Best,
Keyzee Team
Slow to post the key
Prompt in taking payment, very slow to post the key to me though. It arrived 13 business days after I ordered it.
24 juli 2023
Svar från Keyzee
Hi Belinda,
Apologies you didn't have the best experience.
At the time you ordered we informed you that it can take up to 10 business days for a key depending on the locksmith's workload. We dispatched your key within this time-frame and unfortunately due to AusPost delays it arrived a few days later than expected.
We hope that we can serve you again soon and provide you a better experience.
Best,
Keyzee Team
Keyzee get the job done!!
Keyzee get the job done promptly and efficiently. Abraham is great to deal with .... great service ...I'm happy!! :-)
3 juli 2023
Perfect communication.
Perfect communication.
delivered on time.
everyone was very good to deal with!
5 juli 2023
Quick & responsive service
Quick & responsive service. Good communication. Highly recommended.
4 juli 2023
Very good service and prompt!
11 juli 2023
Omdöme utan inbjudan
Abraham was extremely responsive and…
Abraham was extremely responsive and customer service was exceptional.
11 juli 2023
Omdöme utan inbjudan
Great service
10 juli 2023
Omdöme utan inbjudan
Svar från Keyzee
Hi Alan,
Not sure why Great Service is a 1-Star review but we appreciate your feedback nonetheless!
Keyzee Team
Very helpful
Great customer service and turn around time was super quick
2 juni 2023
Omdöme utan inbjudan
Fast and reliable.
2 juli 2023
Good customer service and response…
Good customer service and response time, however I was promised keys could be delivered by a certain date and it arrived 10 days later...
28 juni 2023
Svar från Keyzee
Hi William,
Thanks for leaving a review. Our customer service team was trying to reach you on a few occasions as the delivery address you provided was invalid. Once we had your delivery address the keys were dispatched the same-day.
Best,
Keyzee Team
Abraham is bright & an soo helpful
Abraham is bright & an soo helpful. I had to work out it was another company Keyzee which provided fobs. He said 'You can do it' when unclear instructions cropped up.
21 juni 2023
Svar från Keyzee
Thank you so much Anne!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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