My husband really enjoys the lemon drizzle cake. The order came very quickly however the box with the little carrot cakes was missing the sachet of topping which was a bit disappointing.
Företaget har svarat
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Det här tycker kunderna
Excellent products as always. Particularly the Cheese and Red Onion loaf! Delivery has returned to next day delivery, which makes the consumer experience much better! Thank you and keep up the great... Se mer
Beautiful high quality breads, treats and more! Clearly made with a passion these chefs have saved me on my keto lifestyle when I fancy something more comforting and homemade. Excellent communication... Se mer
The range of Keto goods, particularly baked goods, is outstanding. I initially choose Keto chefs after looking at the ingredients and comparing them to other brands. The rustic farmhouse rolls, bluebe... Se mer
Företagsinformation
Skrivet av företaget
hand crafted low carb foods
Kontaktuppgifter
Storbritannien
- terry@ketochefs.co.uk
- ketochefs.co.uk
4,5
Utmärkt
789 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good quality food
I have purchased from Ketochefs for a couple of years now and find the food etc good quality and a reasonable price. If I have any queries Terry is soon on it and sorts it out.
31 oktober 2023
Great selection of products
Great selection of products, super fast delivery. Top notch!
3 november 2023
Good customer service.
1 november 2023
Keto chefs Croissants
Just tried the new croissants from Keto chefs on a try before you buy basis . The texture was a bit heavier and less flaky than a traditional croissant , however the flavour and taste were very nice which more than made up for it. I tasted it straight from the packet and then warmed up as you would a traditional croissant. This is where it came into its own , and I couldn’t taste any difference in the taste or texture. I would definitely recommend these and will be buying some as soon as they are available to buy.
7 november 2023
Omdöme utan inbjudan
Excellent quality products
Excellent quality products, always well packaged and delivered quickly and efficiently.
28 oktober 2023
Love the bread and pasta
26 oktober 2023
The keto gluten free breads are…
The keto gluten free breads are delicious. Wish you could add in a few more besides please 😁
26 oktober 2023
Speedy delivery
Speedy delivery!
The muffins I ordered freezer nicely. I just take one out as I need or want one. Very delicious
31 oktober 2023
Excellent service.
31 oktober 2023
Excellent products and fast delivery
Excellent products and fast delivery.
Amazing customer service to boot.
31 oktober 2023
The products are very delicious.
30 oktober 2023
Very quick delivery and great tasting…
Very quick delivery and great tasting products.
26 oktober 2023
Excellent keto food.
I've used this keto store several times since i came across it and the quality of the food is excellent,if you buy cakes or muffins from another keto store they will be 30-40g in alot of cases,these ones on here are 100g,i find i get 2 out of 1 muffin,the bread too you get alot for the price,and for me it's the nicest keto bread out there and i've tried most,customer service too is excellent one order i placed i had a minor mishap i got blueberry muffins not dark choc ones,and they kindly added a free box of those muffins to my nsxt order,and they returned my email within minutes and also tried phoning me,i'm sure i posted a review on here after first time i got an order to say how impressed i was,but having come across that 1 star review there i felt compelled to balance that out with a more realistic review,i havent' placed an order for a little while as i've had a few health issues but in the coming weeks i will be and will be doing so regularly once again.
28 oktober 2023
Omdöme utan inbjudan
Ordered regularly for months
Ordered regularly for months, but now quality has deteriorated, and is wildly inconsistent, I feel like they make the muffins smaller to save money. If they’re small, and full of fat the taste is yuck and greasy. Not reliable.
27 oktober 2023
Omdöme utan inbjudan
Svar från Ketochefs
Dear Nadia (the name the orders are placed under),
Thank you so much for this review.
As a small business owner I can honestly say I have never waited so eagerly to see what a client has to say.
To set the scene to anyone reading this Nadia has been a great customer for 7 months and placed over 20 orders with her normal order being a box of muffins each week.
Nadia contacted me on Wednesday on my direct email address to say that she was not happy with her muffins.
This over the last few months has become a regular occurrence /pattern every two weeks with us replacing and sending her out a fresh batch immediately no questions asked. Nadia has failed to mention this with personal hand written notes and freebie’s added as a sign of goodwill.
With every email the term “money is tight and every penny counts” is used which has lead to me thinking this more about free products than our consistency surrounding our baking as she has order these muffins over 20 times.
If they are so bad why keep ordering them?
I informed Nadia that I actually was on holiday in Spain and not back in the country till Monday but if you she could send some pictures I would look into it upon my return as I physically / personally could not investigate or remedy this as I was in Spain.
I received 3 separate emails after this on Thursday asking me why I was ignoring her emails & brushing her off.
I called the kitchen from Spain and got my staff to randomly check 4 separate boxes of muffins which all weighed 600g or more which is exactly what i would expect.
When I informed Nadia that on this occasion we wouldn’t be sending her a free batch this time as everything was in order and I was not in the country she replied with the most fouled mouthed email I have ever received. A few direct quotes
“That’s a bull s**t waste of time”
“ f**k off no thanks”
We hope you’re not out off by this review and take the time to read our over 670 five star ⭐️ reviews below
Regards
Terry
Chef Owner
Keto chefs high quality foods
I have ordered bread, rolls and Christmas pudding the quality and taste is excellent.I have ordered the Christmas pudding the last 2 years and it is delicious you certainly never feel you are missing out. Highly recommend x
2 oktober 2023
Low Carb Bread that taste like Bread
I first ordered bread from Jeto Chef as I was looking for a low carb option and others I had tried did not taste nice. I was pleasantly surprise how good it tasted, it tasted like bread! I have now ordered 3 times from Keto Chef.
I ordered the muffins with one order too which were a real treat.
The key is to freeze it when you get it, then defrost what you need on the day. It keeps if for as long as you need.
25 september 2023
Great keto products, superb service
I have bought Ketochefs ready-made bread rolls on numerous occasions and they've been consistently excellent and delicious. Even non-keto family and friends think they're amazing.
This time, though, I opted to buy the Ketochefs flour blend to allow me to make my own rolls and other breads, bakes and pastries. I am so glad I did. My first attempt was a great success: 7 large rolls using just 250 grams of the flour. The dough would have easily made 8 good sized rolls. Excellent value for a quality keto product.
Also, I needed to travel for work recently and made enough to last a fortnight, which meant I did not have to buy overly-expensive products whilst away.
I look forward to creating many more bakes, including pizza, wraps and more.
Finally, Ketochefs' excellent service and fast delivery is the cherry on top of an all-round delicious experience.
25 september 2023
Fantastic products
Fantastic products, told all my friends and will keep on ordering.
24 september 2023
Great product(sliced loaves)
Great product(sliced loaves), bacon sandwiches back on the menu❤️
25 september 2023
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