Kernowcraft.com Omdömen 245

The website is extremely misleading, the page shows 5 pendant claws in a bag. When I placed my order the shape, size and quantity was already promoted. However when the item arrived it was for 1 pendant claw, not 1 pack of five.
Being a novelist at setting stones in a pendent I was expecting 1 pack of 5 to allow for any mistakes.
I contact this store who were very unhelpful and was not at all willing to help. They said they hold their hands up to all mistakes but clearly not on this occasion. I have since emailed again and made a complaint via an email address on their website. I am still waiting a responses! Please reply to my emails an apology on trust polite is not acceptable.

Hannah received my photo and matched the stone for me. Quick and helpful. I have always found Kernowcraft the place to go to for stones and equipment. The prices are reasonable and if it’s special request they go out of their way to sort out the problem.

Super fast delivery and amazing products so happy with my order and will be ordering again big believer in supporting small business cos if we dont start supporting them we will lose them. Thank you so much for my order

I used Kernowcraft for the first time ...the reason being, my usual supplier has discontinued SILKON Beading Thread. I searched for an alternative supplier and found Kernowcraft their range is excellent and I will be using them again
Thank you David.

Whilst I don't purchase a lot, my experience with Kernocraft is always easy. I like that you can make special requests ie. match stones for earrings.
They are very helpful on the phone and delivery is quick.
I also like their on-line tutorials, very helpful to a novice jewellery maker.
Their website is great and ordering could not be simpler.

Top quality gemstones at acceptable price. Service is personal which is much appreciated. Dispatch of order is quick and efficient. I bought exquisite pearls, strung them and they have been admired many times.

Easy to order, reasonably priced. Good quality, and reliable service,,

I've been dealing with Kernowcraft for many years and always find them helpful and speedy. They have done their best to match stones for earrings etc and I am always delighted with their choices.

Kernowcraft is one supplier that I use regularly, and I've never had a single problem with an order since I took up jewellery and pewter/ plate work as hobbies some years ago. All the things I've ordered have been of good quality and the descriptions on the web-site are fair and accurate. I also use the projects/ kits and creative ideas from the web site, for example using metal clay for the first time recently. I also like the idea of using a small business (hope I've not insulted you) with a personality in a part of the county that i have an affinity with.

Very good range of items available. Bought quite a few items for beading, in the sale, which were good value. Easy, clear ordering and payment system, items arrived well packed and in a quick time. Items were as pictured. Would use again.

I've been ordering from Kernowcraft for many years, have never been disappointed with anything I've had. Always a pleasure to receive my goodies.

Great quality and fantastic quick service - I highly recommend them

Just received some beautiful gemstones for my spring project, really happy with them.
I have bought on and off from this business for over 5 years. Parcels arrive on time and they are happy to help when needed.

the Kernowcraft website, ordering and delivery has always been seamless and rapid. I have enjoyed the range of items and find that those I have bought easy to use.

Prompt delivery of goods,first class service

I’ve ordered from Kernowcraft multiple times and they’re always a trustworthy shop for all things jewellery making. Findings, gemstones and even all the free learning content on their website are fantastic.

Professional and efficient service. Very pleased with the products. I am looking forward to making some earrings and a bracelet or two using the materials supplied and following the excellent tutorials. Thank you Kernowcraft.

Great service and very helpful.