Recently had a great experience with the support team, in particular Phill Pinson. We had a couple of tricky off-plan mortgage applications to get placed, he answered every call, nothing was too m... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Se mer
No Frills Mortgage Lender - does the basics. Largely dealt with indirectly via broker for a company BTL Main issues being: 1) No way to track/manage my mortgage online 2) Quite an old fashioned... Se mer
Excellent service from start to finish Had my mortgage done in September and had a very positive experience with Steven Rodger my mortgage broker to Kensington. He was professional, friendly and extr... Se mer
Företagsinformation
Skrivet av företaget
Kensington is the UKâs leading non-bank specialist mortgage lender; offering a range of residential and buy to let mortgages through a network of mortgage brokers. Our 25 year heritage in specialist mortgages means that we understand better than most that no two people are the same. Thatâs why we create innovative mortgages with lending criteria that gives us the flexibility to meet the needs of the people the high street doesnât cater for. We use a combination of data and human insight to look beneath the surface, and unlike mainstream lenders, who all too often rely on what the computer says, we use real people to make our decisions. Itâs this ââhead and heartââ approach which is the key to what we call the #KensingtonDifference.
Kontaktuppgifter
PO Box 831, Redhill, RH1 9NJ, Storbritannien
- kensingtonmortgages.co.uk
4,6
UtmÀrkt
8 tn omdömen
Ber kunder att lÀmna omdömen
Detta företag bjuder in sina kunder att lĂ€mna omdömen â oavsett om de Ă€r positiva eller negativa
InnehÄll frÄn riktiga mÀnniskor Àr i fokus pÄ Trustpilot. Det hÀr företaget kan dock Àven anvÀnda vÄrt AI-verktyg för att skriva sina svar.
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Took a few months but we got there
Took a few months but we got there. Lots of re requests for documents. We were declined EVERYWHERE else. Kensington gave us a life line. Thank you. Will use again. M R
9 september 2026
They were very professional
You guys amazing doing great job helping other landlords to grow
9 september 2026
Kensington made mine and my clientsâŠ
Kensington made mine and my clients life easier with their approach to lending. Not the most straight forward case but working with Kensington we got the offer issued
8 september 2026
The service has improved a lot since IâŠ
The service has improved a lot since I last used you. Very fast and efficient
8 september 2026
Over the 5 years never had anyâŠ
Over the 5 years never had any problems.
Straight forward renewal, when you need to speak to someone itâs a quick process.
8 september 2026
Great experience !!
3 september 2026
Have had no issues with KensingtonâŠ
Have had no issues with Kensington Mortgages at all. Had a fixed mortgage and always been made clear how mutch and exact date going from my bank. Would highly recomend
3 september 2026
it went very smoothly through my brokerâŠ
it went very smoothly through my broker mr avi markovic..I would always recomend you further to my friends and family
5 september 2026
Very easy interaction and clearâŠ
Very easy interaction and clear communications.
Kensington also handled the changes in the transaction (2 x purchase price adjustments) quickly and without any issues.
5 september 2026
Excellent to deal with
Excellent to deal with. Had a minor blip on my credit report years ago so had to go with Kensington , now that itâs off I am now getting a good rate so I will be sticking with Kensington
4 september 2026
Svar kan ha AI-innehÄllLÀs mer
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A lender with too many restrictions
A lender with too many restriction
To improve market competitiveness, I recommend Kensington review the following three areas:
1. Background Portfolios: Remove the maximum portfolio size limit. Most specialist lenders do not have a cap. Since many of our clients have large portfolios, the current restriction does not match market expectations.
2. Overpayment Options: Introduce the ability for clients to make overpayments on their mortgages, as this is a standard feature offered by competitors.
3. Post-Submission Product Changes: Allow brokers to switch a client to a different product after the application is submitted. Forcing a completely new application is inflexible and falls behind the rest of the market.
4 september 2026
Svar frÄn Kensington Mortgages
Hi Kara, thank you for taking the time to share your feedback and suggestions. We've carefully considered the points you raised. While some aspects of our lending criteria remain unchanged at present, these are kept under regular review as we continue to balance customer needs, broker feedback and responsible lending considerations.
We have, however, recently enhanced our process for product changes, making this more flexible in many circumstances than it has been previously.
We also wanted to clarify that customers are able to make overpayments within the allowances outlined in their mortgage documentation, without incurring an early repayment charge where these fall within the permitted limits.
We appreciate you taking the time to provide such detailed feedback and have shared your comments with the relevant teams.
Thank you, Kensington.
quick and easy process
3 september 2026
Give us a chance of a mortgage whenâŠ
Give us a chance of a mortgage when some high street bank including my own bank wouldnât
So for that Iâm staying loyal now my bank is nagging me to remortgage with them but itâs a big fat no thank you
5 september 2026
Initially some challenges
Initially some challenges. But ongoing logged out far too frequently.
29 augusti 2026
Efficient service
Efficient service, great communication. House sale went through smooth!
19 augusti 2026
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