Keith Ian Partnership Omdömen 167

All the staff at Kieth Ian Estate Agents are so friendly and helpful with providing an outstanding and supportive service throughout the process when buying our new home.

Charlene supported me throughout the process with being in touch advising where possible, even when things got stressful she was amazing with answering any questions when I was unsure. Apsoloutly lovely lady with a heart of gold really appreciated everything.

Also want to send out a massive thank you to Emma for being supportive with dropping the key round after I got stuck in traffic being unable to reach cheshunt in time on day I was moving in.

Super star team all the way and would highly recommend them!!!

Thank you again Everyone :-)
Best Wishes
Dan Cory

Excellent communication and service throughout.

Would 100% recommend

A big thank you to Ian and his team at Keith Ian, nothing was too much trouble, always providing a highly professional service whenever we contacted them. All the team were very friendly, helpful and approachable and went above and beyond to ensure our sale and purchase was completed before the end of the stamp duty holiday. Ian, in particular, was able to resolve some issues we had on our purchase survey which resulted in a price reduction. One of the best estate agents in the East Herts area, would Highly Recommend.
Teresa and Malcolm

Above and beyond
Ian from Keith Ian went above and beyond to ensure our complicated chain didn’t break and was extremely supportive throughout the whole process. Always communicating any updates and sorting out all the problems along the way. Jordan was spot on with his valuation of our property and Max was also very helpful, polite and friendly. We sold our previous property with Keith Ian and they have done it again for us! Would highly recommend this estate agent ... thank you Ian and the team for everything you did to make this sale and purchase happen.
Carolyn and Mark

Very professional service from beginning to end. Used them to purchase the property in 2007 and when I wanted to sell this year used them again. All my dealings with the whole team have been professional, approachable and supportive. Would highly recommend and obviously if I wanted to use an estate agent again in the area these guys would be my first port of call.

Very professional despite challenging moments throughout the transaction of the purchase, but the team kept us in the loop and nothing was too much in asking. This was very much appreciated. One of the best estate agents I have worked with. A big credit to the team.

We recently sold our property through Keith Ian; Max dealt with our sale. From beginning to end the service was absolutely first class. Everything was dealt with so professionally and efficiently, everyone in the team were extremely helpful, friendly and approachable. We had complete confidence in Max throughout the whole process. We couldn't have asked for better service, and we would definitely use them again and would recommend them to all our friends. A big thank you to all the team.

Ian and Jordan provided excellent service throughout the selling process of our sale and beyond.
I cannot confirm strongly enough our supportive the guys have been especially what started out as a straight forward sale to becoming the most complex is an understatement.
Their expertise in dealing with each problem and finding solutions so swiftly was truly outstanding which we will forever be grateful.

Thank you.

Kay and Joe

The Keith Ian team lead by Ian have been fantastic. Selling our house was only part of the excellent service we received. We were kept informed, guided and supported every step of the way. The whole move process was made easy by this team, we were handled as if we were the only clients, treated with respect and understanding.
Thank you so much for everything, it has been a pleasure making the move to our New Home supported by you.
Debbie and Nick

Jordan and the team made the experience of selling our property seamless. Would definitely work with them again and would recommend them for anyone buying or selling!

We've recently sold our house through Keith Ian. Jordan and Max have been brilliant, always professional, customer focussed, quick to respond and a pleasure to deal with. Would certainly recommend this estate agency.

Jordan at Keith Ian was always available & was also very helpful when we needed him.

Max handled the sale of our house in Ware in a professional and friendly manner. We were kept regularly updated of progress and he really helped in resolving some issues with our previous service company who were very slow in providing necessary documents. Would certainly recommend Keith Ian estate agents.

Excellent service, they were very friendly and helpful in with every way, would recommend them to anyone

We were in contact with Charlene Ellis from the start till end. I cannot imagine going through the process with anyone else. She really went out of her way to help us out on several occasions. The only agency I’ve come across who calls when they say they would and replies to emails instantly. We were in a chain so things took a tad longer, Charlene would call me the second there was a update or even if it was to simply check how I was and remind me it’ll all soon be over.
Me and my partner both agreed she was way more useful than our lawyer!

Once again, thank you to Keith Ian, thank you Charlene.

I worked very closely with Charlene Ellis during my purchase, and she went above and beyond during some very trying times. The purchase occurred between July 2020-Feb 2021 during Covid 19 and the various lockdowns. She did everything she could to put my mind at ease during those extremely busy times, and is a credit to Keith Ian. If/when the time comes and I am looking to sell, I wouldn’t hesitate to work with Keith Ian, if Charlene is handling my sale.
Thank you again for everything you did!

My house sale should have been very straightforward, unfortunately it wasn't! Charlene supported me all the way through - contacting all parties and keeping me fully informed of progress. I would definitely recommend Keith Ian.

Just want to say a huge THANK YOU to Charlene / Keith Ian, Cheshunt for your professionalism, understanding and support throughout my house purchasing journey.

I was initially booked to view in July 2020 but had to cancel as I subsequently found another place, offer accepted but the seller withdrew the house from the market after a few weeks.  

I then rebooked in September, put in my offer which was accepted. It has been a longer journey than expected due to issues with my first mortgage application [Becky at Stonehorse Finance to the rescue] and then the loss of my sister overseas.  I just want to say how appreciative I am of all your efforts throughout the whole process, and doing your utmost best for me not to miss out on this house!

Yesterday, after a few long hurdles we reached the finishing line and completed the transaction.  You and the team have been awesome and I just want to express my heartfelt thanks for all you have done.

Becky have been a star - very efficient, knows her stuff and great communication.  Great recommendation so thank you!

On my way to collect the keys - Thank you once again!

Very professional interactions and good service. Small enough company so you meet the people who are going to show clients around your house. Extremely considerate and always responded to queries promptly.

From start to finish, Kieth Ian agents have been outstanding.
Flexible, helpful and easy to talk to.
Charlene goes over and beyond and was available to answer any queries I had regarding my house move during and after office hours. If I contacted her during her day off she would ensure my questions were answered by another member of staff.
I want to say a big thank you to Luke and Charlene for all of their hard work and making a stressful time more bearable.
I highly recommend!