Keeps Omdömen 

279
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Customer service is really poor for the monthly price. They canceled two of my appointments on the same day. After rescheduling the original appointment, the doctor pulled a "no show" on the new appoi... Se mer

Betygsatt 5 av 5 stjärnor

Elysia was the rep I talked with to day and was very helpful. She is professional, efficient and knowledgeable. Answered all my questions with the nicest disposition. P.S. Thanks Elysia M. Rome... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve had a great experience with Keeps. The pricing is fair, the process is easy, and I’ve been very happy with the results of my TRT. I also want to give a quick shout-out to Elysia for being so help... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

The only way to order products is to lock into a 3-month subscription plan that, for me, is far more often than necessary due to the amount of product. They claim you can delay your orders on the webs... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.


Kontaktuppgifter

  • Madison Avenue 79, 10016, New York, USA

  • keeps.com

3,5

Medel

TrustScore 3.5 av 5

279 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(279)

220 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic Product

The results and the follow up is spectacular. If you have any questions, they are always just a click away.

6 juni 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

We're so happy to hear you appreciate our results and follow-up! We're always here to help.

Betygsatt 1 av 5 stjärnor

Tuesday I had the blood work done and…

Tuesday I had the blood work done and spoke to there doctor. They wanted to prescribe me medication at 200 a month. Told them I wanted to wait and do some research. I ended finding a local doctor that would charge me 80 a month for the same medication. Any way it’s Friday and keeps charged me the 200 without my approval.

5 juni 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 5 av 5 stjärnor

Keeps has some excellent hair growth…

Keeps has some excellent hair growth and hair care products at great prices.

5 juni 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

We are so happy you appreciate our hair care products and prices! Thank you for your feedback.

Betygsatt 2 av 5 stjärnor

Convulted ordering system

Convulted ordering system. Tried to pause, then restart and the system was too confusing. Gave up!

28 maj 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

We appreciate your feedback as we take all comments and concerns seriously as part of our ongoing commitment to providing excellent service.

Betygsatt 1 av 5 stjärnor

Don't

Forced to cancel after getting racing heart and headaches after 1 week. What an expensive waste

20 maj 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 5 av 5 stjärnor

Good pricing

Good pricing. Customer service superb. On time delivery. Very convenient

28 maj 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

We are so glad you enjoyed our service. We appreciate your kind words and feedback.

Betygsatt 1 av 5 stjärnor

Don't trust

It started off good. Had a consult went and did the blood work and was ultimately put on TRT. After about 6 weeks I was finally starting to feel good, I had more energy and started to have a better opinion of myself. I had to go in for more blood work to get a refill and found they over shot the dose causing my testosterone to go too high, so instead of adjusting my dose they took me off of it and will not do TRT for me anymore. Its been 2 and a half weeks off of it now and feel like crap. Dont trust them and find somewhere local to you.

27 maj 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 1 av 5 stjärnor

Scamming customers into unauthorized charges.

Having me update my information before I can update my plan. Which i did. I picked a New plan. And it said before shipping a blood test and a contact was needed. Didn't have that so ill continue the next day after I go to the pharmacy and get blood results.
Your company REACTIAVED and sending me a 6month supply of my OLD plan from 3 years ago.
Why ship me my old plan when im in the middle of that test and why state nothing will be shipped until spoken to a doctor when yall gonna do it anway.
Eventhough your website states nothing will get shipped until updating my info with the doctor. But yall did it anyway. When I asked for a refund you all just said "oh well. Sorry for the inconvenience." Keeps you are a horrible customer experience. Now im out 200+ for crap I can't use. I hope you all rot in hell freaking scammers.

25 maj 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 1 av 5 stjärnor

Buyer Beware

Buyer Beware! This company had me meet with a “clinician” who would not tell me the price of treatment. They sent medication and charged my card almost $400. This is bait and switch. So far, customer service has only made excuses and, despite telling me a supervisor would call, sent several emails telling me they weren’t going to do anything.
Do not use this company. Do not. Look elsewhere.

21 maj 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 1 av 5 stjärnor

I was looking for testosterone…

I was looking for testosterone supplement they recommended I try to make my own testosterone or increase it. I said OK sat down with the clinician reviewed and said we'll do a test follow up well receive the medicine. I realize they're gonna send me two months of medicine and only charge you for one that's deceiving really to me so I don't like having to take a pill every day and I'd rather just do an injection once a week ask for my money back they say no my money back is because they charge me for the second month and I had no idea, I wondered why I got 59 pills but I thought it was the promotion that I signed up for which I never received a promotion back so just another shit company

23 april 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 1 av 5 stjärnor

Terrible customer service

Terrible customer service. They just send you product year after year and change what they send you. When the change didn’t work I was stuck with $100’s of bad product. They don’t take returns, no discussion. Just out of luck.

Try any other solution. They are terrible

15 maj 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 1 av 5 stjärnor

They won’t stop emailing me

They won’t stop emailing me. I have asked repeatedly for them to stop. There is no unsubscribe option in the email.

14 april 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 1 av 5 stjärnor

Keeps is a scam

Keeps is a scam. I ordered their hair growth product and canceled the order within less than 12 hours. Despite this, I was told their pharmacy had already processed the prescription and that my order could not be canceled.
I then stated that I would refuse delivery and return the product, but their customer service informed me that returns were not allowed because it was a prescription item. I contacted the company multiple times and was repeatedly told the matter would be escalated for a refund review. Shortly thereafter, I received an email stating they would not issue a refund.
This level of customer service is unacceptable. I made every reasonable effort to cancel the order promptly and resolve the matter professionally, yet the company refused to provide any meaningful assistance or flexibility.
I will never do business with them again. Consumers should think twice before ordering — because they’ll definitely “Keep” your money.

12 maj 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 1 av 5 stjärnor

Extremely Frustrating Experience

Extremely frustrating experience with Keeps. I was Immediately charged $150 before a doctor reviewed my profile. Once they did, they approved and fulfilled the prescription almost immediately and listed a long list of concerning side effects and claimed that 2 of the products in my treatment plan weren’t FDA approved, without giving me any reasonable opportunity to review the listed side effects and decide whether I actually wanted to proceed. After reading through the side effects, I messaged the doctor saying I did NOT want to continue and immediately canceled through the website, yet the order was still fulfilled anyway. Customers should absolutely have the ability to review and assess the prescription and side effects before being locked into a shipment. I reached out to support to request a refund and they refused. Very misleading and disappointing experience.

7 maj 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 5 av 5 stjärnor

Great products

Great products. Great customer service. Great communication. Any concerns I've had, just quick questions, were responded to quickly. Been using their products for over a year and a half and will continue to use them.

1 januari 2026
Logotyp för Keeps

Svar från Keeps

We're happy to hear that you've had such positive experiences with our products and customer service. We appreciate your continued support and value your feedback. Thanks for taking the time to share.

Betygsatt 1 av 5 stjärnor

Feels like a scam

They promise results. They deliver nothing. Customer service is slow. No refunds. No real doctors. Avoid Keeps

21 februari 2026
Omdöme utan inbjudan
Logotyp för Keeps

Svar från Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Betygsatt 5 av 5 stjärnor

The directions as well as advice were…

The directions as well as advice were clear to understand. The process is easy and explain step-by-step.

24 mars 2026
Logotyp för Keeps

Svar från Keeps

We're happy to hear that you found the directions and advice easy to understand, and the process explained step-by-step. Thank you for your feedback!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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