Customer service is really poor for the monthly price. They canceled two of my appointments on the same day. After rescheduling the original appointment, the doctor pulled a "no show" on the new appoi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Elysia was the rep I talked with to day and was very helpful. She is professional, efficient and knowledgeable. Answered all my questions with the nicest disposition. P.S. Thanks Elysia M. Rome... Se mer
Företaget har svarat
I’ve had a great experience with Keeps. The pricing is fair, the process is easy, and I’ve been very happy with the results of my TRT. I also want to give a quick shout-out to Elysia for being so help... Se mer
Företaget har svarat
The only way to order products is to lock into a 3-month subscription plan that, for me, is far more often than necessary due to the amount of product. They claim you can delay your orders on the webs... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.
Kontaktuppgifter
Madison Avenue 79, 10016, New York, USA
- keeps.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic Product
The results and the follow up is spectacular. If you have any questions, they are always just a click away.

Svar från Keeps
Tuesday I had the blood work done and…
Tuesday I had the blood work done and spoke to there doctor. They wanted to prescribe me medication at 200 a month. Told them I wanted to wait and do some research. I ended finding a local doctor that would charge me 80 a month for the same medication. Any way it’s Friday and keeps charged me the 200 without my approval.

Svar från Keeps
Keeps has some excellent hair growth…
Keeps has some excellent hair growth and hair care products at great prices.

Svar från Keeps
Convulted ordering system
Convulted ordering system. Tried to pause, then restart and the system was too confusing. Gave up!

Svar från Keeps
Don't
Forced to cancel after getting racing heart and headaches after 1 week. What an expensive waste

Svar från Keeps
great service and product.
great customer service and the products are getting the work done.

Svar från Keeps
Good pricing
Good pricing. Customer service superb. On time delivery. Very convenient

Svar från Keeps
Don't trust
It started off good. Had a consult went and did the blood work and was ultimately put on TRT. After about 6 weeks I was finally starting to feel good, I had more energy and started to have a better opinion of myself. I had to go in for more blood work to get a refill and found they over shot the dose causing my testosterone to go too high, so instead of adjusting my dose they took me off of it and will not do TRT for me anymore. Its been 2 and a half weeks off of it now and feel like crap. Dont trust them and find somewhere local to you.

Svar från Keeps
Scamming customers into unauthorized charges.
Having me update my information before I can update my plan. Which i did. I picked a New plan. And it said before shipping a blood test and a contact was needed. Didn't have that so ill continue the next day after I go to the pharmacy and get blood results.
Your company REACTIAVED and sending me a 6month supply of my OLD plan from 3 years ago.
Why ship me my old plan when im in the middle of that test and why state nothing will be shipped until spoken to a doctor when yall gonna do it anway.
Eventhough your website states nothing will get shipped until updating my info with the doctor. But yall did it anyway. When I asked for a refund you all just said "oh well. Sorry for the inconvenience." Keeps you are a horrible customer experience. Now im out 200+ for crap I can't use. I hope you all rot in hell freaking scammers.

Svar från Keeps
Buyer Beware
Buyer Beware! This company had me meet with a “clinician” who would not tell me the price of treatment. They sent medication and charged my card almost $400. This is bait and switch. So far, customer service has only made excuses and, despite telling me a supervisor would call, sent several emails telling me they weren’t going to do anything.
Do not use this company. Do not. Look elsewhere.

Svar från Keeps
I was looking for testosterone…
I was looking for testosterone supplement they recommended I try to make my own testosterone or increase it. I said OK sat down with the clinician reviewed and said we'll do a test follow up well receive the medicine. I realize they're gonna send me two months of medicine and only charge you for one that's deceiving really to me so I don't like having to take a pill every day and I'd rather just do an injection once a week ask for my money back they say no my money back is because they charge me for the second month and I had no idea, I wondered why I got 59 pills but I thought it was the promotion that I signed up for which I never received a promotion back so just another shit company

Svar från Keeps
Terrible customer service
Terrible customer service. They just send you product year after year and change what they send you. When the change didn’t work I was stuck with $100’s of bad product. They don’t take returns, no discussion. Just out of luck.
Try any other solution. They are terrible

Svar från Keeps
They won’t stop emailing me
They won’t stop emailing me. I have asked repeatedly for them to stop. There is no unsubscribe option in the email.

Svar från Keeps
Keeps is a scam
Keeps is a scam. I ordered their hair growth product and canceled the order within less than 12 hours. Despite this, I was told their pharmacy had already processed the prescription and that my order could not be canceled.
I then stated that I would refuse delivery and return the product, but their customer service informed me that returns were not allowed because it was a prescription item. I contacted the company multiple times and was repeatedly told the matter would be escalated for a refund review. Shortly thereafter, I received an email stating they would not issue a refund.
This level of customer service is unacceptable. I made every reasonable effort to cancel the order promptly and resolve the matter professionally, yet the company refused to provide any meaningful assistance or flexibility.
I will never do business with them again. Consumers should think twice before ordering — because they’ll definitely “Keep” your money.

Svar från Keeps
Extremely Frustrating Experience
Extremely frustrating experience with Keeps. I was Immediately charged $150 before a doctor reviewed my profile. Once they did, they approved and fulfilled the prescription almost immediately and listed a long list of concerning side effects and claimed that 2 of the products in my treatment plan weren’t FDA approved, without giving me any reasonable opportunity to review the listed side effects and decide whether I actually wanted to proceed. After reading through the side effects, I messaged the doctor saying I did NOT want to continue and immediately canceled through the website, yet the order was still fulfilled anyway. Customers should absolutely have the ability to review and assess the prescription and side effects before being locked into a shipment. I reached out to support to request a refund and they refused. Very misleading and disappointing experience.

Svar från Keeps
Great products
Great products. Great customer service. Great communication. Any concerns I've had, just quick questions, were responded to quickly. Been using their products for over a year and a half and will continue to use them.

Svar från Keeps
Feels like a scam
They promise results. They deliver nothing. Customer service is slow. No refunds. No real doctors. Avoid Keeps

Svar från Keeps

Svar från Keeps
The directions as well as advice were…
The directions as well as advice were clear to understand. The process is easy and explain step-by-step.

Svar från Keeps
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







