Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Se mer
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Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Se mer
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Very happy with the bedside tables we purchased in Keens. Staff very helpful and delivery guys polite and careful with installation as always. Would highly recommend Keens.
A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many sho... Se mer
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service.
Delighted with the furniture and delivery service. No complaints!
Have ordered online on a few occasions now and service always excellent. My last order was delayed and staff kindly rang to inform me. Items always arrive promptly and well packaged.
Nice experience in shop, very nice shop to walk through, also helped very much by sales person think his name was mark l. Very helpfull and friendly to talk too. Overall great experience
We wanted a replacement to our chinese stone figure (after we broke our previous one)
We were pleased to find KEENS stocked them and quickly ordered one online.
The price was great, it was packed well, it had tracking and was delivered after a few days. Would recommend this company.
Quick efficient service. Cushions arrived well packed and now looking great in my dining room.
delivery men were very helpful and answered queries.

Svar från KEENS Belfast - KEENS Belfast
Excellent service from start right through to delivery

Svar från KEENS Belfast - KEENS Belfast
We recently bought an Orla Kiely chair and stool from Keens. The manufacturer made a mistake and didn’t send feet for stool initially but Keens got on to them immediately and issue resolved very quickly. Staff are always so nice and customer care just excellent -they’re lending me the shops swatch folder to help me choose paint etc ! Would definitely recommend them .

Svar från KEENS Belfast - KEENS Belfast
What a lovely store now .Looks great and to many nice things .Lovely staff and very helpful .

Svar från KEENS Belfast - KEENS Belfast
I ordered a mattress online that was described as on offer but limited in supply, their system took the order and sent me an invoice to pay for it. This all took place on a Saturday afternoon, I contacted the company to try to pay but was told to ring on Monday (today) after several attempts to contact them I was told there was no stock, they had already sold out on the previous Thursday, also they informed me they did not deliver to Mainland UK, which was not was stated on the website. So, poor stock control and misleading delivery information
UPDATE. This company is still advertising this on Google shopping

Svar från KEENS Belfast - KEENS Belfast
Very professional team .
Picked a bespoke chair, ordered and delivered without any issues from in house team to the delivery team.
And just love my chair, a beauty and comfy.
Highly recommend Keens!

Svar från KEENS Belfast - KEENS Belfast

Svar från KEENS Belfast - KEENS Belfast
My purchase was delivered on time and I was kept well informed about delivery time etc. Good service from start to finish. Many thanks.

Svar från KEENS Belfast - KEENS Belfast
Great price and delivered on time. Happy with the product

Svar från KEENS Belfast - KEENS Belfast
Very happy with my recent purchase from Keens. Everything was just smooth from initial order right through to delivery. Will definitely be back and have recommended to others.

Svar från KEENS Belfast - KEENS Belfast
Good all round service. Sofa delivered on time. Great staff and very helpful

Svar från KEENS Belfast - KEENS Belfast
We have bought a number of pieces of furniture from Keens and have been very impressed with our experience. There is an excellent range of products available and if like us you need advice, Paul and the team were superb in understanding what we wanted to achieve. The high level of service does not stop with the sales team, communication about the delivery and the delivery and installation itself were first class. Overall Keens offer an exceptional service.

Svar från KEENS Belfast - KEENS Belfast
The staff are friendly and knowledgeable. The product arrived exactly on time and I was contacted by phone to let me know and arrange a time that suited me for delivery at no extra charge. I was contacted after delivery to check I was happy with the product and give advice on how to care and protect the table.

Svar från KEENS Belfast - KEENS Belfast
Excellent customer service from start to finish. First time purchasing from Keens and I would definitely recommend. Sofa was delivered on time and the team took so much care and attention in my home.

Svar från KEENS Belfast - KEENS Belfast
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