Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Se mer
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Very happy with the bedside tables we purchased in Keens. Staff very helpful and delivery guys polite and careful with installation as always. Would highly recommend Keens.
A sofa was one of my biggest purchases after getting to the property ladder so I wanted to get it right and Keens could not have made it a better experience. Did a lot of research and visited many sho... Se mer
Företagsinformation
Skrivet av företaget
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Kontaktuppgifter
186 Albertbridge Road, BT5 4GS, Belfast, Antrim, Storbritannien
- 02890453310
4,9
Utmärkt
221 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great quality furnishings with helpful…
Great quality furnishings with helpful and informative staff
15 april 2026
Svar från KEENS Belfast - KEENS Belfast
Michael, what fantastic words …thank you so much!
So happy with purchase
Absolutely love my sofa! Great service from start to finish. Brian in the shop was amazing. Great guy!
13 april 2026
Svar från KEENS Belfast - KEENS Belfast
Hazel, it is great to hear you love your sofa and that you experienced great service from KEENS, Belfast. Brian is a brilliant member of our team and loves to help customers find the perfect fit for them!
Svar från KEENS Belfast - KEENS Belfast
Steven, thank you! 5 Stars and great service …we are very happy with that.
Keens have a,lovely show room full of…
Keens have a,lovely show room full of good quality furniture. Staff are friendly and well informed.
Delivery was easy to arrange and the delivery staff were v helpful
8 april 2026
Svar från KEENS Belfast - KEENS Belfast
Christina, thank you for such a great review of your recent experience with KEENS, Belfast! Your custom means a lot to us all. We look forward to you next visit.
Excellent quality and service
The team were great, very helpful. I ordered a bed and mattress, the quality is amazing. When my order was ready for delivery, they held on to it for a month until I was ready to receive it.
27 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Stephen, thank you for such a great review of your recent purchase from KEENS, Belfast. We have an excellent range of mattresses to choose from with knowledgable members of the team to help you in making a decision. Thank you
Svar från KEENS Belfast - KEENS Belfast
Jim, thank you for your kind words we appreciate it
The lady in Keens was professional and…
The lady in Keens was professional and friendly. The delivery service was at the time given and the men were also professional and friendly.
27 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Ajay, thank you for such kind words. We are thrilled that you found our team to be professional and freindly!
Fantastic service
Fantastic service. Communication was first class and delivery team were professional and did amazing job putting sofa together. Highly recommend
24 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Graham, thank you for such great feedback. We are so pleased you were happy with both communication from KEENS, Belfast and the service our delivery team provided. Many thanks for choosing us and of course for the recommendation!
Wide choice of quality furniture on…
Wide choice of quality furniture on show. Excellent communication and great delivery service
24 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Estelle, hank you for such kind words. We are glad you enjoyed our range of furniture and the experience you had with KEENS, Belfast.
Very helpful
Very helpful, great service from the very start, including the delivery team.
24 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Claire, thank you so much for the great review we appreciate it!
Great advice
Choosing our new chairs was easy given the experience and guidance provided by Denise who listened to our needs and likes. Delivery went without a hitch and we're now enjoying a comfortable seat!
24 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Olwyn, thank you for your great comments. We are so happy to hear that Denise was helpful in the process of choosing your new chairs. Our team pride themselves on providing as much information for our customers as possible to help in the decision making process. Enjoy your fantastic new Stressless chairs!
Love Keens
Love Keens
Service was great when getting our dinning table and breakfast chairs . Sarah was great help
All the staff are lovely and helpful
23 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Reena, thank you so much for your kind words! We are so happy you found our team to be helpful and of course Sarah is a valuable member who really enjoys helping her customers
Svar från KEENS Belfast - KEENS Belfast
Diane, thank you so much! We have fantastic delivery team who are continually being praised by our customers.
Fantastic experience
Great company to deal with. Beautiful high quality furniture. Cathy was great to work with choosing the right sofa, and they were able to source me a sideboard that I had seen in a competitor retailer, but at a much more competitive price. Five stars all round.
18 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Mark, thank you for the great review! We have a great range of Brands to choose from. We are so happy that you found the whole experience so good. Cathy will be delighted that she was helpful whilst choosing your items and we will look forward to your next visit!
Knowledge and friendly staff
Knowledge and friendly staff. Good communication and deliver when they say they will.
19 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Kathryn, thank you we are delighted that you had a good experience with us here at KEENS, Belfast!
Great team of helpful and genuine people from start to finish
Lovely people from start to finish
God bless you all
19 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Melanie, thank you for your kind words …lovely
High quality, super stylish.
The product has been made to such a high standard, we’re delighted with our purchase. Fantastic finance options along with amazing options and deals! but the customer service has really been great. Our sofa was delayed slightly than initially first agreed but the staff have been very informative, courteous and friendly, from initial purchase right through to delivery. Couldn’t fault them.
13 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Clare, thank you for your kind review and we are delighted to hear how happy you are with the quality of your product and the great finance options we over here at KEENS, Belfast. We appreciate your understanding of the slight delay and are please the team kept you informed and up to date. Thank you again for the kind words and we look forward to welcoming you back to the showroom.
Incredibly helpful staff with online…
Incredibly helpful staff with online purchasing, quick turn around from ordering to delivery. Exceptional delivery service with friendly staff who built the furniture and left everything incredibly tidy.Highly recommend!!
12 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Eimear, thank you for your great feedback! We are delighted you found our team helpful and enjoyed the quick delivery. Our online team are exceptional and are continually praised by our customers which is fantastic! We really appreciate your recommendation!
My new. Mattress from Keens
Whole experience was very good from point of choosing mattress type , to delivery time and delivering the product.
12 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Gerard, thank you for such a great recommendation we really appreciate! We have a great range of mattresses in-store and our team love helping our customers to choose the best option for them. Thank you and we look forward to your next visit to KEENS, Belfast.
A bit of discount can go along way to…
A bit of discount can go along way to customer satisfaction
10 mars 2026
Svar från KEENS Belfast - KEENS Belfast
Jim, we have great Brand Promotions available on all our ranges offering the best price possible for our valued customers and of course we have the added bonus of complimentary delivery and set up within all of Northern Ireland. Thank you for your review.
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