Had read lots of bad reviews but was desperate so booked an express test at Heathrow clinic anyway. The whole process was smooth and efficient. Kind man at front desk was helpful in explaining process... Se mer
Katalyst Health
Tack för att du använder Trustpilot. Tyvärr går det inte längre att lämna omdömen på just den här sidan, då företagets webbplats stängts ner. Om du har några frågor får du gärna kontakta oss.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our group of 16 could not be more pleased with how wonderful Pooja and Kiera were to help us administer covid testing. Extremely efficient, kind and patient. We are grateful that Katalyst Health was a... Se mer
Great experience. Did our PCR tests at Nuffield health centre at 3pm and were expecting our results before midnight the following day. We had the results back quickly and efficiently within 3 hours of... Se mer
The service was polite, efficient and thoroughly professional. I needed a PCR test for next-day travel to Japan, which has its own peculiar rules, and they knew right away exactly what was needed. The... Se mer
Företagsinformation
Skrivet av företaget
Katalyst Health is a provider of rapid COVID testing throughout the UK. Our team has provided on-site rapid COVID testing for major studios, broadcasters, cruise ships, and airports.
Kontaktuppgifter
18 Soho Square, W1D 3QL, London, Storbritannien
- support@wearekatalyst.com
- katalysthealth.uk
A Sham or a Joke?
I feel like having been cheated. The nurse who took my sample for testing was unprofessional if not immoral. What a shoddy work she performed! She just put the rod half way up my left nasal and finished. Note here, just my left nasal, and no sample taken from the other nasal and my mouth. Unsurprisingly, the testing result came out to be indeterminate (void), surely due to insufficient sample taken. It’s a panic attack as I desperately needed a negative result for boarding a flight back home. Eventually I rushed to have a super-expensive but rapid test with another clinic. Guess what, I had a confirmed negative result. Hurrah, I could go home as planned. But I was at the same time extremely outraged since it proved without doubt that the test I did with Katalyst Health was not properly done at all. Definitely wouldn’t recommend it’s services to others. I would follow up to make direct complaint to the company and the relevant UK authorities.
19 september 2022
Friendly and fast
They were very helpful and the results arrived at the correct time. It was great.
17 september 2022
The customer service was very helpful.
21 september 2022
Quick and efficient.
17 september 2022
Was seen on time and the results were…
Was seen on time and the results were also provided in good time that helped me to proceed with the cancellation
20 september 2022
It was great and very professional…
It was great and very professional respectful the team. I definitely recommend at all.
15 september 2022
The test and speed of results were…
The test and speed of results were great, but setting up the app in the first place was incredibly cumbersome. You need to set aside at least 20 mins per person to set this up, and that assumes you are ok working with apps and technology.
3 september 2022
Very quick and easy
Whole process took less than 5 minutes but so easy. Got results same day even tho I had booked next day results
11 september 2022
Great customer service
Great customer service, extremely helpful. Very clean facility. Fast results
11 september 2022
PCR Test
They where spontaneous in generating the PCR results and customer service was great. Helped me to meet my international flight that I could have missed.
12 september 2022
Quick and Efficient
It was quick and efficient. The testing centre was also conveniently located in a prominent hotel.
12 september 2022
The staff were extremely friendly and…
The staff were extremely friendly and professional.
9 september 2022
Quick and easy process
Quick and easy process, lovely staff and results received a few hours later as promised.
10 september 2022
Pleasant experience
The reception staff is nice and patient to register me for the testing. She performed the test for me and there is no uncomfortableness. As I am traveling to Hong Kong, she explained that she will send me in a separate email regarding the accreditation of the clinic. The test result was received about 7 hours after the test though I registered for results in 24 hours!
11 september 2022
Excellent service will definitely go to…
Excellent service will definitely go to again!!
12 september 2022
Good and positive
8 september 2022
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