Customer services deserve to 2.5 star as they had been so rude may be I wear scarf, I have check the seating place my kids did not like to eat in so I have order only simple Vanilla ice cream in cup f... Se mer
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Det här tycker kunderna
Ordered three boba drinks. The delivery was on time, and the packaging was secure. However, the plastic seal around the top of the bottles doesn’t seem like the best way to protect the drinks. U... Se mer
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I am only reviewing MILTON KEYNES shop I have been taking my family there for years and the service is fantastic!...The ice-cream delicious and the wafflers really well prepared. I also would... Se mer
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Terrible experience, rude management. We visited here for me neices birthday as a large family group, the birthday girl should receive cake or milkshake for birthday, when asked at the till rudly was... Se mer
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Företagsinformation
Skrivet av företaget
Kaspa’s are an award-winning collection of exciting dessert houses that offer the world’s favourite hot and cold desserts under one roof. Our menu boasts a mouthwatering selection of ice creams, gelatos, waffles, crepes, milkshakes, smoothies, and sundaes. Our parlours will change the way you view dessert.
Kontaktuppgifter
Storbritannien
- support@kaspas.zendesk.com
- kaspas.co.uk
Ingen aktuell inbjudningshistorik
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Lovely service
Lovely service, great portions, answered great prices. The young man hosting was lovely!
Order bananaberry I received waffle…
Order bananaberry I received waffle with some chocolate no banana no berries
I’ve recently left a great review and I…
I’ve recently left a great review and I visit here often , today will be my last. We had lunch in town and fancied something sweet so I had a crepe and my partner one of the half waffles on the kids section… the plate! Who in their right mind plated this dessert up? And it could have been for a child! The plate had a big sharp chip take out of it,about 6 cms long and 2 cms wide. there is no way u could miss that, I told a waitress, she just shrugged her shoulders , then after I went and asked for the manager, they man said that’s me, and again just started and shrugged his shoulders, not good enough. No one cared, no one seemed bothered. Seriously terrible service. If my complaint had been heard I wouldn’t have had to write it here!
Amazing service very good waiter…
Amazing service very good waiter Johnathan was really nice and gave us nothing but respect and kindness!!!
The service was is very awful
The service was is very awful. It took very long time to serve and they had not taken one of the items correctly. Waiting time was really long. Not happy with what happened there
Best desserts ever
The desserts were very good quality and we were amazed at how quick they were making it, the desserts are also balanced with the strength of flavours and sizes. One thing to improve on though was the customer service as they didn’t really speak much and it was hard to know what to do.

Svar från Kaspa's Desserts

Svar från Kaspa's Desserts
Avoid at all costs
Avoid at all costs. Order received was incorrect and Kaspa Desserts are refusing to issue a refund. Over priced and poor customer service. I will be taking this further.

Svar från Kaspa's Desserts
Kaspas Plymouth
The food is really great and the people are very kind with a nice smile. The food is nicley repersented and looks amazing and tastes amazing

Svar från Kaspa's Desserts
Great people and staff and ver kind and…
Great people and staff and ver kind and helpful

Svar från Kaspa's Desserts
Run away, and don’t look back.
If you’re looking for food so bad that you wouldn’t give it to your dog, you’ve come to the right place. These guys definitely know how to produce so called food that, in my view, is only fit for a cesspit. Avoid at all costs, the tasteless desserts are served cold. Outrageous that they can get away with this garbage.

Svar från Kaspa's Desserts
The basque cheesecake is not nice
The basque cheesecake is not nice, it isn’t proper basque it’s more like a New York cheesecake, I could taste the gelatin! The strawberry cheesecake frappe tasted like nesquick! When you pay Kaspa prices you expect better!

Svar från Kaspa's Desserts
Beware of this scam!!
Beware of this scam!!! I ordered and followed the carrier on the app. He went to the top of my road, called me once and hung up, then drove off, never delivered my order and as of yet have been robbed of £53.58

Svar från Kaspa's Desserts
Frozen waffle or a sundae soup anyone?
I ordered online at 5pm, requesting delivery at 6:30. It arrived 7:10 with no communication & it was cold, not Luke warm just stone cold. My husband had a sundae which was £14 (shocking I know but desperate times and all that) and it was just like a sundae soup - all melted. Very disappointing- we only ordered a chocolate waffle and a sundae and it came to £22 and that was with £8 off (madness!) Definitely not worth the price unfortunately.

Svar från Kaspa's Desserts
Over 2hours wait for a delivery
Over 2hours wait for a delivery. This is not acceptable so I cancelled my order . How can it take 2hours to make 2 milkshake and deliver them

Svar från Kaspa's Desserts
Amazing service
Amazing service ! We had 19 in our party celebrating Eid, booked 3 hours in advance as wanted to have the right amount of seats. Staff were so quick and every dessert was to perfection ! Thank you Kaspa ! We had the best time

Svar från Kaspa's Desserts
I don't have nothing against the…
I don't have nothing against the workers, the only one thing that is upset me, is some of the poor quality products they are selling, very expensive, very low quality , the chimney cake is one of them, expensive and nothing compared with original chimney cake tasting....

Svar från Kaspa's Desserts
Food
The service was really nice, the people were friendly. I got the Bueno Cookie Dough and it was very rich, quite sickly on an empty stomach but it was delicious. The Cinnabites were like cinnamon churros except softer. Overall, it was a lovely, the food is always great but I would say, don't go on a completely empty stomach, might not be able to finish it all. Also get a drink, some of the foods can be claggy but it was really nice.

Svar från Kaspa's Desserts
Waste of time
We went to the Wood Green branch the tables were full of dirty plates, the staff were moody, zero atmosphere. The dessert was mush and my daughter did not even want to finish it. Would not recommend I just wasted £9.

Svar från Kaspa's Desserts
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