Kapsule Omdömen 

24
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

BEWARE...... ALL 3 of my cats will not even touch these, they smell them and walk away. I tried putting a little bit in their favorite food and they won't touch the food at all. I have 4 jars unto... Se mer

Betygsatt 5 av 5 stjärnor

First time using Kapsule and I was really impressed. Ive shopped from other sites that state they ship from NZ or Aussie but have often waited weeks for something that's been shipped from China. Amazi... Se mer

Betygsatt 5 av 5 stjärnor

I have given 5stars because the communication and support from Kapsule ,over a minor fault of an item I bought, was very much appreciated. Due to me being housebound with mobility issues Kapsule sa... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Kapsule is such an incredible online store! Their customer service is out of this world with answering my questions and I’m glad we finally have something New Zealand based and not sold off to the aus... Se mer

Företaget har svarat

Företagsinformation

  1. Online-marknadsplats

Skrivet av företaget

Kapsule is New Zealand’s all-in-one online marketplace, designed to make shopping simple, seamless, and local. We bring together a wide range of sellers and brands under one roof, giving customers the convenience of finding everything they need in one place while supporting Kiwi businesses at the same time. From fashion, electronics, and homeware to food, beauty, and everyday essentials, Kapsule is built to reflect the way people shop today. Our goal is to make online shopping feel effortless: easy search, secure checkout, reliable delivery, and trusted customer support. We are proud to work with independent makers, established retailers, and everything in between. Every store on Kapsule is carefully onboarded to ensure quality products and a safe shopping experience. For customers, this means peace of mind. For vendors, it means a platform that values and promotes their work. As a 100% New Zealand-owned business, Kapsule is more than just a marketplace — it’s a community. We believe in giving small businesses the tools to succeed online, while giving shoppers access to better choice, better value, and better service. Whether you’re discovering something new or shopping for everyday essentials, Kapsule is here to open doors to a world of products, made easy.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

24 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(24)

24 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

BEWARE.....

BEWARE...... ALL 3 of my cats will not even touch these, they smell them and walk away. I tried putting a little bit in their favorite food and they won't touch the food at all. I have 4 jars untouched and now the company scams and sends another shipment. I never authorized a recurring shipment. When I emailed the company about the 2nd order of course "it can't be canceled because it was already shipped" Then multiple emails back and forth telling me to delay the next shipment and skip a shipment......NO I WANT TO CANCEL. I DID NOT SIGN UP FOR AUTOSHIP.

26 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really does ship from NZ!

First time using Kapsule and I was really impressed. Ive shopped from other sites that state they ship from NZ or Aussie but have often waited weeks for something that's been shipped from China. Amazing service and great product. Delivery was fast too. Thanks

10 september 2026
Betygsatt 5 av 5 stjärnor

Kapsule is the best!

Kapsule is such an amazing online store! Finally New Zealand has something like Amazon. The customer service is out of this world and I love my new slippers!

5 maj 2026
Betygsatt 5 av 5 stjärnor

Braid

Timely delivery,and product matched description perfectly.I have just put the line on my reel for the next adventure.

6 juni 2026
Betygsatt 5 av 5 stjärnor

Great service

Easy straight forward online purchase. Super fast despatch and delivery. Great packaging and great products. Very happy. Already purchased again on Sunday

26 maj 2026
Betygsatt 5 av 5 stjärnor

Prompt communication from customer service

I have given 5stars because the communication and support from Kapsule ,over a minor fault of an item I bought, was very much appreciated. Due to me being housebound with mobility issues Kapsule saw to the fault quickly. Thanks.

28 april 2026
Logotyp för Kapsule

Svar från Kapsule

Thanks Rae, really glad we could sort that out for you quickly. We know how frustrating it is when something arrives faulty, especially when getting out and about isn’t easy. Hope you’re enjoying it now that it’s sorted. Thanks for taking the time to write this.
— Jesse

Betygsatt 5 av 5 stjärnor

Kapsule is such an incredible online…

Kapsule is such an incredible online store! Their customer service is out of this world with answering my questions and I’m glad we finally have something New Zealand based and not sold off to the aussies!

8 april 2026
Logotyp för Kapsule

Svar från Kapsule

Thanks Jake, this means a lot. Keeping Kapsule NZ-owned and NZ-built is genuinely important to us, so it’s great to hear that resonates. Stoked you had a good experience with the team too, they’ll be chuffed to read this.
— Jesse

Betygsatt 5 av 5 stjärnor

Amazing experience and my order arrived…

Amazing experience and my order arrived very quickly. Will definitely buy again. Highly recommended

12 april 2026
Logotyp för Kapsule

Svar från Kapsule

Cheers CB, thanks for the review. Fast delivery is something we lean on our vendors for and they came through on yours. Looking forward to the next one.
— Jesse

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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