JYSK Omdömen 

I purchased numerous small items from jysk in a sale on line total approx €90 in January 2025. Im still waiting for delivery!
I have emailed them ,told they went missing in shipping.
I then asked for a refund and 6 months later still nothing.
Terrible service, do not buy from this company.

Purchased 2seater sofa,2 chairs and coffee table over 2 years ago, very comfortable, very pleased,it has never been out in the elements, kept in garden room. Recently I noticed the rattan had started to ravel and became brittle.
I went to the shop in Naas on the Tuesday and had the full order replaced the next Friday, even though only 2 items were damaged, I can't fault Jysk 👍👏

Awful service. No phone help. Delivered the tables without legs or bolts then saying we can’t just go to the story to collect the missing parts they have to collect the tables and re deliver new ones. Weeks relayed. Awful. AVOID

I received the mattress but unfortunately it was dirty with grease and smelled bad. I immediately contacted customer service for a refund or replacement, I hope they contact me as soon as possible.

I ordered 2 sofas, 4 chairs, a dinner table and a tea table one and a half months ago from the Dordrecht store, and I am still waiting for them to be delivered to me. Store hasn't received one of the sofas yet and when I call, I am getting the same answer "it should be delivered to the store during the weekend". One and a half months, this is a mass production company. They are not producing designer products. Why am I still waiting! They are not sure if my long ago ordered sofa will be in store this weekend as well. JYSK is unprofessional and slow to produce!

Appalling in store experience. Very disorganised. Purchased two large bar tables. Trolleys were tiny so neither table would fit and was advised if I needed a trolley to get one in Dunnes Stores as theirs cannot be taken outside the store?? No offer of help to get items to car.

I had a wonderful experience when I recently rang JYSK Customer Service and in response to my complaint re: the outdoor Rattan corner sofa's which had unravelled I now have both replaced . I found Aine in customer Service so helpful and the communication was very clear and she contacted the JYSK store I purchased it from
and even though they did not reply immediately I emailed Aine again and straight away she emailed the store and I received a phone call ..I had no problem waiting (3 weeks) until the replacement arrived in store. I got a text from JYSK to saw items were ready for collection Which we collected yesterday. All in all a very positive outcome and a happy Customer. 🙌

Ordered €2k worth of furniture on April 13th. Still no delivery after 8 working days. Called Jysk and was told one item was not in stock. Was promised shipping on May 1st. On May 5th I received an email from delivery company Nugo saying it had been delivered and signed for. No furniture or contact from Nugo. Currently the shipment is missing. Jysk will not issue a refund and I have no furniture. Nugo are not responding to queries from myself or Jysk. Was also informed by Jysk this morning that not all furniture has been shipped. Totally unacceptable. I will never shop online with Jysk again.

Absolutely useless customer service had ordered a table and 6 chairs in late April and table delivered within 10 days and since 4th April they have lied repeatedly that fast way will deliver it’s now 4th May and no chairs for outdoor set have sent 10 emails and now seeking a refund on my credit card and expect will have to do a charge back as they keep saying they will deliver . Wrong suggest you avoid this retailer

Bought a promotional offer garden furniture set for €1,250 +€50 for delivery, when it arrived the table was damaged, I am now waiting almost 3 weeks for replacement, every time I ring the store I get the same response, you will receive a message tomorrow, such a shame as I am so happy with the rest of the set. I should be offered a discount off my next purchase to encourage me to shop there again🙁

Jysk sold me a dodgy sofa with a misaligned middle leg lead to no central support. It has led to me receiving a back injury due to it being sloped forward. I contacted customer care who assured me that Fastway couriers would pick it up and a refund issued. After spending ages repackaging it, the sofa bed has been sitting in my hallway since the 18th of April. According to the agent Fastaway are to too busy too pick it up, even though Fastway sent me labels for it's return on a specific date. I will be going to the small claims court soon. I will also be visiting my doctor for the back pain that has been caused.Also the agent has now stopped responding to my emails. Avoid their cheap furniture folks.Customer care is atrocious.Also be aware we waited for weeks upon weeks to get this poor quality sofa like others here.A whopping 74pc negative rating should tell you all you need to know about them.

I should have read the reviews before I placed my order. Missing items. Tried to call and lines are closed. Tried to contact by email but it is giving an error message! Wonder why that is. I guess they don’t want to receive emails. Also even though order was placed with JYSK Ireland when I am trying to lodge a claim online it is a UK domain. Again I wonder why they are routing claims to a site outside the EU. Very bad first time experience for what should have been a simple order to fulfil!

If I could give 0 stars I would, I love the furniture but unless you can collect physically from the shop itself don't. Placed an order in March, waited a month still no sign, contacted customer service and they told me I wouldn't receive my order until end of may, no communication to tell me this, I proceeded to cancel my order on 7th April, now it is the 23th April and I still have not received my €530 that I spent, absolutely ridiculous.

Went into Jysk Kilkenny yesterday to see if outdoor chair and table set was in stock. One women in store trying to help a queue of customers. Ordered and waiting half an hour before she told me table was ready but couldn’t find chairs despite 33 showing in stock on computer. Young man getting orders ready to collect so only 2 staff in whole store. Trying to assemble today and one leg of table faulty. Only way to complain is ring where you will no doubt wait several hours to talk to a disinterested teenager. Best bit was leaving store the customer satisfaction screen was broken, probably kicked by other dissatisfied customers. Stick to IKEA

Absolute disgrace of a service. Paid 60€ for delivery that was supposed to take 3-8 days. 19 days now and still waiting. How are they still on the market is beyond me.

The shipment and delivery method they use is ridiculous. Bought a wardrobe 3 weeks ago. Comes in 6 different flatpack boxes. Received 2, then 1, then the other 2. Still waiting on one to start it. What has been delivered was already opened and taped back together..with no instructions. Feel pretty hard done by after handing over €500.do yourself a favour and just collect it if you can.

Delay after delay with delivery. Bought several products online about 12mths ago, a single bed being one of the products, it was bad quality from day we assembled it and now 12 mths on I'm having to replace the bed as it has quite literally fallen apart!!
Will never again purchase from JYSK!!!

I just cancelled my order due to waiting 8 days and no sign of delivery in sight, no communication from Jysk. I got sick of the rude customer care or lack of, Sean was especially rude.

Ordered from their website and cancelled within 24 hours but they still will not cancel the order despite emails to provided email CAN NOT OPEN THE ABOVE WEBSITE NOW MAYBE IT IS A FRAUD

Shame!! I hear They raised prices in Serbia by 50% for blankets that cover children, students??? increased sales due to the situation in the country and they raise prices to make money from people's suffering