Would definitely recommend JW Autos! Joshua was really friendly, easy to speak to and happy to answer any questions or queries I had. I also really appreciated that there was no pressure to make a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We received fantastic service from Joshua when purchasing my son’s first car. He was professional, friendly and extremely knowledgeable, answering all our questions clearly and making the whole experi... Se mer
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Have driven away very happy. The sales person (Joshua) was very pleasant and nothing was to much hassle . Visiting JW autos was a great experience, they had many great priced cars which I had been con... Se mer
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Made an online enquiry today (Sunday) and got a call back shortly after I explained what I was looking for and she said she can arrange for a video of the vehicle to be sent to me, I was contacted a s... Se mer
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Företagsinformation
Skrivet av företaget
With a family history in motor vehicle sales across Kent, I grew up surrounded by cars and developed a passion for the industry from an early age. In 2020, I decided to build something of my own — and JW Autos was born. What began with just three cars quickly grew into a thriving business. Within five years, we expanded our stock to over two hundred vehicles and earned a strong reputation for personal service, expert knowledge, and high-quality used cars. Our commitment to excellence has been recognised nationally, winning Newcomer of the Year and UK Independent Dealer of the Year (General Sales – Under 150) at the 2023 MotorTrader Independent Dealer Industry Awards. We specialise in reliable, great-value everyday vehicles, sourced through trusted networks to offer a wide range of popular makes and models. Every car is personally selected and put through a rigorous 147-point inspection at our 22,000 sq. ft. preparation centre, where our team of master technicians, painters, and detailers ensure each vehicle meets our strict Quality Standard. Despite our growth, our values of integrity, transparency, and genuine care remain central to everything we do. Whether it’s your first car or your next one, JW Autos is dedicated to offering a straightforward, friendly, and trustworthy buying experience. Jack Waddell Founder, JW Autos
Our promise to you!
Skrivet av företaget
- Trust, transparency and care
- At JW Autos, our promise is simple: to provide every customer with a car-buying experience built on trust, transparency, and care. From the moment you step onto our forecourt, we treat you like family, guiding you through every step with honesty and clarity. Every vehicle we sell is hand-picked and rigorously inspected to meet our strict Quality Standard. With a comprehensive 147-point check at our state-of-the-art preparation centre, we ensure your car is safe, reliable, and ready for the road. Our team of expert technicians, detailers, and specialists take pride in preparing every vehicle to the highest standards, so you can drive away with complete confidence. We promise no hidden surprises, no pushy sales tactics—just straightforward, professional advice tailored to your needs. Whether it’s your first car or your next upgrade, our goal is to make the process simple, enjoyable, and stress-free. At JW Autos, your satisfaction isn’t just our priority—it’s our promise.
Our Service
Same Day Drive Away!
Here at JW Autos, you can enjoy your new vehicle immediately, as all of our stock is ready for you to view, choose, and drive away without delay.
Kontaktuppgifter
J W Autos, Unit 1, Ballard Business Park, Cuxton Road, ME2 2NY, Rochester, Storbritannien
- 01634540990
- sales@jw-autos.co.uk
- jw-autos.co.uk
4,4
Utmärkt
385 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 65 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really good experience with Ash
We had a really good experience with Ash at JW Autos. He was very accommodating and did all he could to help us select the right vehicle. The manager could not allow any negotiation on the price of the car which was unfortunate however the overall customer service from Ash was great. Thanks again.
5 november 2025
Svar från JW Autos
Thank you for taking the time to leave us a review! We’re happy to hear you had a positive experience with Ash, and we hope you’re loving your new vehicle!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks
JW Autos
I love my new car!
Friendly staff, knowledgeable and patient, showed us all the cars we wanted to see inside. All went smoothly and I own the car for a week now and I absolutely love driving it!
26 oktober 2025
Svar från JW Autos
Thank you for taking the time to leave us a review! We're happy to hear that we made your experience smooth, your kind words will be passed on to the team!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
I bought the car I wanted …
From the moment I walked through the door I felt welcome. All the staff were friendly and helpful. I explained what car I was interested in and never felt pressured into buying it. Thank you for making it a happy experience.
31 oktober 2025
Omdöme utan inbjudan
Svar från JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
New car
I went along to look at a car I had seen online. I didn't know if I would be buying or not but the service I received made me feel in safe hands so I purchased the car, and from start to finish the experience went smoothly Sunny and Lilly were professional and easy to deal with. I would recommend this company.
1 november 2025
Svar från JW Autos
Thank you for taking the time to leave us a review! We're happy to hear Sunny and Lilly made your experience smooth, your kind words will be passed on!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Grate service from start to finish…
Grate service from start to finish would highly recommend a family and friends
1 november 2025
Svar från JW Autos
Thank you for taking the time to leave us a review! We're happy to hear that we made your experience smooth, your kind words will be passed on to the team!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Friendly service treated with respect.
24 oktober 2025
Svar från JW Autos
Thank you for taking the time to leave us a review! We’re happy to hear you had a positive experience with us, and we hope you’re loving your new vehicle!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks
JW Autos
She is so friendly and kind.Thank you…
She is so friendly and kind.Thank you for your help .
31 oktober 2025
Svar från JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Svar från JW Autos
Thank you for taking the time to leave us a review! We're happy to hear Ash made your experience smooth, your kind words will be passed on!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Krystal explained everything with good…
Krystal explained everything with good pace and excellent communication skills.
All arrangement was super, quick and tailored
28 oktober 2025
Svar från JW Autos
Thank you for taking the time to leave us a review! We’re happy to hear you had a positive experience with Krystal, and we hope you’re loving your new vehicle!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks
JW Autos
No Care For Customers
Awful service regarding complaints handling and complying with legislation.
Had nothing but trouble with my vehicle since day 1 and have been attempting to return the vehicle since within 30 days of purchase back in February
Since going down this route Inese i have been ignored, fobbed off and outright disrespected.
I have never witnessed a more shameful service as someones who id regulated by the FCA
When i spoke to Inese asking to speak to the owner as i didn’t think she was dealing with the complaint fairly or promptly she replied “lifes not fair”
Could you imagine receiving this response from a regulated company and senior manager.
Spend your time and money elsewhere as if your car has a problem, god help you.
Will be pursuing legal action against JW autos
Full review on google reviews
29 oktober 2025
Omdöme utan inbjudan
Service from start to finish was very…
Service from start to finish was very accommodating and friendly, was very helpful and friendly and gave multiple options and avenues to go down and made sure that I was happy with every step , walked away with a new car and very informative and relaxed.
Best dealership have been too and will always revisit
26 oktober 2025
Svar från JW Autos
We’re glad to hear that we could help you find the right vehicle - thank you for supporting our business!
Congratulations on your new car - if you ever have any questions, do not hesitate to get in contact we’re happy to help.
All the best
JW Autos
Lovely experience
Purchased a car recently from JW autos and the process was great. Super accommodating, they picked me up from the station as well!
In particular Crystal was amazing, helpful over the phone, kept me informed, and really friendly.
Definitely a dealership to recommend
26 oktober 2025
Svar från JW Autos
Thank you for taking the time to leave us a review! We’re happy to hear you had a positive experience with Krystal, and we hope you’re loving your new vehicle!
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Very helpful service from all staff
26 oktober 2025
Omdöme utan inbjudan
Svar från JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Very helpful
Very helpful, explained all paperwork, felt comfortable, gave me the chance to think about my puchase
24 oktober 2025
Svar från JW Autos
Thank you for your kind words! We're so glad to hear you had a smooth experience and that you’re happy with your new car. It’s great to know that everything went so well!.
If you ever need any further assistance, don’t hesitate to reach out, we’re always here to help!
Many Thanks,
JW Autos
Excellent service with jw autos
Excellent service with jw autos
Pleasure doing business with them.
25 oktober 2025
Omdöme utan inbjudan
Svar från JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Friendly staff
Friendly staff looking to get you the right car at an affordable price without pressuring you to go for anything in particular
24 oktober 2025
Omdöme utan inbjudan
Svar från JW Autos
Thank you for your kind words! We're so glad to hear you had a smooth experience and that you’re happy with your new car. It’s great to know that everything went so well!.
If you ever need any further assistance, don’t hesitate to reach out, we’re always here to help!
Many Thanks,
JW Autos
Great service
Great service. Really nice people. Responded all my questions and did not push any product.
23 oktober 2025
Svar från JW Autos
We’re glad to hear that we could help you find the right vehicle - thank you for supporting our business!
Congratulations on your new car - if you ever have any questions, do not hesitate to get in contact we’re happy to help.
All the best
JW Autos
Great selection of cars at sensible prices
Great selection of cars at sensible prices, very helpful and knowledgeable sales executives. I would definitely be back in the future (when my wife needs a new car - I’m very happy with mine now!)
22 oktober 2025
Svar från JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
Svar från JW Autos
Thank you for your kind words! We're so glad to hear you had a smooth experience and that you’re happy with your new car. It’s great to know that everything went so well!.
If you ever need any further assistance, don’t hesitate to reach out, we’re always here to help!
Many Thanks,
JW Autos
JW Autos were really helpful when I…
JW Autos were really helpful when I needed to find a new car that met the needs of my family. Outstanding service from start to finish. Would definitely recommend.
13 oktober 2025
Svar från JW Autos
Thank you for your kind review! We’re happy to hear you had a positive experience with us.
If you have any questions or need assistance down the road, please don’t hesitate to reach out. We look forward to seeing you again in the future!
Many Thanks,
JW Autos
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