Juvia Omdömen 566

Expensive but it works! :)

Despite the cost of the product and the length of time for delivery, they insist on used the recognised worst delivery company. Packages often disappear or like my most recent delivery, had been soaking in mud for some time. I’ve complained to Juvia several times and been told someone will come back to me. No one ever has. There’s no point in having a great product of you use the worst shipping company and treat your customers as inconveniences!

Customer care is excellent and my queries are always answered with a helpful response.

I have been taking this product for less than one week so this is a rating for service only. I give Juvia 5 stars for service as the product was delivered really quickly (on a sunday!) and was well packaged. The service seems to be very good based upon my initial experience

Arrived very promptly and in very good packaging

Cancelled my subscription and still charged completely zero understanding on there part no option for a return or cancellation even when contacting them before product was dispatched. As I cancelled it and have moved in-between and cancellation was made more complicated than nessisary.

Now essentially have spent £78 on something I don't want and will never receive despite cancelling the subscription and contacting the customer service team as soon as I was charged.

Amazing service - I ordered on Monday and the Juvia arrived the following morning! I had a question which was quickly answered and I've had a follow-up email checking it's going okay.

Love this. Really helped my digestive system.
Very happy.

Juvia works for me and the delivery is always on time.

Fast delivery.

Product is so gloopy and sticky that it's really hard to use at home (dribbles everywhere and sticks to everything) and not possible for me to travel out of my house with due to hassle.

Wish I hadn't bought it to be honest - saw no benefit and it's likely to just sit in a cupboard until I eventually throw it away.

This is a great product. Works for me and I have IBS for 5 years. I definitely would recommend this to others.

This product has been so beneficial to me and is easy to take.

Ran out of my Juvia so placed an order. Delivery was very quick and I'm back on track👍

I love Juvia and the team!

Sarah who I communicated with was always helpful and informative, she made ordering Juvia fun!

The product.
I have tried many things to help with my IBS, drugs, Fodmap, other exclusion techniques and whereas I have learned many things about my IBS Juvia has had the biggest impact on how I feel day to day. I recognise that it may not work for everyone, but personally I just feel more well when I take Juvia. I would tell anyone to try it and to give it a few weeks to see the effects.

I tried to cancel my subscription by email no one actually looked at the email so they took money from my account and sent me the product which is rubbish anyway it doesn’t do anything has no benefits whatsoever

I placed an order in the evening and it arrived next day! Brilliant customer service. The app is very informative and easy to navigate around. I like the reminders that pop up on my phone

I have requested not to send this item to me again please. I don’t need it .