Purchased the 10ft trampoline at around 2.30pm monday and it was on my doorstep before 10am the next morning! Have only just managed to assemble it due to the high winds we’ve experienced lately and s... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Delivery was extra fast! Came way earlier than promised. All 3 big boxes were sealed well with no equipment broken nor missing. My entire order matched exactly as I expected from Jumpflex website! Sin... Se mer
Order was timely, had an issue with 1 missing spring. Jumpflex sent replacement promptly even though it was several weeks later at install when missing item discovered. Long wait for slide but upon r... Se mer
The directions do not tell you to insert the basketball hoop (if purchased). So when it is all assembled, you have to take it apart again, to insert the basketball hoop. The remaining uprights couldn’... Se mer
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Företagsinformation
Om Jumpflex Trampolines
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About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
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Overall a great quality trampoline
Overall a great quality trampoline. The springs are nice and tight. It is not necessarily easy to put together. Takes a good 1 and 1/2 to 2 hours but wasn’t bad. Like how the bars are safely away from the enclosure. Hopefully, quite sticks up over time with hot and cold. That is yet to be determined.
2 september 2022
Best ever…
The trampoline first and foremost is the best on the market. I have a 2 & 5 and they live on our trampoline!! The zipper got stuck and I reached out to a representative and she not only replaced the entire net, she got it done in time for my daughter's 5th birthday. I recommend jumpflex highly!! Thumbs up and 100% amazing customer service!!! I also never give reviews like this, because I'm so disappointed most of the time with customer service. But jumpflex deserves praise!! Shout out to Savuth!!
2 september 2022
Everyone is very kind and helpful.
Everyone is very kind and helpful.
They are always ready to quickly address my replacement issues.
2 september 2022
Warranty replacement quick and easy
Fantastic customer service...quick and painless. Replacement parts were sent via warranty. Company clearly stands behind their product even after several years of use. Wouldn't hesitate to buy again if and when the time arises.
1 september 2022
Thank you jump flex!
Customer support at jumpflex is above expectations. Not only do they make a quality product, but the warranty is outstanding and backed up by the company. It's an added bonus that the agent's New Zealand accents are so damn sexy.
1 september 2022
Customer Service was a pleasure to deal…
Customer Service was a pleasure to deal with and a replacement mat was sent out very quickly.
1 september 2022
Buy This Thing!
Fast shipping, pretty easy to assemble and the kids have been on it constantly! I wish we would have bought this years ago!
1 september 2022
Amazing customer service
Amazing customer service! The net on my trampoline ripped and they replied promptly and I received the replacement, free of cost, in less than a week. Completely hassle free!
1 september 2022
Excellent customer service
Excellent customer service! Quick delivery. I was kept informed of my pending delivery at every step.
30 augusti 2022
It was delivered within 5 days of…
It was delivered within 5 days of placing the order. We had it all assembled on day 7 and it is just what you advertised. All my grandkids(10) love it.
30 augusti 2022
We ordered a 14’ trampoline on a Sunday…
We ordered a 14’ trampoline on a Sunday and it was delivered by Wednesday! Of course it was going to the Bay Area. Our daughter and son-in-law took about 3 hours to assemble it and have been bouncing on it with their 7 year old daughter every day since. They are very pleased with it.
29 augusti 2022
Never an issue!
Always a pleasure working with this company! I cannot say enough good things about their customer service and how amazingly they communicate. I recommend this company to all my friends b/c it's a quality product and staff. Thank you Jumpflex, you are amazing!
29 augusti 2022
Extremely fast shipping and easy to…
Extremely fast shipping and easy to assemble. The kid's love it and I'd happily refer anyone looking for trampolines to Jumpflex.
29 augusti 2022
The very best!
I have a bunch of kids and have had many trampolines over the years, but this trampoline and the company that makes it are the best in the world. The trampoline is well made, easy to put together and very durable. The company stands behind the product and are super responsive. I will never buy a trampoline from anyone else and I recommend them to everyone that I know.
29 augusti 2022
Great customer service and great…
Great customer service and great quality
I thought the net poles came together, not separate. I reached out when I realized the miscommunication and was sent new top poles, with no additional charge.
Although the original order took a while because it was on back back order, I was kept in the loop.
28 augusti 2022
Order was timely
Order was timely, had an issue with 1 missing spring. Jumpflex sent replacement promptly even though it was several weeks later at install when missing item discovered. Long wait for slide but upon restock was promptly sent. Only thing that bugged me was I had to pay for shipping when I could have ordered thru amazon shipping free at same price. Opted to order direct from company to ensure I did not receive someone else's return with missing or defective parts since I had to pay for professional install.
27 augusti 2022
Great products and wonderful service
They have great products and the customer service is so wonderful, they were easy to talk to and let them know what I needed! Thank you for being an awesome!!
25 augusti 2022
Great customer service!!!
25 augusti 2022
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