JumpFlex have been outstanding!! We recently moved house which meant our trampoline had to be dismantled. We noticed several faults that we wouldn’t have otherwise seen. JumpFlex we’re onto it straig... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to purchase online, once arrived noticed we missed a spring , contacted them straight away and they sent out another one. Great communication & fast delivery. We found we needed 2 people minimum... Se mer
Our big family(with three chidren) bought the trampoling six year ago, very good quality, never damaged.A month ago we moved house and my husband rebuild the trampoling in our backyard,accidently brok... Se mer
Great trampoline, seems well made and had great assembly instructions - really clear with nice pictures to follow too. The order of some assembly items is questionable, as you had to undo and redo so... Se mer
Företagsinformation
Om Jumpflex Trampolines
Skrivet av företaget
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Kontaktuppgifter
760 Arthur Porter Drive, Burbush, 3288, Hamilton, Nya Zeeland
- 0800 586 735
- hello@jumpflex.co.nz
- jumpflex.co.nz
Easy order
Easy order, fast shipping! The AnchorKit works perfectly on our non-Jumpflex trampoline and was simple to install. Great product!
Terrible experience with jumpflex
Terrible experience with jumpflex. I ordered a hoop for our kids for Christmas and ordered the Flex as the receipt for our trampoline says a Flex and it did not fit our trampoline. When contacting jumpflex they said they have since changed the name of our trampoline to a classic and it's the wrong one but will not accept a return or refund! Disgusted. $150 down the drain. Will never recommend again.
Impossible to assemble
Assembly was extremely difficult to get all the strings to stretch. The effort was so great that the supplied tool broke. Customer service will not answer the phone just a recorded message say high volume of calls.
Weslee, customer service representative.
I haven't picked up my Trampoline, but I have to say Weslee customer service representative is awesome for a whole month he has replied to all my emails in regards to growing grandkids and best tramp to choose. Weslee thank you, I would have truly given up if it wasn't for you Weslee.
worst quality I ever experienced!
worst quality I ever experienced!
The top rails kept breaking, even the replacement parts were so bad quality that they broke after TWO days! I lost count of the top rails I replaced - definitely more that 8 and the drama is with ever new part the same. I am so sick of this crappy trampoline and will dismantle it and buy another brand
Excellent Customer Service
The customer service was excellent providing useful information, affordable pricing and going the extra mile to ensure we were able to fix our tramp after a storm!
Great customer service!
This trampoline is fantastic
This trampoline is fantastic!
Easy to set up and the kids love it.
Onto our third, they are that good!
We love jump flex! We have purchased 3 tramps from them now!
First one we didn't buy the anchor kit and it ended up over the neighbors fence in a storm. The second one we got the anchor kit but it worked so well when we moved houses we couldn't move it so it stayed behind. So now we are buying a third one for the kids at the new house :) The team are always great to deal with and super quick with delivery. The tramps themselves are sturdy and great quality! Highly recommend!!
The basketball hoop we bought didn’t…
The basketball hoop we bought didn’t last long as the pole has pushed through the material holding it together. So it’s pretty much already not useable, and that was after around 1 month!
Great friendly service and expert…
Great friendly service and expert advice. Fast overnight delivery, highly recommended
Once again Jumpflex deliver!
Once again Jumpflex deliver. Wanted to buy some poles for our old trampoline. They couldn't supply but said they would sell us a new trampoline at the cost of the replacement poles. Was blown away!
Really quick delivery...Quick to…
Really quick delivery...Quick to respond to all emails.. Great quality and so much fun😊
Amazing trampoline
Amazing trampoline, prompt delivery and great communication. The trampoline was exactly as described and easy to assemble. It came well packaged and ready to go with extras.
Great product and support
Great product and just as importantly, fantastic after sales support for any issues.
Quick delivery
Quick delivery, and even was able to change address in time easily to avoid ruining a surprise as I bought it as a gift.
My child (9) loves it, hasn’t been off it all morning!
Great trampoline
Great trampoline, little bit time consuming to set up but as expected..Kids love it
Great unit
Trampoline was straightforward to put together, nothing was missing, and kids love it
Fantastic product and experience
We are SO pleased with our trampoline! Such quick delivery, easy to assemble, extremely good quality and the lifetime warranty is a huge bonus! Thank you!
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