Purchased the 10ft trampoline at around 2.30pm monday and it was on my doorstep before 10am the next morning! Have only just managed to assemble it due to the high winds we’ve experienced lately and s... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivery was extra fast! Came way earlier than promised. All 3 big boxes were sealed well with no equipment broken nor missing. My entire order matched exactly as I expected from Jumpflex website! Sin... Se mer
Order was timely, had an issue with 1 missing spring. Jumpflex sent replacement promptly even though it was several weeks later at install when missing item discovered. Long wait for slide but upon r... Se mer
The directions do not tell you to insert the basketball hoop (if purchased). So when it is all assembled, you have to take it apart again, to insert the basketball hoop. The remaining uprights couldn’... Se mer
Företaget har svarat
Företagsinformation
Om Jumpflex Trampolines
Skrivet av företaget
About Jumpflex
Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play. Play for life!
Kontaktuppgifter
Seamless/Trustworthy
Seamless, stress-free and their customer service is of high quality. Zipper broke on net, took a picture and sent it to Jumplex, they immediately shipped us a new "net safety cover". They are trustworthy and respectful.
22 augusti 2022
We love our Jumpflex Trampoline
We love our Jumpflex Trampoline! Our boys have enjoyed it nearly every day since we got it. Our youngest has slept so much better since he's been able to exercise his legs, and Mommy and Daddy have slept so much better too! My only regret is that we didn't buy it sooner!
22 augusti 2022
Satisfied customer
Absolutely the best trampoline to own! The kids love it! Super easy to assemble and the accessories are amazing to have !
22 augusti 2022
Great customer service
We received one broken spring with our trampoline and they sent us a 10 pack free of charge. Great customer service.
22 augusti 2022
I thought the net
I thought the net, zipper and plastic spacer washers would be more durable. Otherwise the frame and bounce deck seem pretty strong, our kids love the tramp and your customer service is awesome!! I would recommend Jumpflex!!
22 augusti 2022
Got it during the pandemic
Got it during the pandemic! All tramps were selling out everywhere. Came fast, set up fast. Superb quality. Our 5 kids including all the neighbor kids have accessed it. Held up fantastic over the last several years. No sign of wear and tear, we live in harsh climates. Snow and extreme heat and hold up perfectly. Good investment.
20 augusti 2022
It said if it wasn’t here by the 17th I…
It said if it wasn’t here by the 17th I can request a refund it is now the 18th I still do not have a package I still do not have a bumper for the jeep and you’re asking me to send it back what am I supposed to be sending back when I haven’t even received the package
18 augusti 2022
Svar från Jumpflex Trampolines
Hi Elaine,
Thanks for your review, please do contact us to discuss this further as our system shows your Trampoline was delivered on the 3rd of August.
We look forward to hearing from you!
Kind regards,
Zoey
Jumpflex Customer Support.
Outstanding Customer Service
Why buy jumpflex? Product is top notch, customer service was professional, quick and detailed. When you have a superior product that sells itself and add customer service, it makes buying direct (not through Amazon) all the better. Took 1.5 hrs of ease to put together the 14' tramp. Kids love it. Thanks
18 augusti 2022
Fun and Extremely Safe Trampoline
My kids love the trampoline and it is extremely safe and that was my biggest concern!
18 augusti 2022
Our order arrived extremely fast
Our order arrived extremely fast. Kids were jumping within a week of ordering. The trampoline seems more sturdy and better quality than what we've previously owned.
17 augusti 2022
Great customer service
Great customer service. The slide got lost in shipping and they immediately sent another one. Trampoline is outstanding.
17 augusti 2022
Great customer service fast replacement…
Great customer service fast replacement order
16 augusti 2022
Service was prompt and courteous
16 augusti 2022
Had a great experience with the order…
Had a great experience with the order process and our family loves the trampoline!
15 augusti 2022
Fantastic trampoline!
We are loving our Jumpflex trampoline! We had some issues with the delivery service, damaged box, etc, but Jumpflex customer service went above & beyond to help solve our issues! This is a high quality trampoline that our kids will enjoy for years to come!
15 augusti 2022
Arrived quickly and simple setup
Arrived quickly and as easy as possible for setup (it’s a trampoline… it’s not going to be super easy, but easy enough to understand directions and then do it).
14 augusti 2022
We had an issue with my daughter's…
We had an issue with my daughter's trampoline and Jumpflex could not have been more helpful. They replaced the parts at no cost, we very responsive and could not have been more gracious. This is the best customer support that I have encountered with any vendor.
13 augusti 2022
Jumpflex is the jump-digity
Trampoline was delivered timely. Excellent instructions and fairly easy to assemble with help, took about 3 hours. Quality of materials is excellent. Great product, highly recommend. My only disappointment is that I purchased an expensive trampoline and the basketball hoop is out of stock, ugh.
12 augusti 2022
Such a great company that stands behind…
Such a great company that stands behind their products. I noticed a very small tear in our trampoline and thought I would reach out for a patch of some sort. They instead sent an entire new mat since it was covered unused warranty! Very happy with the quality and look of this trampoline.
12 augusti 2022
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