I purchased a blender from them and then quickly changed my mind about the colour so I sent them an email on the day I purchased it. They quickly got back to me and told me they were going to send me... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service. Very fast turn around for emails which is a welcome addition and nice friendly staff. In particular thank you Amy for your help throughout my first ever purchase and will d... Se mer
Its a pretty good product, admittedly hard to use correctly during a heat wave (defrost times may vary it seems) but otherwise good stuff.
Item well packaged and speedily delivered by Juicers. Wonderful machine, exceptionally well made and does exactly what it is supposed to do with ease. Bread making in particular made easy, all compl... Se mer
4,3
Utmärkt
471 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product, fast delivery!
Great product, fast delivery! I have had my eye on a KitchenAid for a long time and finally decided to take the plunge. I wasn't entirely sure what I wanted, but we knew a good deal and this seemed like a great choice. The site is clear, easy to use and the process was easy. Delivery was very fast and the product has been flawless since.
8 april 2026
Omdöme utan inbjudan
100% Customer Satisfaction
What a wonderful company to deal with, easy to navigate website, strong pricing and super quick delivery.
We even had a slight issue but nothing at all was too much trouble for Amy to resolve, would certainly purchase from again and would 100% recommend.
4 juni 2026
Omdöme utan inbjudan
I mistakenly ordered a red KitchenAid…
I mistakenly ordered a red KitchenAid blender instead of the blue one I wanted. I immediately ordered the correct colour and contacted the company straight away to arrange a return for the unopened item, following their stated returns procedure.
The issue was not the return itself, but the customer service experience that followed. I was repeatedly asked the same questions, and with the company advertising a 14-day returns guarantee, I became understandably concerned about missing the deadline.
I eventually called customer services on 18th May and experienced one of the worst customer service interactions I have ever had. The representative repeatedly spoke over me, would not allow me to explain the situation properly, and ultimately hung up the phone on me. I was genuinely shocked by the way I was spoken to. I understand customers can sound frustrated when trying to resolve an issue, but there is never an excuse for treating people disrespectfully.
The entire interaction left me feeling dismissed and upset. Customer service should involve professionalism, patience, and basic courtesy — none of which I experienced here.
Sadly, this experience has completely put me off purchasing from this company again. I would rather pay more elsewhere and be treated with respect.
18 maj 2026
Omdöme utan inbjudan
Svar från Juicers
We’re very sorry to hear about your disappointment.
Having reviewed the correspondence, we can confirm that all emails were responded to promptly by our Support team. As part of our 14-day return policy, returns are applicable to brand-new and unused items, and all returned products are inspected upon receipt. This is why our team requested confirmation of the item’s condition before processing the return.
Nevertheless, your return request was logged within the 14-day return period, regardless of any subsequent delays in correspondence.
In regard to your conversation with our colleague, we operate a zero-tolerance policy towards abusive or inappropriate behaviour towards our staff and expect all interactions to remain respectful at all times. Colleagues are advised to end calls where a customer becomes abusive or derogatory.
Despite this, we remain committed to resolving matters professionally and respectfully and sincerely apologise that you were dissatisfied with your experience.
Avoid purchasing goods from this…
Avoid purchasing goods from this company. I had a very disappointing experience with them. I purchased a pizza oven worth £499, and it arrived damaged. Initially, they refused to accept a return or provide a refund.
After I contacted my bank and requested a payment hold/dispute, they finally agreed to take the item back and issue a refund. However, after receiving the goods, they have neither refunded my money nor returned the product.
This has been an extremely frustrating experience, and I would strongly advise others to be cautious before dealing with this company. I am now considering taking legal action to resolve this matter.
20 maj 2026
Omdöme utan inbjudan
Svar från Juicers
We are sorry that you are disappointed with the outcome.
Having reviewed your order details, we note that the delivery was made to a parcel forwarding company and the damage was reported more than 14 days after delivery. Unfortunately, there was no confirmation or evidence establishing whether the damage occurred during transit with our courier or with the forwarding company’s courier service.
Despite this, and outside of our standard 30-day policy, we offered a replacement unit as a gesture of goodwill in an attempt to resolve the matter amicably.
As you have since initiated a chargeback claim through your credit card provider, the matter is now being handled through that process. We will fully cooperate with the investigation and await the outcome of the claim.
Fast responses and professional service…
Fast responses and professional service every time. Other companies should be learning from Juicers
20 maj 2026
Omdöme utan inbjudan
Great Experience
I was shopping around for a KitchenAid mixer. Juicers had the most competitive price. It’s quite a lot of money for me to spend online so I was wary of using a company I haven’t purchased from before. I needn’t have worried. The service was top notch and the delivery is super fast. It arrived the next working day. I will not hesitate to shop from Juicers in the future.
29 april 2026
Omdöme utan inbjudan
Great price and service.
Fast, efficient service and a great price too. Delivered promptly by courier in good packaging.
16 april 2026
Omdöme utan inbjudan
Order went smoothly
Order went smoothly, no mishaps. I'm happy to recommend this company based on my experience
11 april 2026
Omdöme utan inbjudan
What an easy company to deal with
What an easy company to deal with. I bought a large kitchen aid mixer from them at a brilliant price. Delivery arrived well packaged and when they said it would.
This was my first time using Juicers and will definitely use them again
15 april 2026
Omdöme utan inbjudan
Great business
Item arrived promptly and was well packaged. Thank you.
15 april 2026
Omdöme utan inbjudan
I added this to my collection of…
I added this to my collection of kitchen Aid appliances as it matched with what I had ,and always trust that quality.
14 april 2026
Omdöme utan inbjudan
Amy was brilliant
Amy was brilliant, befitting a lady in customer service. She was non confrontational and offered a label for return of our product swiftly! A refund has now been applied. Thanks Amy!
7 maj 2026
Omdöme utan inbjudan
Website was easy to use and fast…
Website was easy to use and fast delivery , thank you.
31 mars 2026
Omdöme utan inbjudan
The Ultra Sharp Utility knife broke
The Ultra Sharp Utility knife broke. I emailed to let 'Juicers' know. Had a very quick, positive response to my email. The replacement knife was here the following day. Customer Service doesn't come better than that!
24 april 2026
Omdöme utan inbjudan
Great customer service
Had an issue with the product I ordered. I emailed and received a prompt reply and immediate replacement sent out. Great customer service! Thank you 🤩
15 april 2026
Omdöme utan inbjudan
Great Kitchen Aid hand mixer and…
Great Kitchen Aid hand mixer and excellent experience ordering through Juicers.co.uk. Would use again.
8 april 2026
Omdöme utan inbjudan
Terrible service
We bought a kitchenaid blender from this site for mother's day, and whilst it was a great gift, my mum preferred a different colour. They wouldn't allow an exchange, even when we offered to pay for the postage both ways so there would literally be no cost for them.
When we gave up and just opened the blender box to use, there is a big scratch on the blender glass when it is supposed to be a brand new product. Terrible company, will not purchase again from them or recommend.
1 april 2026
Omdöme utan inbjudan
Svar från Juicers
Thank you for your review and I’m sorry to hear you’re disappointed with your recent experience.
I understand how frustrating it can be when an exchange isn’t possible. As outlined in our returns policy, exchanges need to be requested within 14 days of receiving your order. Based on our records, your request was made outside of this timeframe, which is why were unable to process it on this occasion.
That said, we truly value you as a customer and want to help where we can. If there’s an issue with the blender jug, then please email our support team and they will assist promptly to resolve the warranty claim.
Prompt delivery
Prompt delivery, reasonable price, cheaper than buying from original manufacturer. Can't moan, pretty decent.
6 mars 2026
Omdöme utan inbjudan
I received my glass bowl within a few days
I received my glass bowl within a few days of placing the order. It was exactly what I expected
14 mars 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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