Trisha S (in Atlanta Georgia) customer service rep went out of her way to calm my anxiety and check that my personal info was secure. 10/10 recommend her!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Chase has the WORST customer service representatives in the industry. Just hung up with a guy named Brandon refusing to answer my questions about my account without continuously asking for a payment f... Se mer
WORST BANKING EXPERIENCE EVER After making wire transfers to my French account via a currency broker for almost 20 years Chase canceled a transfer and blocked my account. Why? Suspicious activity – a... Se mer
After retiring I spent the past few years allowing JP Morgan to manage a large portion of our investment portfolio. Misapplied fund, excessive delays in getting transactions processed, and excessive... Se mer
Företagsinformation
Informationen kommer från olika externa källor
JP Morgan Chase & Co. is an American multinational investment bank and financial services company headquartered in New York City.
Kontaktuppgifter
10017, New York, USA
- jpmorganchase.com
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Jo Morgan Chase fraud
The Chase visa issued through amazon sent me an offer implying $1,000 cash back. They hid the fact it was actually only $100 cash back. This is deceptive advertising. In addition they have credit only $40 of the $100 they promised in writing. This is fraud.
Total scam and dishonest business
Total scam and dishonest business. Following the consistency rules and even the supported admitted I followed the rules. No warning given. Account history proves I did. Now they won't allow a payout, even though they say inconsistent ones won't count. Nonsense, since they won't address my complaints, I switched to Assurity Secure they offer a more flexible program.
JP Morgan Nightmare Experience
I have dealt with JP Morgan for a month now trying to transfer my brokerage from another firm to theirs. It has been a nightmare so last night I finally closed my brokerage and decided to leave my money where it was. The client service is the worst I have ever seen in my life. You talk to customer service personnel who are nice but can't help you and send secure messages to the transfer department who never responds or calls you even when you ask. I finally decided last night after dealing with such incompetence for almost a month it is not worth putting my money there because if that client department can't handle a single transfer, then what in the world would I do if I had a problem after the transfer. They constantly blamed the other company which is false since the other company client transfer staff will call you or talk to you on the phone. I don't understand why people would use this company for their investments?
Contacted the customer service and it…
Contacted the customer service and it took a lot of time to get any reply and when they did reply, they couldn't provide any solid solution. I was forced to close down my account. For me right now it is all about growing my funds, there are pretty good places out there to do that, like "Ässets Plus". Top-notch customer service with decent returns , that way I don't have to worry about not getting a reply.
Very poor customer service
After waiting 10 minutes to get through, I explained what forms were needed and they then posted me the wrong ones. I tried to call. First time after over 10 minutes and no answer they cut me off. Then second time after 15 minutes they cut me off. The complaints process also uses the same number which they do not answer! I am still no further forward. Very frustrating!
BRING BACK TEXTING!!!!!
Honestly i have banked with JPMORGAN Chase for years & i absolutely love banking with them! There are "some" local banks i WILL NOT go to only because the folks they have working there are beyond rude & act as if you are beneath them.. My husband & myself do however go to 1 branch that we love!! They treat you with respect,make you feel like family & are more than happy to help you! BIGGEST COMPLIANT!! ➡PLEASE PLEASE BRING BACK THE TEXTING!!! its so helpful being able to text Bal/Hist ...& get instant conformation about your account! I HATE HAVING TO SIGN INTO THE APP!!! other than that...THK. YOU
We signed up to use Chase JP Morgan…
We signed up to use Chase JP Morgan payment processing services for our business. September 3rd 2023 I contacted Chase to close our account as we were no longer using the service. I was told the account was successfully closed only to be billed again this month. When I called to complain I was told that only the Risk Department could close the account and that they do not accept calls, I will have to wait for them to reach out to me in order to have my account closed but they cannot tell me when they will call me.
Nothing but fees ..
Nothing but fees ..
Pretty sad, fees everywhere. Need a credit union ..
Chase: Internationally Limiting & Disappointing
Chase no longer offers 24 hour services and this makes it a nightmare to deal with any problems when over seas in other time zones or outside of US business hours. When verifying accounts for transferring money between 2 Chase accounts they take 3 business days. 3 business days to verify a Chase account by Chase is a crazy long time. Paint literally drys faster. Chase’s service employees are great however Chase’s speed of operations are out of date and their availability to serve their customers internationally is extremely lacking. I am very disappointed a in Chase as an international traveler who is frequently and often in many countries where Chase’s business hours are in the middle of the night. Chase does not equip or provide Chase customer service agents the ability to deal with issues caused by Chase systems in a timely manner for international travelers. Chase customer service agents do a great job but Chase systems are not expeditious for our current technical abilities. It’s very disappointing, limiting, frustrating and leaves me searching for better options.
They monitor your accounts for fraud…
They monitor your accounts for fraud very well. The freedom card has gotten me 2 100$ gift cards in 2 months and a 50$ cards as well. This bank may have political issues but that aside protects your accounts well.
They approve your credit card in 10 mins if you Have an account usually for 4k to start. I didn't use a credit cards for 2 years and my credit history disappeared. But with the freedom cards i was able to build up my credit rating back to where it was in 2 months and all my history came back going back as far as 1989.
Very nice customer service assistant…
Very nice customer service assistant was polite and very quick. Cecilia was her name and even though it was my first time getting hold of an operator in less than 10min she made the wait worth it with kind and fast service. Give that women a raise!!!
Five (5) phone calls made to the Fraud…
Five (5) phone calls made to the Fraud Protection customer support, and they keep sending me to the personal banking Card department. Your cust support is TERIBLE.. OMG you all should really quit transferring people.
I would like everyone to be aware of the racial disparity in treatment…
I would like everyone to be aware of how this bank in Colorado treats people of color. A woman named Jeanetta Vaughn, 61, is suing banking giant JPMorgan after she claims she was racially profiled at a Chase Bank in Aurora, Colorado by the branch manager. This is just ridiculous and I would like for its customers to boycott this bank.
JP Morgan Chase Banks completely failed
Out of state chase bank had fraud person come into bank to withdraw money from my savings and the On the ball teller asked some questions and the scammer was stopped in their tracks. At that point the teller froze my account called me to tell me what happened and that she froze my account Exc++(+++++) chase associate. Called her and took her advise on how to proceed. Then 3 weeks later in a different state that was not the state I reside in another scammer attempted to withdrawal from my account to the amount $$$$$.$$ This time the tellers totally failed to exercise any care caution and protect the customer and banks reputation. This time my account had ALERTS and that my account had been compromised and a password was put in place so that scammer had to know answer to obtain my money. Well the brainless teller not only gave my money away but because of their lack of concern,care, responsibility motivation never proceeded in a responsible fashion and just gave my money to them, Off they went with my money $$$$,$$ The rep at bank in state I live in Sat down with me to discuss the matter and said they were called HQ to inquire if bank was going to cover my loss, I said no your calling them and telling them that the fricking bank is 100 percent responsible for the loss and will be reimburse me or my attorney will be next person they talk with. Before I left the bank the rep escalated the case telling me that the bank will be reimburse me for every red cent. What the matter with today associates how in the name of God do these useless people survive.Many Bank tellers are low educated persons and no degrees required, Just good background report and credit report. No brains needed and the training methods are not intended to protect the customer or banks money, reputation and so on. Resolution is not to change banks cause all the banks are insured and associates are low pay, low educated and zero to slim motivational skills. One more thought some of the bank associate may be part of the identity theft ring, teller pay is low and money is tight so a good background check of bank associate is no guarantee that they won't go bad.
extremely poor service
extremely poor service. I transferred money to JPMorgan Chase from another bank account and they're saying it's going to take 5 days. Whereas my other bank has already released the money within a day of request...it seems like the people working here are very lazy an extremely slow at the work or they didn't hire enough people to do the work....poor management. am planning to cancel my account in JPMorgan Chase very soon and I would not recommend anybody else to open account with this bank
Overall the service was delivered on…
Overall the service was delivered on time, and as per the requirements
Don't accept customers with this bank
If you are a business don't accept customers if they use this bank as we had a customer dispute 3 months of payments and they gave her all 3 when she was only eligible for 1 month as our policy is 30 days refund.
Disgusting behavior on the bank
This is about Washington Mutual the…
This is about Washington Mutual the bank JP Morgan Chase bought. We paid mortgage insurance for the 10 years we had our house. When my husband died and Bank of America took his account, the mortgage insurance I'm sure did pay the bank off. The bank resold the home anyway for 3 times the original price. \PEOPLE HAVE FORGOTTEN WHAT MORTGAGE INSURANCE IS FOR. THE BANKS MAKE A KILLING ON FORECLOSURES
Waited two days for Andrew Wittenberg…
Waited two days for Andrew Wittenberg from JPMorgan Chase & Co. to call me an hour late for a 5 minute phone call where he read from their website. What is this job position even called? Where can I get a job like this?
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