Item ordered was exactly as expected. Great fit and Quality. Price paid was discounted which grabbed my attention. Will definately shop again. Perhaps introduce a loyalty scheme for returning custo... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have always been an admirer of the quality of Jottnar products and decided to go with the Njorunn fleece. The website is very user friendly and it was very easy to place the order. Communication and... Se mer
I ordered a quilted winter coat because they're a great brand. Unfortunately I messed up the address and then there was a mix up with the parcel. However the customer services team were excellent and... Se mer
Företaget har svarat
Bought the Bjarg soft-shell shorts size medium perfect fit (I'm a 33in waist). Very impressed with the comfort and pockets. Great service from Jottnar as usual!
Företagsinformation
Skrivet av företaget
Jöttnar designs and builds a complete range of high-performance technical outdoor clothing, including goose down insulation, waterproof, breathable hardshell jackets, base layers, mid-layers, and headwear. We are pioneers in the use of the very best performance-fabric technology including from Pertex, Polartec and Down-Tek. Our clothing is designed to protect you in outdoor and mountain sports environments, in all seasons and conditions, whether you're climbing, skiing, trekking or trail running.
About Us
Skrivet av företaget
- Jöttnar designs and builds high-performance outdoor clothing.
- The company was founded by two British Royal Marines commandos and lifelong mountaineers. Years spent working and training in demanding conditions shaped a clear view of what equipment needs to do - and where existing gear fell short. So we built our own.
Kontaktuppgifter
Storbritannien
- info@jottnar.com
- jottnar.com
New Autumn / Winter 2026 Range
4,8
Utmärkt
288 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very impressed with customer service
I have often enquired about Jottnar's products, and have always received prompt responses and good advice. I value that highly and regard the customer service as first rate. My recent purchase reached me super quickly so, overall, a great experience.
20 augusti 2026
Svar från Jöttnar
Thank you for your review and continued support Ian. We’re pleased to hear that you’ve consistently received prompt, helpful advice from our team, and that your recent order arrived quickly. We greatly appreciate your kind words about our customer service.
This time their website worked and they…
This time their website worked and they sent me the right size and it's a great piece if kit.
19 augusti 2026
The product is superb
The product is superb, deliverd on time. Also, the returns process was really simple, and the money returned to my account. Would definitely purchase other products from them.
20 augusti 2026
Svar från Jöttnar
Thank you for your review Gary. We’re pleased to hear that you’re happy with the product, delivery and straightforward returns process. We appreciate your support and look forward to welcoming you back.
I’m a big fan of the Jottnar brand
I’m a big fan of the Jottnar brand. Recently purchased my 2nd pair of their shorts, albeit a slightly different style to my original ones. And have now also added the soft shell trousers in the same material. It’s guaranteed quality with Jottnar and everything fits me so well. Very happy.
18 augusti 2026
Svar från Jöttnar
Thank you for your review and continued support Dean. We’re pleased to hear that you’re happy with your new shorts and soft-shell trousers, and that you’ve found the fit and quality to be consistently reliable. We appreciate you choosing Jöttnar again.
You pay for what you get - the best!
You pay for what you get - excellent design and quality!
18 augusti 2026
Never had any problems with my orders
Never had any problems with my orders, always happy with the quality of their clothing, brilliant company.
18 augusti 2026
Svar från Jöttnar
Thank you for your review and continued support Bryn. We’re pleased to hear that you’ve consistently been happy with the quality of our clothing and your experience ordering from Jöttnar.
Great quality products with prompt…
Great quality products with prompt dispatch and delivery
25 augusti 2026
Due to personal reasons
Due to personal reasons. I have returned items of clothing that I would have otherwise kept. The refunds for both items were dealt with very quickly and with a minimum of fuss. This is the same level of service that I have received whenever I have had to return something or ask for assistance. As always a great service. Thank you.
17 augusti 2026
Svar från Jöttnar
Thank you for your review and continued support. We’re pleased to hear that your returns were handled promptly and smoothly, and that you’ve consistently received the same level of service whenever you’ve needed assistance. We appreciate your kind words.
Svar från Jöttnar
Thank you for your review Paul. We’re pleased to hear that you’re happy with your Jöttnar clothing and the service you received. We appreciate your support.
Excellent service prompt delivery
Excellent service prompt delivery
Amazing quality fabrics and styling to fit the activity designed for
17 augusti 2026
Svar från Jöttnar
Thank you for your review Sibyl. We’re pleased to hear that you were happy with our service and delivery, and that you appreciate the quality, styling and performance of the fabrics.
Great range of kit
Great range of kit. Well designed. Quality materials and finish. Excellent fit. Easily navigated website. Quick dispatch and delivery. Usually my first choice brand . I now have so many different items there's too many to list , and think they're all excellent.
17 augusti 2026
Svar från Jöttnar
Thank you for your review and continued support Stuart. We’re pleased to hear that you’re happy with the design, quality and fit of your Jöttnar gear, as well as your experience ordering from our website. It’s gratifying to be your first-choice brand, and we appreciate your kind words.
Impressive turnaround.
I had received the wrong colour trousers and returned these the day I received them, a Saturday. I emailed as per the instructions and also included the tracking details. I asked if the return could be expedited as I was due to be away. I received an email plus refund of my delivery costs on Monday. The replacement trousers on the very next day, Tuesday. This was a faster service than others may have had for the initial order. Hence 5*.
20 augusti 2026
Svar från Jöttnar
Thank you for your review Matthew. We’re sorry that you initially received the wrong colour, but pleased that we were able to arrange the return and replacement promptly before your trip. We appreciate your understanding and are grateful for your five-star rating.
As always exceptional quality kit
As always exceptional quality kit, that does exactly what it says.
Simple effective garments that you can rely on.
Love this brand
17 augusti 2026
Svar från Jöttnar
Thank you for your review and continued support Chris. We’re pleased to hear that you value the quality, simplicity and reliability of our garments. It’s great to know that Jöttnar remains a brand you can rely on.
Floyen hooded jacket
Just recently bought the floyen hooded jacket fits perfectly and it's excellent quality, like everything from this company genuinely great quality.
17 augusti 2026
Svar från Jöttnar
Thank you for your review Jason. We’re pleased to hear that your Floyen fits well and that you’re happy with its quality. We appreciate your kind words and continued support.
The best performing serious outdoor…
The best performing serious outdoor gear ,premium quality and thoughtful design, backed by second to none customer service.This has been my
go to brand for several years .
There was a small problem with my order. Customer service had a replacement on the way before I had even wrapped the item for return, along with an apology and explanation as to why the problem had occurred .
21 augusti 2026
Svar från Jöttnar
Thank you for your thoughtful review Andrew, and for your continued support over the years. We’re pleased to hear that you value the quality and design of our gear, and that our customer service was able to resolve the issue promptly.
Great quality and perfect sizing
Great quality and perfect sizing. It’s very lightweight too. The only downside so far is that it is manufactured in China…
17 augusti 2026
Good quality good service
20 augusti 2026
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