Found out earlier today that some people are being given discount to give positive review on here. This put me off purchasing from here. It would be better if positive reviews were legit. I then read... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very easy to deal with items sent within a couple of days, courier service they use our courteous and always helpful.
So far, amazing customer service. Jood have been very quick to look into an issue with my accessing my account fully to track my weight. Great at responding to my queries also over the weekend, keep... Se mer
Great service very prompt with the orders coming out. Having a what's app chat is fantastic when posting your questions you get an answer almost straight away staff so very very helpful 10/10.
Företagsinformation
Skrivet av företaget
Jood is a fully remote private weight-loss clinic helping patients across the UK achieve safe, sustainable results. We combine clinical expertise with modern convenience, providing a seamless, supportive journey from consultation to delivery. All consultations are carried out online by UK-licensed prescribers who assess every patient individually to ensure suitability. Treatments are dispensed from our GPhC-registered pharmacy and delivered discreetly via Royal Mail Tracked 24, with plain packaging for complete privacy. Our evidence-based approach focuses on long-term health, not quick fixes. Jood supports patients using licensed GLP-1 treatments such as Mounjaro, Wegovy and Ozempic, alongside professional coaching and lifestyle guidance. Every patient receives ongoing clinical support, progress tracking, and tailored advice to help maintain results over time. Trusted by thousands nationwide, Jood has built its reputation on safety, transparency and care. We’re committed to making expert-led weight management accessible, convenient, and compassionate; empowering every patient to feel confident in their health and in control of their journey.
Kontaktuppgifter
Storbritannien
- hello@joodlife.com
- joodlife.com
4,4
Utmärkt
59 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service ordered at 7 am…
Excellent service ordered at 7 am arrived. At 5 pm same day thanks joodlife 🙂
27 mars 2026
My medication always arrives well…
My medication always arrives well packaged and promptly and I don’t have to answer hundreds of questions to receive it
25 mars 2026
Very professional easy to access…
Very professional easy to access delivery was quick face to face consultation was really good and you were able to ask any questions about the product chosen would definitely recommend to family and friends.
2 mars 2026
The whole process was quick and…
The whole process was quick and efficient -I received well packaged pen in just a couple of days.
3 mars 2026
I’ve had a fantastic experience with…
I’ve had a fantastic experience with Jood life, quick service,support on hand 24/7, reasonable prices and no pressure to constantly buy injections
2 mars 2026
The process was very easy
The process was very easy. Probably the cheapest price i have found so far and the delivery was very quick.
27 februari 2026
Delivery issues.
Delivery issues.
After a number of delivery issues the Mounjaro pen arrived. Sadly the discount on offfer at the time doesn’t go any further so unfortunately it now over priced and unaffordable.
23 januari 2026
Svar från Jood Life
Hi Stuart,
Thank you for taking the time to leave your feedback.
Firstly, I’m really sorry for the delivery issues you experienced. Around that time, we were unfortunately facing ongoing delays and service inconsistencies with Royal Mail, which understandably caused frustration for some of our patients.
As a result of this, we have now completely moved over to DPD, which provides a guaranteed next day delivery service with full tracking and significantly improved reliability. This change was made specifically to prevent situations like this from happening again.
Regarding pricing, we completely understand how important affordability is. Our promotional discounts are time-limited offers, but we are always reviewing pricing to remain as competitive as possible while maintaining safe, regulated pharmacy standards.
We truly appreciate your feedback as it helps us improve, and we’re sorry your experience did not reflect the level of service we aim to provide. If there’s anything further we can do for you, please don’t hesitate to contact us directly.
Kind regards,
Jood Life
Disappointing
This company were great at first, but since launching their new website 1 month ago I have experienced multiple problems accessing customer services. There is only the option to communicate by What’s App / email & calls & messages repeatedly go unanswered. The new DPD delivery service requires you to be at home at the time of delivery and there is no option to reschedule, I am now without medication which I have paid for & not getting my calls answered.
21 februari 2026
Omdöme utan inbjudan
Svar från Jood Life
Hi Sarah,
Thank you for your feedback, and I’m genuinely sorry to read this.
We recently launched our new website and patient portal, and during the transition there were some unexpected technical issues which did unfortunately affect response times. That is not the standard of service we aim to provide, and I sincerely apologise if your calls or messages were not responded to promptly.
In relation to DPD, patients are absolutely able to reschedule delivery directly with DPD via the tracking link, select an alternative date, or redirect to a safe place or pickup location. However, if this hasn’t worked for you, we would be more than happy to intervene directly and arrange this on your behalf.
Being without medication after payment is understandably frustrating, and we take that very seriously. Please contact us directly with your order details, or email us at support@joodlife.com, and we will prioritise resolving this immediately.
We appreciate you raising this and giving us the opportunity to put it right.
Kind regards,
Jood Life
I was poisoned!
I was poisoned from taking wegovy from this website, i suffered internal bleeding and very nearly organ failure. Do not recommend.
28 januari 2026
Svar från Jood Life
We are extremely concerned to read this.
We have not received any report of this from you directly. If you have experienced a serious medical event, please contact our clinical team urgently at support@joodlife.com so we can investigate immediately.
All medicines supplied are genuine UK-licensed products sourced from regulated wholesalers and dispensed under pharmacy regulations.
Patient safety is our absolute priority and we would like to review this matter urgently.
Fast delivery love the payment option…
Fast delivery love the payment option and I definitely won't be going to anyone eles
30 januari 2026
I order wegovy monday evening and it…
I order wegovy monday evening and it came Wednesday. Fast & reliable
27 januari 2026
Great service
Great service, delivery was on time , being able to pay in 3 is a fantastic .
26 januari 2026
Fantastic customer service
Fantastic customer service, Zahhadd called me within seconds and was very friendly and informative.
Speedy delivery. Ordered Friday, received on Monday.
Fantastic and also a good price for monjouro. Highly recommend 👌
23 januari 2026
Very cheap compared to other companies
Very cheap compared to other companies, however my delivery took over a week.
23 januari 2026
Excellent service
Excellent service, I order my next pen and it’s ready for pick up the next day
26 december 2025
Omdöme utan inbjudan
Very helpful all the time
Very helpful all the time and there for you anytime you need advice
22 december 2025
Omdöme utan inbjudan
Highly Recommend Joodlife
Amazing service and the best thing they offer is a WhatsApp messaging service which they reply to anytime every day of the week. Highly recommend.
3 december 2025
Omdöme utan inbjudan
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