Repeatedly sent receipts that aren’t mine because they’re choosing my Percy card instead of correct one, did contact and they have stated it’s a mix up with same postcode. Not great , not even occasio... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
GENUINELY HELPFUL & KNOWLEDGEABLE ABOUT THEIR PET PRODUCTS. The most helpful Store I know. Especially Calum & Peter. If my pet (Cat) is having a problem with food - they take time to discuss & have a... Se mer
As for every business, it’s the level of caring in the employees that makes or breaks each customer experience; Jolyes always makes this customer feel seen and cared for. Well done to all the team!
Used vet service today for my puppy rabies vacccination - very good service, very professional & friendly. Thank you - will be collecting AHC late July. Thank you again
Företagsinformation
Skrivet av företaget
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Kontaktuppgifter
Totton Retail Park, 62-69 Commercial Road, SO40 3AG, Totton, Storbritannien
- 02380 668667
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
girl who served me was helpful…
girl who served me was helpful courteous and carried my purchase to
my car . A real lovely sales assistant and was greatly appreciated.
25 maj 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Disappointed
We asked the colleague for a SMALL julius K9 harness for our dog. He asked for our dogs weight and then came back with a MEDIUM harness. He said she should have that one because of her weight despite us requesting the small size. We listened to him as we felt he is the expert. When we got home we were so disappointed that the harness was too big. We now have to make another trip to Totton.
24 maj 2025
Svar från Jollyes The Pet People - Totton
We're sorry the harness size wasn't right, especially after our colleague recommended a medium based on your dog's weight . k9 harnesses as designed for weight of dog hence the recommendation
We understand your disappointment and the inconvenience of another trip. We'll review this situation to ensure accurate sizing advice in the future. Thanks for your feedback.
Lovely staff as alway and a big variety…
Lovely staff as alway and a big variety of cat food
24 maj 2025
Dogs best friend
The person that served us was very helpful and pleasant but unfortunately you did not have what we wanted in stock.
22 maj 2025
Very good first experience with my…
Very good first experience with my click and collect order thank you
21 maj 2025
This company can improve by supplying…
This company can improve by supplying tge cat food customers want to purchase. Hills diet have disappeared from your shelves. Your choice of tinned food is abysmal. The staff are brilliant but they cannot explain why shelves are low or out of stock. This company used to be the best for cat food but now I cannot buy what I know my cats will eat.
8 maj 2025
Helpful staff
Staff really helpful help put items in car as both me and my father unable to.
15 maj 2025
Very welcoming and polite staff very…
Very welcoming and polite staff very helpful with information on being a first time puppy owner
13 maj 2025
My first time shopping here
My first time shopping here, I found everything I needed and was helped by a staff member to pick the best worming solution for my cats, the staff are very helpful and polite, I will be visiting again. 5stars
13 maj 2025
Helpful staff and good product.
I wanted some sawdust and asked at rhe reception. The lady was very helpful and the product very cheap but fine for the purpose
13 maj 2025
Always friendly and always helpful
11 maj 2025
Staff are very polite and friendly i…
Staff are very polite and friendly i have been going to this shop for a good few years and I can not fault the staff every thing is well laid out and you can find what you are looking for with ease would highly recommend this shop to anyone.
9 maj 2025
Great service from great staff
8 maj 2025
Great shop…
All your staff are friendly and helpful pleasure to shop in store. Still wanting you to stock senior Harrison's dry food in store!
7 maj 2025
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