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Jollyes The Pet People - Tonbridge Omdömen 

593
•
TrustScore 4.5 av 5

4,6

Djuraffär
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Jollyes Petfood Store, Unit 1A, Cannon Lane Retail,Cannon Lane, TN9 1PN Tonbridge, GB

•
01732 369 568

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Having Jollyes a 5 minute drive away is amazing but what makes it even better is that they have a good range of raw and natural dog food in a good selection of different flavours which keeps or dog ha... Se mer

Betygsatt 5 av 5 stjärnor

Went into the Tonbridge store today as i bought a sack of K9 but the wrong one - only discovered it was the wrong one when i opened it. They exchanged it straight away no problem, i really didn't expe... Se mer

Betygsatt 3 av 5 stjärnor

Never a good selection of whimzee chews anymore , plus so much more expensive than pets at home that it makes the distance and difference in price worth the lengthy journey to that store instead of t... Se mer

Betygsatt 5 av 5 stjärnor

We had looked in 3/4 other local stores for a bird cage we could pick up the same day as well as other bits for our new pet budgies and no where but Jollyes had a great range that we could view and bu... Se mer

Företagsinformation

  1. Djuraffär
  2. Husdjursstylist
  3. Foderbutik

Skrivet av företaget

From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.

Kontaktuppgifter

  • Jollyes Petfood Store, Unit 1A, Cannon Lane Retail,Cannon Lane, TN9 1PN, Tonbridge, Storbritannien

  • 01732 369 568

4,6

Utmärkt

TrustScore 4.5 av 5

593 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,6

Alla omdömen

(593)

9 235 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

A couple of weeks ago I purchased some…

A couple of weeks ago I purchased some loose bird feed for my parrot. I always put in in a sealed container so pleased I did as it was full of rice weavils not pleasant at all. Not jolleys fault and they were aware there was a infestation and took appropriate action to remove the weavils which I had never seen before. My parrots food pots were full of them and some had got into the room where my parrot is I was distraught but all OK now. The young girl who served me in the shop assured me they would not harm my bird.

16 september 2024
Betygsatt 5 av 5 stjärnor

I’m getting a puppy on Wednesday and I…

I’m getting a puppy on Wednesday and I popped into Jollies to pick up a few bits. I was feeling overwhelmed and not sure what to get, I asked for help and the lovely lady was kind, patient and gave me all the time I needed. She was really busy with customer queries and telephone calls but that did not stop her making me feel valued. I could not thank her enough
To the lovely lady thank you so much for your help and kindness.

9 september 2024
Betygsatt 3 av 5 stjärnor

Not the friendliest reception

The girl behind the counter had a snake wrapped round her arm and seemed to get a kick from me not wishing to be near it not exactly the friendliest welcome. The lad who took over however was great!

1 september 2024
Logotyp för Jollyes The Pet People - Tonbridge

Svar från Jollyes The Pet People - Tonbridge

Good morning,

We appreciate you taking the time to share your experience. We sincerely apologise for any distress this has caused you. We understand that encountering an unexpected situation like this can be unsettling.

We're glad you found the other staff member helpful and will of course pass your feedback along to our team.

Kind regards

Jollyes customer services

Betygsatt 3 av 5 stjärnor

Underwhelming

It’s very overpriced, all ‘live food’ bugs are dead, fish tanks full of algae/uncleaned
The birds are clearly stressed and over crowded and shouldn’t be in the small cage they are in. grooming salon is never open, how can you expect regular customers?
The standards of this store are poor and need looking at.

24 augusti 2024
Logotyp för Jollyes The Pet People - Tonbridge

Svar från Jollyes The Pet People - Tonbridge

Good afternoon,

Thank you for your review and for bringing this to our attention.

We sincerely apologise for your store experience. This valid feedback has been passed on to the store senior team to investigate further.

Kind regards

Jollyes customer services

Betygsatt 1 av 5 stjärnor

Not very helpful

Not very helpful , lady was rude on the till

23 augusti 2024
Logotyp för Jollyes The Pet People - Tonbridge

Svar från Jollyes The Pet People - Tonbridge

Good Morning,

Thank you for your review and for bringing this to our attention. We sincerely apologise for the experience you received.

We have passed this on to the stores senior team to investigate and to provide additional training.

Kind regards

Jollyes customer services

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